Provide analysis of tourist visitation Ho Chi Minh city in Vietnam

Discuss about the International Tourism System for Ho Chi Minh City.

The report will discuss in detail about the city called Ho Chi Minh which is also known as Saigon which is its former name. The city is the biggest city in Vietnam in terms of population. The city was also called as Prey Nokor which was way before to annexation by the people of the country in the seventieth century. The city as mentioned is the most populated metropolitan area in the country (Brickell, 2012). The population is growing every year and as per the statistics, it is expected to grow to thirteen million by the year 2025. The population is obviously expanding at a fast rate than the earlier forecast. The report will discuss in detail about the impact of tourism in the country and its dependence on the economic condition of the country. (Hayward and Tran, 2014).

The analysis of the tourist visitation in Ho Chi Minh City has been facing the different issues, and opportunities. Here, the city has:

1. Strengths: The location of the beauty ad the dynamics helps in complete attractions of the landscapes. With this, there is a mid-climate with the different seasons which attract the travellers to the city. Apart from this, there are different relics which are mainly due to the long history of liberation and the construction where there is a diversified eco-tourism of the different canals. There are different methods for the transport which includes the diversity of cuisine in the city that helps in balancing with hospitality, friendliness for the localised people.
2. Weakness: The issues are related to the pollution and the noises where there is a major restriction on the services related to the undifferentiated products with volatility in the quality. The standards are based on coordination with processing the dependency mainly on the voluntary labour with poor foreign language skills. The flexibility of the prices and the uneven quality has been a major issue for the place.
3. The opportunities are depending upon working over the expansions with the direct routes that are set to Tan Son Nat Airport where the recommendations are for the tourism committee.
4. Threats: The issues are related to the expansion of the neighbours of Bangkok with the change in the demands from the customers and the proper catch up tendency of the products and the services.

The overall number of global tourist in Vietnam has risen a lot since 2010 and the growth can be seen between the time period of 2010 and 2014. It is also supported by the rise in the level of flights based on important routes were launching the new ways and the execution of tourism stimulation programs (Hayward and Tran, 2014). 

Countries like China are still being the leading tourist inbound nation which has the highest number of inbound tourist as recorded in the year 2014. The overall volume of tourist from places like China is rising since 2013. But the early development of the complete inbound tourists from China has relatively reduced. This can be the part of the ongoing dispute based on territories specifically over East Sea between China and Vietnam.

The influence of technology includes the changes in the operations of distribution channels with mobile technology, “mobility” paradigm that has been designed for the personalised to individual paradigm with multiplicity. The expectations are based on communication and access with co-creation that includes the enabling of technology and its enhancement. The technology and the travel planning include the deals like trip details for hotel booking from Airbnb, booking the cars or flights, according to the destination. (Khuong and Nguyen, 2017). 

The social media and the tourism helps in increasing the interest with reliance on the story telling and allowing the firms to customised information. The virtual reality like the pre-testing of the products of 360-degree hotel room view, focusing on the security concerns are effectively based on matching with the governing sustainable tourism. The governance comes with hierarchies, markets, network and the communities, where the framework includes the connectivity to the system thinking where the policies are made and set with interconnections between the sub government and attentive publics or pressure groups. The planning and decision making is important for the sustainable management which helps in shaping the processes with collaborative approach. The policy making and the participatory tourism planning, corporate community stakeholders need to work with the engagement of plans with broader urban and the regional planning that has been set with effective requirements which matches to collect, act on evidences with perspectives from the different affected stakeholders who are involved in the decision-making process.

Explain what makes the destination attractive to tourists

The Ho Chi Minh City has suffered from the different uncomplimentary opinions which is based on certain discontent consumers which is due to the internal and the other external difficulties related to the pollution, flexibility in the quality or the prices. It also includes the issues related to the public inconveniences like beggars and the rip-off. There has been employee unprofessionalism with different criticism for the services delivered. The people also look for the well-served best quality of guides with foot, hotels and the transport so that there is a strategic approach which combines with the improvement in the products and the segmentation issues of the travellers. With the development, there are week institutional practices in Ho Chi Minh city with lower financial capacity and inadequate information related to the environmental protection and conservation. The demands of tourism are also changing with the needs of the customer. Hence, it is important to understand that the people are travelling with residence and work. The tourism demands need to be calculated by evaluating the different number of the tourist visits in a year. It is important that the valuation is based on focusing over the different facilities like the accommodation, transportation, quality of service and environment. The effective or the actual demands needs to be settled with fastest growing economy that includes how the employment is not only benefited from the tourism industry but also helps in employing more people like the construction, transport and catering needs. The issues are related to Ho Chi Minh city rules and regulations which also have a major impact on the travel and tourism industry. There is a number of factors that impact the travel as well as tourism sector discussed in detail below: –

1. Technology: advancement of the technology can biggest impact the tourism industry and in the current time, the technology has improved which shows the growth of the travel and tourism sector. The tourism industry has always been utilised widely with new technology challenges in Ho Chi Minh City (Khuong and Nguyen, 2017).
2. Destination: there are other elements which are destination-based options which can impact the sector. There is a number of historical places that are common for tourist destinations so that people can visit to Ho Chi Minh City. There are many places that are in high demand within the tourist sector. But, one can able be classified as a tourist destination as per the age group. To help here, families with children will select a place that provides entertainment for children, therefore the requirement of the children may get the overall driving force for the sake of decision of many destinations in Ho Chi Minh City (Khuong and Quyen, 2016). On the contrary, tourist that are from the time of retirement, have so many selections based on destination and they are also based on the needs. While categorizing the visitors by the group can assist decide the need of every tourist. There is a section that consist, business consumers, travellers who are independent, tourists to Ho Chi Minh City, who take package holidays and they will look for someplace which is quiet and have natural beauty. Moreover, the regulations also influence the tourism sector.
3. Lacking skilled labour: according to Asian-tourism work, there is a number of professionals operating in the tourism industry that is insufficient of many skilled labours. It can be comfortable to part of the tourism sector, the long-term success which relies on the satisfaction of customer along with tourist place in Ho Chi Minh City. (Lai and Vinh, 2013).
4. Lacking participation of the domestic communities: domestic or local communities and the associated leader are only sometimes part of the process of activities as well as resources to grow tourism process, which impacts the access towards sustainable tourism growth projects as well as in the procedure of the formulating the policies (Lai and Vinh, 2013).
5. Poor infrastructure: infrastructure plays an important role in the growth of the tourism sector of the country. The poor public infrastructure of the country is a major hurdle to completely growing tourism in domestic peripheral in Ho Chi Minh City. The road structure existing with the country is completely plagued with serious issues, consisting traffic and effective pathways that exist between important towns and unsafe drive in Ho Chi Minh City. This can comfortably impact the image of the tourism of the nations and have an experience which is negative by nature. As per the research, poor infrastructure like the poor network of transportation and facilities in the nations are hurdles to travel by many global tourists (Lai and Vinh, 2013).

The positive effect of tourism in Ho Chi Minh City is the economic benefit it brings to the local and the regional area. The tourism helps in developing and open the community to encroach by offshore with providing services to affluent the tourists with funnelling the big profits away from the locals. The concept of ecotourism is a part of the much educational entertainments for many people called as eco-visitors who ask for the experience that is rich with the natural form of the resource of the country and also get better clarity of the culture of Ho Chi Minh City. The culture is considered important consumable of tourism with high profitability for the community. It brings a new stream of income to the community with inhibiting the individuals from performing the traditional tasks and then making families dependent on the cash income from tourism for Ho Chi Minh City. A positive attitude and high capability which confronts issues are needed for the managerial board for Ho Chi Minh City. (Lema and Agrusa, 2013). At the time of determining and finding the factors which is way behind the impact of the demand for the tourism in a specific place, the most important thing is to gain an idea to gain clarity the kind of tourism demand of the specific thesis to evaluate. The hotel image has a positive impact on the guest satisfaction which includes the meting of expectations and then focusing on sustaining a positive impact and maintaining the customer loyalty. The factors also affect the customer mind with traveller market setting with hotel brand loyalty that is important for the loyal customers who are able to maintain a high score rating. The satisfaction of the guest also involves the emotional sense and the well-being where the receiving of the desire and the expectation is from the product attractiveness and its services. The uniqueness of the city has a positive impact on the trust of customer in e-commerce with the degree of influence and highest. A major point is the self-connection of the city which affects the revisiting frequency of foreign tourism to be increasing day-by-day. Considering the unique, the city government needs to focus on the creating of unique advantages wherein the different factors tend to grab the attention of the people.

Identify and analyse issues related to tourism and destination development at Ho Chi Minh city in Vietnam

There are many issues based on the overall awareness of the people of the country and the associated ecotourist education for many people in authority. Construction when done unconsciously and exploitation in the mass of many existing natural resources can be seen many cultural or environmental harms Ho Chi Minh City. Develop a sustainable tourism sector in any nation is difficult and expensive. Moreover, educating people operating in the sector, domestic people, as well as ecotourism, are improper, which further addressed in many irresponsible ecotourist operations and which is not very effective restoring the hard work. The growth of ecotourism places has been provided with more priorities. The political effects bring the extreme difference of the wealth and the lifestyle between the locals and the tourists in some areas which leads to resentment. The policies related to ecotourism have, but, showing inconsistent, which have shown outcome in ineffective management as well as ineffective management and companies of ecotourism operations in nature reserves (Lema and Agrusa, 2013). Training at the professional level cannot be accessed by many domestic people and for staff from ecotourist so the starting outcome is very efficient in financial spaces and in the education sector. The motive of the report is to understand which are the important elements that attract international tourists of Ho Chi Minh City. The study evaluates different factors which attract international tourists that have been addressed and then decide the level as well as the impact of general significance to revisit the level of tourist. The quality control devices need to work in place to maintain the higher level of quality of food which is provided as well as the safety issues. They are mainly important for handling and maintaining the higher level of overall satisfaction. It includes the postulates with better services for the customers for determining how well-prepared city is for the tourists. After the analysis of data or information gathered from consumers, some of the outcomes found where distinct features of eth city can make some positive effect of the trust of the consumer in e-commerce with important degree level of impact (Ringer, 2012).

Vietnam is a growing or developing nations, the issues are specifically challenging shown by the factors discussed below:

1. Weekly institutionalized operations: the development of tourism in the country is main drive by the small and medium organizations, which has weak structure and operation at the organizational level. In addition, these companies have the low financial capacity and wrong information associated with environmental safety as well as conservation. There is a wrong set of organization with a range of needs and related impacts on the industry (Moon, 2012). The country also lacks the basic kind of standards in hygiene that further can harm the growth of tourism. Similarly, management of solid waste and sewage-based infrastructure operations of tourism-based business have formed serious issues among the people.
2. The demand for tourism: as discussed previously, the ever-changing requirements of customer’s impact factors is based on how and what is delivered by suppliers. Thus, to gain clarity on the factors that impact the international tourists and their selection of destination, it is crucial to gain clarity a find the requirement of tourism. The concept of tourism can be defined as a total number of people who are travelling or need to travel to far places from their own current place of work and people residing there (Trinh et al., 2014). This is why the tourism industry demand can be measured by testing the number of tourism each year. Never the less, it is crucial to understand to what level of people want or looking to travel to a specific destination and that can show the amount of demand of tourism in the places (Ngoc and Trinh, 2015).
3. The research has also shown or explained that tourist places of Ho Chi Minh City attract and facilities is same to Hong Kong City as well as Bangkok as they have specific services like transportation, environment as well as overall quality of work.

Reference

Brickell, K., 2012. Visual critiques of tourist development: host-employed photography in Vietnam. Tourism Geographies, 14(1), pp.98-116.

Hayward, P. and Tran, G.T.H., 2014. At the edge: Heritage and tourism development in Vietnam’s Con Dao archipelago. Journal of Marine and Island Cultures, 3(2), pp.113-124.

Khuong, M.N. and Ha, H.T.T., 2014. The Influences of Push and Pull Factors on the International Leisure Tourists’ Return Intention to Ho Chi Minh City, Vietnam–A Mediation Analysis of Destination Satisfaction. International Journal of Trade, Economics and Finance, 5(6), p.490.

Khuong, M.N. and Nguyen, P.A., 2017. Factors Affecting Tourist Destination Satisfaction and Return Intention—A Study in Ho Chi Minh City, Vietnam. J. Econ. Bus. Manag, 5, pp.95-102.

Khuong, M.N. and Quyen, N.P., 2016. Factors Affecting International Tourists’ Perceived Service Quality and Return Intention—A Study in Ho Chi Minh City, Vietnam. Review of European Studies, 8(3), p.133.

Lai, W.H. and Vinh, N.Q., 2013. Online promotion and its influence on destination awareness and loyalty in the tourism industry. Advances in Management and Applied Economics, 3(3), p.15.

Lema, J. and Agrusa, J., 2013. 19 Revisiting the war landscape of Vietnam and tourism. Tourism and war, p.245.

Moon, C.H., 2012. A Study on the Sustainable Features of Realized and Planned Floating Buildings. Journal of Navigation and Port Research, 36(2), pp.113-121.

Ngoc, K.M. and Trinh, N.T., 2015. Factors affecting tourists’ return intention towards Vung Tau City, Vietnam-a mediation analysis of destination satisfaction. Journal of Advanced Management Science Vol, 3(4).

Ngoc, N.T., 2014. Factors affecting tourist satisfaction of Ho Chi Minh City destination (Doctoral dissertation, International University HCMC, Vietnam).

Ringer, G., 2012. Convicts and conservation: Con Dao National Park, Vietnam. Sustainable Tourism, p.221.

Trinh, T.T., Ryan, C. and Cave, J., 2014. Souvenir sellers and perceptions of authenticity–The retailers of H?i An, Vietnam. Tourism Management, 45, pp.275-283.