The legislation, internal code of conduct or other policies related to this one.

The situation has to be dealt with properly before taking any actions. This would ensure that proper inform action is being gathered before taking any step. I am the team leader of my group. As a team lead, I have to make sure that I initiate a proper communication system among the group members. I will make sure that they are no interruptions taking place in the communication process of my group member. I will make sure that the communication is taking place right from the grass root level. All my team members must being able to discuss all their issues at any point in time. I will develop an individual conversation system that will enable the team members to have password protected channel of flowing down their concerns to the respective place.

This procedure will be used by all the team embers the tenure and also the fresher. As per my understanding, this method will really be very helpful in removing all the communication barriers that might come up. I will also make sure that there is a free-flowing consultation process as well. As a team, the leader I need to make sure that I am involving the entire members of the team in my decision-making process. In order to do this, I have to convey all the messages to the employees and then take their feedback as well.

I will make use of the methods like meetings, surveys, feedbacks, memos, reports, manuals, and other such materials. This will help my team members to convey their thoughts ideas and any other concerns through the written forms of communication. I have to keep in mind that there are many employees who might initially feel shy or hesitant in communicating face to face. So the written or the non -verbal forms of communication and consultation will really be very helpful for them.

I will communicate all the important pros and cons of the work responsibilities to my staffs. I will also take into consideration that these messages are being communicated to each and every employee at the right time and through the right channels. I will also select the time of communicating these messages very carefully. The messages will be communicated to them during the halftime or intermission of their shifts. This will ensure that the employees have already managed half of their work so it will not be difficult for them to pay attention to the list of work responsibilities that are being floated down to them.

Cultural diversity policies.

I would suggest that in order to achieve effective communication, employees must know how to respect each other. They must not use any demeaning or derogatory words. They have to develop a feeling of respect, understanding, and cooperation with each other. I will also train my team members to think and gather proper information before passing any comments.

I will be developing a policy called the Developing trust and confidentiality policy. This policy will be mainly aimed at initiating workplace equality, justice, and discipline. Each and every employee will have to abide by the rules that will be enlisted under this policy. I will make sure that none of my team members are suffering from a lack of moral support or low confidence. I believe myself to be an empathetic and a transformation leader. So, I will make use that my employees are able to enjoy trust and confidence both internally and externally as well.

I will create a code of conduct that will have to be followed by all the team members. It will be the duty of the tenure members to make sure that they are helping the fresher to understand this code of conduct and follow the same.

Each and every member has to recognize and respect the cultural differences existing between the employees. This difference must be treated as one of the biggest assets of the organization. Each and every employee must know how to use this as a positive aspect.

There must be unconditional respect among all the staffs. I will make sure that none of the employees are becoming the victim of any cultural, social, economic or religious biases. There will be equal opportunities given to each and every employee working within the organization. People coming from the different cultural background will have to cope with each other.

All the employees will have to attend the cross-cultural comp0etce seminars and programs. They will have to help each other grow and develop rather than demeaning the differences that are existing among one another.

Promotions or any kinds of rewards will be given to the employees irrespective of their socio-cultural backgrounds. This reward system will be done based on the merit and the performance of the employees

I will make sure that none of the employees are being bullied because of their cultural or ethnic backgrounds. There will be strict penalties against employees if they are found insulting each other based on the cultural or the social status. I will make sure that the employees are getting all the possible benefits like flexible working hours, proper skill development training sessions, proper and timely monthly incentives, and other such benefits. The employees will be able to enjoy all their rights as per the rules of the fair works commission.

Ethical values policies.

I will also use many anti-discrimination laws. None of the employees will be able to violate such laws. It is one of the major problems in the US that people usually do not like many interruptions. They want freedom of worm. However, I will have to make them realize that it is the duty of each and every employee to maintain some kinds of discipline within the work organization. They will have to develop a cooperative and helpful nature. There will be no discrimination based on the skin color or the ethnic backgrounds of employees. As Walmart is a huge company, it is a known fact that there will be employees from many different cultural and religious backgrounds. So it is the duty of the employees to make sure that they are helping each other and learning from each other.

Employees will be given full freedom to leave the job as and when they feel like, provided they have logical and reasonable grounds. None of the hierarchies will be able to file any lawsuits for such reasons.

None of the employees will be neglected because of their sexual orientation, economic backgrounds, and social backgrounds or any other such personal areas.

Programs and initiatives to support these policies

There will be seminars, Campaigns and other training sessions mainly designed for the purpose of imbibing respect and cooperation within the organization.

Customer Lifetime Value or the CLV is the financial KPI that I would be initiated in this organization. As we are one of the leading supermarket chains in the USA, we need to measure customer satisfaction at each point of time. This is because, in this modern day scenario, it is really important for making sure that the customers are being satisfied both in terms of quality and quantity. I will make sure that there is a good R&D team that is helping in doing an in-depth market research and analysis.

• Accountability and disciplinary action

Laws like the Fair Works Commission, WHS, Anti-discrimination laws will be initiated so that the employees can get a totally secured and safe work environment. I will make sure that as their leader, I am being able to provide them with an employee friendly atmosphere. However, I will also train them how to be accountable for their job responsibilities. In other words, the employees will have to learn to be much more responsible and organized with their work. They cannot bring any personal grudges or any ego in their professional fields.

Programs and initiatives to support these policies

As per my understanding, professional conduct refers to the way in which I am being able to carry on all the activities of my organization. It defines the way I present and maintain myself in my professional ground. Professional Conduct is an umbrella term that signifies the ethics, the code of conduct, respect and cooperation and all other aspects of a sound working for the organization.

I believe that in order to maintain a sound professional conduct I need to make sure that the internal and external conduct of the employees is being maintained properly. I will make sure that there is a feeling of trust and understanding among the individuals. As a leader, I will always try to act for the welfare of my teammates. However, at the same time, I will make sure that I am being able to teach my teammates how to be responsible and accountable for their work.

• Interpersonal communication styles with internal and external contacts to meet the organization’s cultural and diversity and ethical policies

I think that my interpersonal skills have helped me to support my teammates at every step. I make sure that every day before starting the work, me and my employees devote some time in communicating with each other. This communication might be regarding any topic. It can be regarding the job or even regarding the other social and political aspects as well. This will also help in imbibing a proper cross-cultural competency as well. People from different cultural backgrounds will be able to communicate with other and know each other better.

Suggest ways for improving your professional conduct and interpersonal communication styles. How will these strategies achieve effective work relationships?

I think that I need to work over my communication skill. Though I do net back step in communicating but often I face trouble in initiating the communication. I often feel nervous in the midst of so many people. I really need to work on this matter because being a team leader I have to communicate all the important decisions to the team members. So, I need to make sure that I am being able to stay much more confident.

I might use the horizontal networking system as it helps to develop the peer to peer passage of the information. This will always be very helpful in making the team spirit much strong.

• Outcomes of networking for the work team and for the organization

This will be very beneficial for all the team members as they will be able to know each other better.  I believe that in order to obtain the best results I will have to create team bonding among the team members.

KPI and measures

In order to achieve a sound workplace relationship, I will have to create proper workplace diversity. I will have a diverse workplace atmosphere by making the employees help each other in every possible manner. I will make the employees involved in many group activities so that they can cooperate with each other and also learn from each other. I will charge strict penalties against employees who are found guilty of offenses like Harrasment, Vilification, Discrimination and other such crimes.

• Plan for future internal and external relationships.

I will make sure that all the employees are being included within the important decisions of the organizations. I will always give importance to the inclusivity aspect. This will help the employees in feeling valued within the organization. I have realized that as I am their leader and role model they will always count on me for all kinds of inspiration and motivation. So, I will make sure that I am able to give them all the necessary support

• How your organization can identify difficulties and conflicts.

I make sure that there is a very co-operative and understanding relationship existing between all the employees. They give ample time in understanding the entire case right from the grass root level in case of any faults or errors. There is regular training in order to make sure that the employees are getting regular training so that they can acquire some new and innovative skills.

• The policies and procedures that need to be considered when resolving these difficulties and conflicts and suggestion resolutions

The policy like the anti discrimination policy is one of the most useful policies that protect employees from being harassed on the religious, social and cultural grounds.

Legislations like the fair works commission, WHS are really helpful in getting an effective workplace relationship. This makes the employees much comfortable. They get a sense of assurance that they are not being exploited at this organization. I make sure that each and every employee getting a safe, healthy6 and friendly work environment so that they can give their 100 percent.

• Create an action to address difficulties in table format covering the following:

Difficulty	Persons	Action	Responsibility	Timing
Cross cultural competence	Teammates	Arrange for several seminars and training sessions	To see that the employees can respect each other	2months
communication	Members of the team and other departments	To initiate regular communication sessions like group discussions, face to face interview and others.	To initiate a free flowing communication system	3monnths
Leadership style	Self	To see that I can work more on my confidence level	This will help me to work over my decision making skill	1 month
Privacy act	employees	To make sure that the personal information of the employees are kept secure	This will help in making the employees comfortable and efficient	1month

• The support, guidance, and access to counseling services available to staff during the resolution of these work difficulties

There will be regular training sessions so that the employees can get proper training to overcome their problems. These training will be on communication, cross cultural competency, feedback sessions and other such aspects.

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