Psychology Paper

Description

PART 1: JOB ANALYSIS IMPLICATIONS AND APPROACHES (4–7 PAGES)
Explain  the implications of job analysis on personnel selection from a human  resources perspective, a financial perspective, and a legal perspective.

Compare  inductive job analysis approaches (PAQ, O*NET surveys) and deductive  job analysis approaches (task survey, critical incident job analysis).  In your comparison, be sure to address the advantages and disadvantages  of inductive and deductive approaches.
Explain three  organizational or situational factors that might cause you to select PAQ  over task surveys or vice versa. Explain which approach would be more  effective to use in court proceedings.
Explain two advantages  and two disadvantages of using competency models compared to using  traditional job analysis approaches for your job or a job with which you  are familiar. Explain two potential consequences of customizing  competency models to fit your organization.

PART  2: JOB ANALYSIS APPLICATIONS (7–9 PAGES PLUS AN EXCEL SPREADSHEET OF  YOUR RATINGS FOR THE GENERALIZED WORK ACTIVITIES SCALES)
For  Part II of this Competency Assessment, you will assume a fictitious role  as a personnel consultant. Review the media, “Introduction to Company,”  to obtain a background of your consulting company.
Job Description (1 page and one completed Excel spreadsheet)
Your  first task as a personnel consultant is to develop a job description.  Review the media, “Employee Observation.” Consider the type of job you  observed. Think about the responsibilities, abilities, and tasks you  might include in the job description.

Write a 1-page job  description for the employee observed in the media, “Employee  Observation.” Include the following elements in your job description: 

A descriptive title for the job
A one-sentence definition or summary of the key responsibilities and/or unusual working conditions for the job
A list of several important and illustrative tasks or responsibilities
Several important qualifications that may include licenses, abilities, knowledge, and skills

Review  the resource, “Instructions for Making Work Activities Ratings.” Then,  use the document, “Data Collection Form for Generalized Work  Activities,” to rate the employee’s job using the generalized work  activities scales from the O*NET. The survey questions are contained in  the Excel document. Please place your responses directly in this Excel  document. 
Submit your job description in a Word document and your Excel document, “Data Collection Form for Generalized Work Activities.”

Analysis of Work Activities and Abilities (3–4 pages)

Review  the resource, “Instructions for Making Abilities Ratings.” Then,  complete the abilities scales from the O*NET based on the media,  “Employee “Employee Interview” Provide the ratings of the abilities of  the incumbent worker. Your ratings are only for your analysis and not  for submission.
Analyze the results from the O*NET  generalized work activities using the Generalized Work Activities  fictitious data and the SPSS Instructions provided in the Competency  Assessment instructions. Use SPSS to:

Calculate a mean rating for each question on the survey. – ALREADY COMPLETE I WILL PROVIDE
Calculate interrater reliability and agreement statistics. – ALREADY COMPLETE I WILL PROVIDE

Explain the ratings for the generalized work activities scales and your ratings of the abilities scales on the O*NET.
Explain the statistical findings and the interrater analysis for the generalized work activities scales.
Summarize both the abilities and work activity analyses you have conducted on the employee in the media.

Analysis of Critical Incidents (3–4 pages)
As  a potential personnel consultant, you might consult for an educational  institution, so it is necessary that you understand how critical  incidents may be used in job analysis. Review the media, “Employee  Observation” and “Employee Interview,” that depict the job of a middle  school teacher. Use this information to create a critical incident job  analysis.

Conduct a critical incident job analysis that includes the following:

Provide  two examples of critical incidents (one positive and one negative) for  the middle school teacher depicted in the media “Employee Observation.”  Please do not use the incident described in the Getting Started section  for Learning Activity 3 in Module 2. Also, use the news media or  personal experiences to identify critical incidents.
Based upon  the critical incidents, identify two or three KSAOs,an employee in the  media needs in order to be successful as a middle school teacher.
Summarize the critical incident job analysis process and the potential results for the employee who is interviewed.
Summarize five skills that an incumbent SME needs to possess to provide a critical incident job analysis.
Explain the significance of these skills.

Instructions for Making Work Activities Ratings
These questions are about work activities. A work activity is a set of similar actions that are
performed together in many different jobs. You will be asked about a series of different work
activities and how they relate to your current job – that is, the job you hold now.
Each activity in this questionnaire is named and defined.
For example:
Observing, receiving, and otherwise obtaining
information from all relevant sources.
Getting
Information
You are then asked to answer two questions about that activity:
A
How important is the activity to your current job?
For example:
How important is GETTING INFORMATION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.
*If you rate the activity as Not Important to the performance of your job, mark the one [
then skip over question B and proceed to the next activity.
B
1]
What level of the activity is needed to perform your current job?
To help you understand what we mean by level, we provide you with examples of job-related
activities at different levels. For example:
What level of GETTING INFORMATION is needed to perform your current job?
Follow a
standard blueprint
1
2
Study international
tax laws
Review a budget
3
4
5
6
7
Highest Level
Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.
1
O*NET Generalized Work Activities Ques.
Observing, receiving, and otherwise
obtaining information from all relevant
sources.
1. Getting Information
A. How important is GETTING INFORMATION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of GETTING INFORMATION is needed to perform your current job?
Follow a
standard blueprint
1
2
Study international
tax laws
Review a budget
3
4
5
6
7
Highest Level
Identifying information by categorizing,
estimating, recognizing differences or
similarities, and detecting changes in
circumstances or events.
2. Identifying Objects,
Actions, and Events
A. How important is IDENTIFYING OBJECTS, ACTIONS, AND EVENTS to the
performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of IDENTIFYING OBJECTS, ACTIONS, AND EVENTS is needed to
perform your current job?
Test an automobile
transmission
1
2
Judge the acceptability
of food products
3
4
Determine the reaction
of a virus to a new drug
5
6
7
Highest Level
2
O*NET Generalized Work Activities Ques.
3.
Monitoring and reviewing information
from materials, events, or the
environment to detect or assess
problems.
Monitoring Processes,
Materials, or
Surroundings
A. How important is MONITORING PROCESSES, MATERIALS, OR SURROUNDINGS
to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of MONITORING PROCESSES, MATERIALS, OR SURROUNDINGS is
needed to perform your current job?
Check to see if
baking bread is done
1
2
Check the status of
a patient in critical
medical care
Test electrical circuits
3
4
5
6
7
Highest Level
4.
Inspecting Equipment,
Structures, or Materials
Inspecting equipment, structures, or
materials to identify the cause of errors or
other problems or defects.
A. How important is INSPECTING EQUIPMENT, STRUCTURES, OR MATERIALS to
the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of INSPECTING EQUIPMENT, STRUCTURES, OR MATERIALS is needed
to perform your current job?
Inspect equipment
in a chemical
processing plant
Check that doors to
building are locked
1
2
3
4
Inspect a nuclear
reactor
5
6
7
Highest Level
3
O*NET Generalized Work Activities Ques.
5.
Estimating sizes, distances, and
quantities; or determining time,
costs, resources, or materials
needed to perform a work activity.
Estimating the Quantifiable
Characteristics of Products,
Events, or Information
A. How important is ESTIMATING THE QUANTIFIABLE CHARACTERISTICS OF
PRODUCTS, EVENTS, OR INFORMATION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ESTIMATING THE QUANTIFIABLE CHARACTERISTICS OF
PRODUCTS, EVENTS, OR INFORMATION is needed to perform your current job?
Estimate the size of
household furnishings
to be crated
1
2
Estimate the time required
to evacuate a city in the
event of a major disaster
3
4
Estimate the amount of
natural resources that lie
beneath the world’s oceans
5
6
7
Highest Level
6.
Assessing the value, importance, or
quality of things or people.
Judging the Qualities of
Objects, Services, or
People
A. How important is JUDGING THE QUALITIES OF OBJECTS, SERVICES, OR
PEOPLE to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of JUDGING THE QUALITIES OF OBJECTS, SERVICES, OR PEOPLE is
needed to perform your current job?
Determine whether
to remove a tree that
has been damaged
1
2
Establish the value of
a recently discovered
ancient art work
Determine the value of
property lost in a fire
3
4
5
6
7
Highest Level
4
O*NET Generalized Work Activities Ques.
7.
Evaluating Information to
Determine Compliance
with Standards
Using relevant information and individual
judgment to determine whether events or
processes comply with laws, regulations,
or standards.
A. How important is EVALUATING INFORMATION TO DETERMINE COMPLIANCE
WITH STANDARDS to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of EVALUATING INFORMATION TO DETERMINE COMPLIANCE
WITH STANDARDS is needed to perform your current job?
Evaluate a complicated
insurance claim for
compliance with policy terms
Review forms
for completeness
1
2
3
4
Make a ruling in
court on a
complicated motion
5
6
7
Highest Level
8.
Processing Information
Compiling, coding, categorizing,
calculating, tabulating, auditing, or
verifying information or data.
A. How important is PROCESSING INFORMATION to the performance of your current
job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PROCESSING INFORMATION is needed to perform your current job?
Calculate the
adjustments for
insurance claims
Tabulate the costs
of parcel deliveries
1
2
3
4
Compile data
for a complex
scientific report
5
6
7
Highest Level
5
O*NET Generalized Work Activities Ques.
Identifying the underlying principles,
reasons, or facts of information by
breaking down information or data into
separate parts.
9. Analyzing Data or
Information
A. How important is ANALYZING DATA OR INFORMATION to the performance of your
current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ANALYZING DATA OR INFORMATION is needed to perform your
current job?
Determine the
location of a
lost order
1
Analyze the cost of
medical care services
for all hospitals
in the country
Determine the
interest cost to finance
a new building
2
3
4
5
6
7
Highest Level
10. Making Decisions and
Solving Problems
Analyzing information and evaluating
results to choose the best solution and
solve problems.
A. How important is MAKING DECISIONS AND SOLVING PROBLEMS to the
performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of MAKING DECISIONS AND SOLVING PROBLEMS is needed to perform
your current job?
Determine the
meal selection
for a cafeteria
1
2
Select the location
for a major
department store
3
4
Make the final decision
about a company’s
5-year plan
5
6
7
Highest Level
6
O*NET Generalized Work Activities Ques.
Developing, designing, or creating new
applications, ideas, relationships,
systems, or products, including artistic
contributions.
11. Thinking Creatively
A. How important is THINKING CREATIVELY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of THINKING CREATIVELY is needed to perform your current job?
Change the
spacing on a
printed report
1
Adapt popular
music for a high
school band
2
3
Create new
computer software
4
5
6
7
Highest Level
Keeping up-to-date technically and
applying new knowledge to your job.
12. Updating and Using
Relevant Knowledge
A. How important is UPDATING AND USING RELEVANT KNOWLEDGE to the
performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of UPDATING AND USING RELEVANT KNOWLEDGE is needed to
perform your current job?
Keep up with price
changes in a small
retail store
1
2
Keep current on changes in
maintenance procedures for
repairing sports cars
3
4
Learn information related
to a complex and rapidly
changing technology
5
6
7
Highest Level
7
O*NET Generalized Work Activities Ques.
13. Developing Objectives
and Strategies
Establishing long-range objectives and
specifying the strategies and actions to
achieve them.
A. How important is DEVELOPING OBJECTIVES AND STRATEGIES to the
performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DEVELOPING OBJECTIVES AND STRATEGIES is needed to perform
your current job?
Develop the plan to
complete the merger of
two organizations over
a 3-year period
Plan the holiday
schedule for an
airline workforce
1
2
3
4
Develop a 10-year
business plan for an
organization
5
6
7
Highest Level
Scheduling events, programs, and activities, as
well as the work of others.
14. Scheduling Work
and Activities
A. How important is SCHEDULING WORK AND ACTIVITIES to the performance of your
current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of SCHEDULING WORK AND ACTIVITIES is needed to perform your
current job?
Prepare the work
schedule for
salesclerks in a large
retail store
Make appointments for
patients using a
predetermined schedule
1
2
3
4
Schedule a complex
conference program
with multiple, parallel
sessions
5
6
7
Highest Level
8
O*NET Generalized Work Activities Ques.
Developing specific goals and plans to
prioritize, organize, and accomplish your
work.
15. Organizing, Planning,
and Prioritizing Work
A. How important is ORGANIZING, PLANNING, AND PRIORITIZING WORK to the
performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ORGANIZING, PLANNING, AND PRIORITIZING WORK is needed to
perform your current job?
Organize a work
schedule that is repetitive
and easy to plan
1
2
Plan and organize your
own activities that
often change
3
4
Prioritize and plan
multiple tasks several
months ahead
5
6
7
Highest Level
16. Performing General
Physical Activities
Performing physical activities that require
considerable use of your arms and legs
and moving your whole body, such as
climbing, lifting, balancing, walking,
stooping, and handling materials.
A. How important is PERFORMING GENERAL PHYSICAL ACTIVITIES to the
performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PERFORMING GENERAL PHYSICAL ACTIVITIES is needed to
perform your current job?
Walk between
work stations in
a small office
1
Climb up and
down poles to
install electricity
Paint the outside
of a house
2
3
4
5
6
7
Highest Level
9
O*NET Generalized Work Activities Ques.
17. Handling and Moving
Objects
Using hands and arms in handling,
installing, positioning, and moving
materials, and manipulating things.
A. How important is HANDLING AND MOVING OBJECTS to the performance of your
current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of HANDLING AND MOVING OBJECTS is needed to perform your current
job?
Change settings on
copy machines
1
2
Arrange books
in a library
3
4
Load boxes on
an assembly line
5
6
7
Highest Level
18. Controlling Machines
and Processes
Using either control mechanisms or direct
physical activity to operate machines or
processes (not including computers or
vehicles).
A. How important is CONTROLLING MACHINES AND PROCESSES to the performance
of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of CONTROLLING MACHINES AND PROCESSES is needed to perform
your current job?
Operate a
cash register
1
2
Operate a
drilling rig
3
4
Operate a precision
milling machine
5
6
7
Highest Level
10
O*NET Generalized Work Activities Ques.
Using computers and computer systems
(including hardware and software) to program,
write software, set up functions, enter data, or
process information.
19. Working with
Computers
A. How important is WORKING WITH COMPUTERS to the performance of your current
job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of WORKING WITH COMPUTERS is needed to perform your current job?
Enter employee
information into a
computer database
1
2
Write software for
keeping track of parts
in inventory
3
4
Set up a new computer
system for a large
multinational company
5
6
7
Highest Level
20. Operating Vehicles,
Mechanized Devices, or
Equipment
Running, maneuvering, navigating, or
driving vehicles or mechanized
equipment, such as forklifts, passenger
vehicles, aircraft, or water craft.
A. How important is OPERATING VEHICLES, MECHANIZED DEVICES, OR
EQUIPMENT to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of OPERATING VEHICLES, MECHANIZED DEVICES, OR EQUIPMENT
is needed to perform your current job?
Drive an 18-wheel
tractor-trailer
Drive a car
1
2
3
4
Hover a helicopter
in strong wind
5
6
7
Highest Level
11
O*NET Generalized Work Activities Ques.
21. Drafting, Laying Out, and
Specifying Technical
Devices, Parts, and
Equipment
Providing documentation, detailed
instructions, drawings, or specifications
to tell others about how devices, parts,
equipment, or structures are to be
fabricated, constructed, assembled,
modified, maintained, or used.
A. How important is DRAFTING, LAYING OUT, AND SPECIFYING TECHNICAL
DEVICES, PARTS, AND EQUIPMENT to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DRAFTING, LAYING OUT, AND SPECIFYING TECHNICAL
DEVICES, PARTS, AND EQUIPMENT is needed to perform your current job?
Specify the
furnishings for a
new school
Specify the lighting
for a work area
1
2
3
4
Draw the electronic
circuitry for a high-speed
scientific computer
5
6
7
Highest Level
22. Repairing and
Maintaining Mechanical
Equipment
Servicing, repairing, adjusting, and
testing machines, devices, moving parts,
and equipment that operate primarily on
the basis of mechanical (not electronic)
principles.
A. How important is REPAIRING AND MAINTAINING MECHANICAL EQUIPMENT to
the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of REPAIRING AND MAINTAINING MECHANICAL EQUIPMENT is
needed to perform your current job?
Make simple, external
adjustments to a door hinge
with ordinary hand tools
1
2
Adjust a
grandfather clock
3
4
Overhaul a
power plant turbine
5
6
7
Highest Level
12
O*NET Generalized Work Activities Ques.
23. Repairing and
Maintaining Electronic
Equipment
Servicing, repairing, calibrating,
regulating, fine-tuning, or testing
machines, devices, and equipment that
operate primarily on the basis of electrical
or electronic (not mechanical) principles.
A. How important is REPAIRING AND MAINTAINING ELECTRONIC EQUIPMENT to
the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of REPAIRING AND MAINTAINING ELECTRONIC EQUIPMENT is
needed to perform your current job?
Make repairs by
removing and replacing
circuit boards
Use knobs to adjust
a television picture
1
2
3
4
Use complex test
equipment to calibrate
electronic equipment
5
6
7
Highest Level
24. Documenting/Recording
Information
Entering, transcribing, recording, storing,
or maintaining information in written or
electronic/magnetic form.
A. How important is DOCUMENTING/RECORDING INFORMATION to the performance
of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DOCUMENTING/RECORDING INFORMATION is needed to perform
your current job?
Maintain information about
Record the weights
of trucks that use
the highways
1
2
Document the results
of a crime scene
investigation
3
4
the use of orbiting satellites
for private industry
communications
5
6
7
Highest Level
13
O*NET Generalized Work Activities Ques.
25. Interpreting the Meaning
of Information for Others
Translating or explaining what
information means and how it can be
used.
A. How important is INTERPRETING THE MEANING OF INFORMATION FOR
OTHERS to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of INTERPRETING THE MEANING OF INFORMATION FOR OTHERS is
needed to perform your current job?
Interpret how
foreign tax laws
apply to U.S. exports
Interpret a blood
pressure reading
1
2
3
4
Interpret a complex
experiment in physics
for general audiences
5
6
7
Highest Level
26. Communicating with
Supervisors, Peers, or
Subordinates
Providing information to supervisors,
coworkers, and subordinates by
telephone, in written form, e-mail, or in
person.
A. How important is COMMUNICATING WITH SUPERVISORS, PEERS, OR
SUBORDINATES to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of COMMUNICATING WITH SUPERVISORS, PEERS, OR
SUBORDINATES is needed to perform your current job?
Report the results
of a sales meeting
to a supervisor
Write brief
notes to others
1
2
3
4
Create videotaped
presentation of a
company’s internal policies
5
6
7
Highest Level
14
O*NET Generalized Work Activities Ques.
Communicating with people outside the
organization, representing the organization
to customers, the public, government, and
other external sources. This information
can be exchanged in person, in writing, or
by telephone or e-mail.
27. Communicating with
People Outside the
Organization
A. How important is COMMUNICATING WITH PEOPLE OUTSIDE THE
ORGANIZATION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of COMMUNICATING WITH PEOPLE OUTSIDE THE ORGANIZATION
is needed to perform your current job?
Have little contact
with people outside
the organization
1
Make standard
presentations about
available services
2
3
Prepare or deliver
press releases
4
5
6
7
Highest Level
28. Establishing and
Maintaining Interpersonal
Relationships
Developing constructive and cooperative
working relationships with others and
maintaining them over time.
A. How important is ESTABLISHING AND MAINTAINING INTERPERSONAL
RELATIONSHIPS to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ESTABLISHING AND MAINTAINING INTERPERSONAL
RELATIONSHIPS is needed to perform your current job?
Exchange
greetings with
a coworker
1
Gain cooperation from
a culturally diverse group
of executives hostile
to your company
Maintain good working
relationships with almost
all coworkers and clients
2
3
4
5
6
7
Highest Level
15
O*NET Generalized Work Activities Ques.
29. Assisting and Caring for
Others
Providing personal assistance, medical
attention, emotional support, or other
personal care to others such as
coworkers, customers, or patients.
A. How important is ASSISTING AND CARING FOR OTHERS to the performance of your
current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ASSISTING AND CARING FOR OTHERS is needed to perform your
current job?
Assist a stranded
Care for seriously
Help a coworker
complete an assignment
1
2
traveler in
finding lodging
3
4
injured persons in an
emergency room
5
6
7
Highest Level
30. Selling or Influencing
Others
Convincing others to buy
merchandise/goods or to otherwise
change their minds or actions.
A. How important is SELLING OR INFLUENCING OTHERS to the performance of your
current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of SELLING OR INFLUENCING OTHERS is needed to perform your
current job?
Convince a
coworker to assist
with an assignment
1
Deliver standard arguments or
sales pitches to convince others
to buy popular products
2
3
4
5
Deliver major
sales campaign in
a new market
6
7
Highest Level
16
O*NET Generalized Work Activities Ques.
31. Resolving Conflicts and
Negotiating with Others
Handling complaints, settling disputes,
and resolving grievances and conflicts, or
otherwise negotiating with others.
A. How important is RESOLVING CONFLICTS AND NEGOTIATING WITH OTHERS to
the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of RESOLVING CONFLICTS AND NEGOTIATING WITH OTHERS is
needed to perform your current job?
Apologize to a customer
who complains about
waiting too long
1
2
Get two subordinates
to agree about
vacation schedules
3
4
Negotiate a major
labor-management
contract
5
6
7
Highest Level
32. Performing for or
Working Directly with the
Public
Performing for people or dealing directly
with the public. This includes serving
customers in restaurants and stores, and
receiving clients or guests.
A. How important is PERFORMING FOR OR WORKING DIRECTLY WITH THE
PUBLIC to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PERFORMING FOR OR WORKING DIRECTLY WITH THE PUBLIC is
needed to perform your current job?
Tend a highway
toll booth
1
Sell shoes in a
popular shoe store
2
3
4
Perform a monologue
on national TV
5
6
7
Highest Level
17
O*NET Generalized Work Activities Ques.
Getting members of a group to work
together to accomplish tasks.
33. Coordinating the Work
and Activities of Others
A. How important is COORDINATING THE WORK AND ACTIVITIES OF OTHERS to
the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of COORDINATING THE WORK AND ACTIVITIES OF OTHERS is
needed to perform your current job?
Organize the cleanup
crew after a major
sporting event
Exchange information
during a shift change
1
2
3
4
Act as general contractor
for building a large
industrial complex
5
6
7
Highest Level
34. Developing and Building
Teams
Encouraging and building mutual trust,
respect, and cooperation among team
members.
A. How important is DEVELOPING AND BUILDING TEAMS to the performance of your
current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DEVELOPING AND BUILDING TEAMS is needed to perform your
current job?
Encourage two
coworkers to stick with
a tough assignment
1
Lead an assembly
team in an
automobile plant
2
3
4
Lead a large team to
design and build
a new aircraft
5
6
7
Highest Level
18
O*NET Generalized Work Activities Ques.
35. Training and Teaching
Others
Identifying the educational needs of
others, developing formal educational or
training programs or classes, and
teaching or instructing others.
A. How important is TRAINING AND TEACHING OTHERS to the performance of your
current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of TRAINING AND TEACHING OTHERS is needed to perform your current
job?
Give coworkers brief
instructions on a simple
procedural change
1
Teach a social sciences
course to high school
students
2
3
4
Develop and conduct
training programs for a
medical school
5
6
7
Highest Level
36. Guiding, Directing, and
Motivating Subordinates
Providing guidance and direction to
subordinates, including setting
performance standards and monitoring
performance.
A. How important is GUIDING, DIRECTING, AND MOTIVATING SUBORDINATES to
the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of GUIDING, DIRECTING, AND MOTIVATING SUBORDINATES is
needed to perform your current job?
Supervise a small number
of subordinates in a
well-paid industry
Work occasionally as a
backup supervisor
1
2
3
4
Manage a severely
downsized unit
5
6
7
Highest Level
19
O*NET Generalized Work Activities Ques.
Identifying the developmental needs of
others and coaching, mentoring, or
otherwise helping others to improve their
knowledge or skills.
37. Coaching and
Developing Others
A. How important is COACHING AND DEVELOPING OTHERS to the performance of
your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of COACHING AND DEVELOPING OTHERS is needed to perform your
current job?
Show a coworker
how to operate a
piece of equipment
1
2
Provide on-the-job
training for
clerical workers
3
Coach a college
athletic team
4
5
6
7
Highest Level
38. Providing Consultation
and Advice to Others
Providing guidance and expert advice to
management or other groups on
technical, systems-, or process-related
topics.
A. How important is PROVIDING CONSULTATION AND ADVICE TO OTHERS to the
performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PROVIDING CONSULTATION AND ADVICE TO OTHERS is needed
to perform your current job?
Work in a position
that requires little
advising of others
1
Recommend a new software
package to increase
operational efficiency
2
3
4
Provide ideas for
changing an organization
to increase profitability
5
6
7
Highest Level
20
O*NET Generalized Work Activities Ques.
39. Performing
Administrative Activities
Performing day-to-day administrative
tasks such as maintaining information
files and processing paperwork.
A. How important is PERFORMING ADMINISTRATIVE ACTIVITIES to the
performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PERFORMING ADMINISTRATIVE ACTIVITIES is needed to perform
your current job?
Complete routine
paperwork on
standard forms
1
2
Complete tax forms
required of selfemployed people
3
4
Serve as the benefits director
for a large computer
sales organization
5
6
7
Highest Level
40. Staffing Organizational
Units
Recruiting, interviewing, selecting, hiring,
and promoting employees in an
organization.
A. How important is STAFFING ORGANIZATIONAL UNITS to the performance of your
current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of STAFFING ORGANIZATIONAL UNITS is needed to perform your
current job?
Work in a
position that has
minimal staffing
requirements
1
Interview candidates
for a sales position
and make hiring
recommendations
2
3
4
Direct a large recruiting
and employment program
for a large international
manufacturing organization
5
6
7
Highest Level
21
O*NET Generalized Work Activities Ques.
41. Monitoring and
Controlling Resources
Monitoring and controlling resources and
overseeing the spending of money.
A. How important is MONITORING AND CONTROLLING RESOURCES to the
performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of MONITORING AND CONTROLLING RESOURCES is needed to
perform your current job?
Work as a housekeeper
responsible for keeping
track of linens
1
2
Work as a chef
responsible for ordering
food for the menu
3
4
Serve as a financial
executive in charge of a
large company’s budget
5
6
7
Highest Level
22
O*NET Generalized Work Activities Ques.
Instructions for Making Abilities Ratings
These questions are about job-related activities. An ability is an enduring talent that can
help a person do a job. You will be asked about a series of different abilities and how
they relate to your current job – that is the job you hold now.
Each ability in this questionnaire is named and defined.
For example:
The ability to keep your hand and arm
steady while moving your arm or while
holding your arm and hand in one
position.
Arm-Hand Steadiness
You are then asked to answer two questions about that ability:
A
How important is the ability to your current job?
For example:
How important is ARM-HAND STEADINESS to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.
*If you rate the ability as Not Important to the performance of your job,
mark the one [ 1 ] then skip over question B and proceed to the next ability.
B
What level of the ability is needed to perform your current job?
To help you understand what we mean by level, we provide you with examples of
job-related activities at different levels for each ability. For example:
What level of ARM-HAND STEADINESS is needed to perform your current job?
Light a candle
1
2
Thread a needle
3
4
Cut facets in a diamond
5
6
7
Highest Level
Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.
1
O*NET Abilities Questionnaire
The ability to listen to and understand
information and ideas presented through
spoken words and sentences.
1. Oral Comprehension
A. How important is ORAL COMPREHENSION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ORAL COMPREHENSION is needed to perform your current job?
Understand a
television commercial
1
2
Understand a lecture
on advanced physics
Understand a coach’s oral
instructions for a sport
3
4
5
6
7
Highest Level
2. Written Comprehension
The ability to read and understand
information and ideas presented in
writing.
A. How important is WRITTEN COMPREHENSION to the performance of your current
job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of WRITTEN COMPREHENSION is needed to perform your current job?
Understand an
apartment lease
Understand signs
on the highway
1
2
3
4
Understand an instruction book
on repairing missile guidance systems
5
6
7
Highest Level
2
O*NET Abilities Questionnaire
3.
The ability to communicate information
and ideas in speaking so others will
understand.
Oral Expression
A. How important is ORAL EXPRESSION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ORAL EXPRESSION is needed to perform your current job?
Give instructions
to a lost motorist
Cancel newspaper
delivery by phone
1
2
3
Explain advanced principles
of genetics to college freshmen
4
5
6
7
Highest Level
4.
The ability to communicate information
and ideas in writing so others will
understand.
Written Expression
A. How important is WRITTEN EXPRESSION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of WRITTEN EXPRESSION is needed to perform your current job?
Write a note to remind someone
to take food out of the freezer
1
2
Write a job recommendation
for a subordinate
3
4
Write an advanced
economics texbook
5
6
7
Highest Level
3
O*NET Abilities Questionnaire
5.
The ability to come up with a number of
ideas about a topic (the number of ideas
is important not their quality,
correctness, or creativity).
Fluency of Ideas
A. How important is FLUENCY OF IDEAS to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of FLUENCY OF IDEAS is needed to perform your current job?
Name four different
Think of as many ideas as
Name all the possible strategies
uses for a screwdriver possible for the name of a new company for a military battle
1
2
3
4
5
6
7
Highest Level
6.
The ability to come up with unusual or
clever ideas about a given topic or
situation, or to develop creative ways to
solve a problem.
Originality
A. How important is ORIGINALITY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ORIGINALITY is needed to perform your current job?
Redesign job tasks to be
interesting for employees
Use a credit card to
open a locked door
1
2
3
4
Invent a new type of
man-made fiber
5
6
7
Highest Level
4
O*NET Abilities Questionnaire
7.
The ability to tell when something is wrong
or is likely to go wrong. It does not involve
solving the problem, only recognizing that
there is a problem.
Problem Sensitivity
A. How important is PROBLEM SENSITIVITY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PROBLEM SENSITIVITY is needed to perform your current job?
Recognize from the mood
of prisoners that a prison riot
is likely to occur
Recognize that an unplugged
lamp won’t work
1
2
3
4
Recognize an illness at an
early stage of a disease when
there are only a few symptoms
5
6
7
Highest Level
8.
Deductive Reasoning
The ability to apply general rules to specific
problems to produce answers that make
sense.
A. How important is DEDUCTIVE REASONING to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DEDUCTIVE REASONING is needed to perform your current job?
Know that
a stalled car
can coast downhill
1
2
Decide what factors Design an aircraft
to consider in
wing using principles
selecting stocks
of aerodynamics
3
4
5
6
7
Highest Level
5
O*NET Abilities Questionnaire
9.
Inductive Reasoning
The ability to combine pieces of
information to form general rules or
conclusions (includes finding a
relationship among seemingly unrelated
events).
A. How important is INDUCTIVE REASONING to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of INDUCTIVE REASONING is needed to perform your current job?
Decide what to wear
based on the weather report
1
2
Determine the prime suspect
based on crime scene evidence
3
4
Diagnose a disease using
results of many different lab tests
5
6
7
Highest Level
10. Information Ordering
The ability to arrange things or actions in
a certain order or pattern according to a
specific rule or set of rules (e.g., patterns
of numbers, letters, words, pictures,
mathematical operations).
A. How important is INFORMATION ORDERING to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of INFORMATION ORDERING is needed to perform your current job?
Put things in Follow the correct steps
numerical order to make changes
1
2
Assemble a
nuclear warhead
3
4
5
6
7
Highest Level
6
O*NET Abilities Questionnaire
The ability to generate or use different
sets of rules for combining or grouping
things in different ways.
11. Category Flexibility
A. How important is CATEGORY FLEXIBILITY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of CATEGORY FLEXIBILITY is needed to perform your current job?
Sort nails in a
toolbox on the
basis of length
1
2
Classify flowers
according to size,
color, and smell
3
Classify man-made fibers in
terms of their strength, cost,
flexibility, melting points, etc.
4
5
6
7
Highest Level
The ability to choose the right
mathematical methods or formulas to
solve a problem.
12. Mathematical
Reasoning
A. How important is MATHEMATICAL REASONING to the performance of your
current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of MATHEMATICAL REASONING is needed to perform your current job?
Decide how to calculate
profits to determine the
amounts of yearly bonuses
Determine how much
10 oranges will cost when
they are priced at 2 for 20 cents
1
2
3
4
Determine the mathematics
required to simulate a space
craft landing on the moon
5
6
7
Highest Level
7
O*NET Abilities Questionnaire
The ability to add, subtract, multiply, or
divide quickly and correctly.
13. Number Facility
A. How important is NUMBER FACILITY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of NUMBER FACILITY is needed to perform your current job?
Balance a checkbook
Add 2 and 7
1
2
3
Compute the interest payment that
should be generated from an investment
4
5
6
7
Highest Level
The ability to remember information such
as words, numbers, pictures, and
procedures.
14. Memorization
A. How important is MEMORIZATION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of MEMORIZATION is needed to perform your current job?
Remember the number on your bus to
to be sure you get back on the right one
1
2
Recite the first names of the
five people you just met
3
4
Recite the Gettysburg Address
after studying it for 15 minutes
5
6
7
Highest Level
8
O*NET Abilities Questionnaire
The ability to quickly make sense of,
combine, and organize information into
meaningful patterns
15. Speed of Closure
A. How important is SPEED OF CLOSURE to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of SPEED OF CLOSURE is needed to perform your current job?
Recognize a song Make sense
after hearing only out of strange
the first few notes handwriting
1
2
3
4
Interpret patterns on
weather radar to decide
if the weather is changing
5
6
7
Highest Level
The ability to identify or detect a known
pattern (a figure, object, word, or sound)
that is hidden in other distracting
material.
16. Flexibility of Closure
A. How important is FLEXIBILITY OF CLOSURE to the performance of your current
job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of FLEXIBILITY OF CLOSURE is needed to perform your current job?
Tune in a radio
in a noisy truck
1
2
Look for a golf ball
in the rough
3
4
Identify camouflaged tanks
from a high-speed airplane
5
6
7
Highest Level
9
O*NET Abilities Questionnaire
The ability to quickly and accurately
compare similarities and differences
among sets of letters, numbers, objects,
pictures, or patterns. The things to be
compared may be presented at the same
time or one after the other. This ability
also includes comparing a presented
object with a remembered object.
17. Perceptual Speed
A. How important is PERCEPTUAL SPEED to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PERCEPTUAL SPEED is needed to perform your current job?
Read five temperature gauges in
Sort mail according to ZIP
10 seconds to make sure each
codes with no time pressure temperature is within safe limits
1
2
3
4
Inspect electrical parts for defects as
they flow by on a fast-moving
assembly line
5
6
7
Highest Level
18. Spatial Orientation
The ability to know your location in
relation to the environment or to know
where other objects are in relation to you.
A. How important is SPATIAL ORIENTATION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of SPATIAL ORIENTATION is needed to perform your current job?
Find your way
Use the floor plan
to locate a store through a dark room
In a mall
without hitting anything
1
2
3
4
Navigate an ocean voyage using
only the positions of
the sun and stars
5
6
7
Highest Level
10
O*NET Abilities Questionnaire
The ability to imagine how something will
look after it is moved around or when its
parts are moved or rearranged.
19. Visualization
A. How important is VISUALIZATION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of VISUALIZATION is needed to perform your current job?
Imagine how to put paper
in a typewriter so that
the letterhead comes out on top
1
2
Follow a diagram
to assemble a
metal storage cabinet
3
4
Anticipate opponent’s as well as
your own future moves
in a chess game
5
6
7
Highest Level
20. Selective Attention
The ability to concentrate on a task over a
period of time without being distracted.
A. How important is SELECTIVE ATTENTION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of SELECTIVE ATTENTION is needed to perform your current job?
Answer a business call with Monitor security TV screens for Study a technical manual
coworker talking nearby intruders throughout the night shift in a noisy boiler room
1
2
3
4
5
6
7
Highest Level
11
O*NET Abilities Questionnaire
The ability to shift back and forth between
two or more activities or sources of
information (such as speech, sounds,
touch, or other sources).
21. Time Sharing
A. How important is TIME SHARING to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of TIME SHARING is needed to perform your current job?
Monitor radar and radio
transmissions to keep track of aircraft
during periods of heavy traffic
Listen to music Watch street signs
while filing
while driving
papers at 30 miles an hour
1
2
3
4
5
6
7
Highest Level
22. Arm-Hand Steadiness
The ability to keep your hand and arm
steady while moving your arm or while
holding your arm and hand in one
position.
A. How important is ARM-HAND STEADINESS to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ARM-HAND STEADINESS is needed to perform your current job?
Light a candle
1
2
Cut facets
in a diamond
Thread a needle
3
4
5
6
7
Highest Level
12
O*NET Abilities Questionnaire
The ability to quickly move your hand,
your hand together with your arm, or
your two hands to grasp, manipulate, or
assemble objects.
23. Manual Dexterity
A. How important is MANUAL DEXTERITY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of MANUAL DEXTERITY is needed to perform your current job?
Screw a light bulb
into a light socket
1
Perform open heart
surgery with surgical
instruments
Pack oranges in crates
as quickly as possible
2
3
4
5
6
7
Highest Level
The ability to make precisely coordinated
movements of the fingers of one or both
hands to grasp, manipulate, or assemble
very small objects.
24. Finger Dexterity
A. How important is FINGER DEXTERITY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of FINGER DEXTERITY is needed to perform your current job?
Put coins in a parking meter
1
2
Attach small knobs to stereo Put together the inner workings
equipment on an assembly line
of a small wrist watch
3
4
5
6
7
Highest Level
13
O*NET Abilities Questionnaire
The ability to quickly and repeatedly
adjust the controls of a machine or a
vehicle to exact positions.
25. Control Precision
A. How important is CONTROL PRECISION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of CONTROL PRECISION is needed to perform your current job?
Adjust a room light
with a dimmer switch
1
2
Adjust farm tractor controls
3
4
Drill a tooth
5
6
7
Highest Level
26. Multilimb Coordination
The ability to coordinate two or more
limbs (for example, two arms, two legs, or
one leg and one arm) while sitting,
standing, or lying down. It does not
involve performing the activities while the
whole body is in motion.
A. How important is MULTILIMB COORDINATION to the performance of your current
job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of MULTILIMB COORDINATION is needed to perform your current job?
Operate a forklift truck
in a warehouse
Row a boat
1
2
3
4
Play the drum set
in a jazz band
5
6
7
Highest Level
14
O*NET Abilities Questionnaire
27. Response Orientation
The ability to choose quickly between “two
or more movements” in response to “two
or more different signals” (lights, sounds,
pictures). It includes the speed with which
the correct response is started with the
hand, foot, or other body part.
A. How important is RESPONSE ORIENTATION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of RESPONSE ORIENTATION is needed to perform your current job?
When the doorbell and telephone
ring at the same time, quickly select
which to answer first
1
2
Hit either the automobile
break or gas pedal
in a skid situation
3
4
In an out of control
spacecraft, react quickly to
restore control
5
6
7
Highest Level
28. Rate Control
The ability to time your movements or the
movement of a piece of equipment in
anticipation of changes in the speed
and/or direction of a moving object or
scene.
A. How important is RATE CONTROL to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of RATE CONTROL is needed to perform your current job?
Ride a bicycle
alongside a jogger
1
Keep up with a
Shoot a duck
car that changes speed in flight
2
3
4
5
6
7
Highest Level
15
O*NET Abilities Questionnaire
The ability to quickly respond (with the
hand, finger, or foot) to a signal (sound,
light, picture) when it appears.
29. Reaction Time
A. How important is REACTION TIME to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of REACTION TIME is needed to perform your current job?
Throw a switch
when a red warning
light goes off
Start to slow down the
car when a traffic
light turns yellow
1
2
3
4
Hit the brake when
a pedestrian steps
in front of the car
5
6
7
Highest Level
30. Wrist-Finger Speed
The ability to make fast, simple, repeated
movements of the fingers, hands, and
wrists.
A. How important is WRIST-FINGER SPEED to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of WRIST-FINGER SPEED is needed to perform your current job?
Use a manual Carve roast beef
pencil sharpener in a cafeteria
1
2
3
Type a document at
90 words per minute
4
5
6
7
Highest Level
16
O*NET Abilities Questionnaire
The ability to quickly move the arms and
legs.
31. Speed of Limb
Movement
A. How important is SPEED OF LIMB MOVEMENT to the performance of your current
job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of SPEED OF LIMB MOVEMENT is needed to perform your current job?
Saw through
a thin piece of wood
1
2
Swat a fly
with a fly swatter
3
Throw punches
in a boxing match
4
5
6
7
Highest Level
The ability to exert maximum muscle force
to lift, push, pull, or carry objects.
32. Static Strength
A. How important is STATIC STRENGTH to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of STATIC STRENGTH is needed to perform your current job?
Push an empty
shopping cart
1
Pull a 40-pound sack
of fertilizer across the lawn
2
3
4
Lift 75-pound bags
of cement onto a truck
5
6
7
Highest Level
17
O*NET Abilities Questionnaire
The ability to use short bursts of muscle
force to propel oneself (as in jumping or
sprinting) or to throw an object.
33. Explosive Strength
A. How important is EXPLOSIVE STRENGTH to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of EXPLOSIVE STRENGTH is needed to perform your current job?
Hit a nail
with a hammer
1
2
Jump onto a
3-foot high platform
3
4
Throw a shot-put
in a track meet
5
6
7
Highest Level
The ability to exert muscle force
repeatedly or continuously over time.
This involves muscular endurance and
resistance to muscle fatigue.
34. Dynamic Strength
A. How important is DYNAMIC STRENGTH to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DYNAMIC STRENGTH is needed to perform your current job?
Climb a 48-foot Perform a gymnastics
long ladder routine using the rings
Use pruning shears
to trim a bush
1
2
3
4
5
6
7
Highest Level
18
O*NET Abilities Questionnaire
The ability to use your abdominal and lower
back muscles to support part of the body
repeatedly or continuously over time
without “giving out” or fatiguing.
35. Trunk Strength
A. How important is TRUNK STRENGTH to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of TRUNK STRENGTH is needed to perform your current job?
Sit up in an office chair
1
2
Shovel snow for half an hour
3
4
Do 100 sit-ups
5
6
7
Highest Level
The ability to exert yourself physically over
long periods of time without getting winded
or out of breath.
36. Stamina
A. How important is STAMINA to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of STAMINA is needed to perform your current job?
Climb 6 flights of stairs
Walk ? mile
1
2
3
4
Run 10 miles
5
6
7
Highest Level
19
O*NET Abilities Questionnaire
The ability to bend, stretch, twist, or reach
with your body, arms, and/or legs.
37. Extent Flexibility
A. How important is EXTENT FLEXIBILITY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of EXTENT FLEXIBILITY is needed to perform your current job?
Reach for a microphone
in a patrol car
1
2
Reach for a box on
a high warehouse shelf
3
4
Work under the
dashboard of a car
5
6
7
Highest Level
38. Dynamic Flexibility
The ability to quickly and repeatedly
bend, stretch, twist, or reach out with
your body, arms, and/or legs.
A. How important is DYNAMIC FLEXIBILITY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DYNAMIC FLEXIBILITY is needed to perform your current job?
Perform a dance routine as Maneuver a kayak
part of a cheerleading squad through swift rapids
Hand pick a bushel
of apples from a tree
1
2
3
4
5
6
7
Highest Level
20
O*NET Abilities Questionnaire
The ability to coordinate the movement of
your arms, legs, and torso together when
the whole body is in motion.
39. Gross Body
Coordination
A. How important is GROSS BODY COORDINATION to the performance of your current
job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of GROSS BODY COORDINATION is needed to perform your current job?
Get in and out of a truck
1
2
Swim the length of a pool
3
Perform a ballet dance
4
5
6
7
Highest Level
40. Gross Body Equilibrium
The ability to keep or regain your body
balance or stay upright when in an
unstable position.
A. How important is GROSS BODY EQUILIBRIUM to the performance of your current
job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of GROSS BODY EQUILIBRIUM is needed to perform your current job?
Stand on a ladder
1
2
Walk on narrow beams
in high-rise construction
Walk on ice across a pond
3
4
5
6
7
Highest Level
21
O*NET Abilities Questionnaire
The ability to see details at close range
(within a few feet of the observer).
41. Near Vision
A. How important is NEAR VISION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of NEAR VISION is needed to perform your current job?
Read dials on the
dashboard of a car
1
Read the fine print of
a legal document
2
3
4
Detect minor
defects in a diamond
5
6
7
Highest Level
The ability to see details at a distance.
42. Far Vision
A. How important is FAR VISION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of FAR VISION is needed to perform your current job?
Read a roadside billboard
1
2
Detect differences in
ships on the horizon
Focus a slide projector
3
4
5
6
7
Highest Level
22
O*NET Abilities Questionnaire
The ability to match or detect differences
between colors, including shades of color
and brightness.
43. Visual Color
Discrimination
A. How important is VISUAL COLOR DISCRIMINATION to the performance of your
current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of VISUAL COLOR DISCRIMINATION is needed to perform your current
job?
Separate laundry
into colors and whites
1
Trace electrical circuits marked
By various colored wires
2
3
4
Paint a color portrait
Of a live person
5
6
7
Highest Level
The ability to see under low-light
conditions.
44. Night Vision
A. How important is NIGHT VISION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of NIGHT VISION is needed to perform your current job?
Read street signs at dusk
(just before sunset)
1
2
Take notes during
a slide presentation
3
4
Find your way through the
woods on a moonless night
5
6
7
Highest Level
23
O*NET Abilities Questionnaire
The ability to see objects or movement of
objects to one’s side when the eyes are
looking ahead.
45. Peripheral Vision
A. How important is PERIPHERAL VISION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PERIPHERAL VISION is needed to perform your current job?
Keep in step while
marching in a
military formation
1
Distinguish friendly
from enemy planes
during air combat
Be aware of the location
of your teammates while
dribbling a basketball
2
3
4
5
6
7
Highest Level
The ability to judge which of several
objects is closer or farther away from
you, or to judge the distance between you
and an object.
46. Depth Perception
A. How important is DEPTH PERCEPTION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DEPTH PERCEPTION is needed to perform your current job?
Merge a car into traffic
on a city street
1
2
Operate a crane to move materials Throw a long pass to a
from a truck bed to the ground closely guarded teammate
3
4
5
6
7
Highest Level
24
O*NET Abilities Questionnaire
The ability to see objects in the presence
of a glare or bright lighting.
47. Glare Sensitivity
A. How important is GLARE SENSITIVITY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of GLARE SENSITIVITY is needed to perform your current job?
See boats on
the horizon when Snow ski
sailing
in bright sunlight
Drive on a familiar road
on a cloudy day
1
2
3
4
5
6
7
Highest Level
The ability to detect or tell the differences
between sounds that vary in pitch and
loudness.
48. Hearing Sensitivity
A. How important is HEARING SENSITIVITY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of HEARING SENSITIVITY is needed to perform your current job?
Notice when a watch alarm
goes off
1
2
Diagnose what’s wrong with
a car engine from its sound
3
4
Tune an
orchestra
5
6
7
Highest Level
25
O*NET Abilities Questionnaire
The ability to focus on a single source of
sound in the presence of other distracting
sounds.
49. Auditory Attention
A. How important is AUDITORY ATTENTION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of AUDITORY ATTENTION is needed to perform your current job?
Listen for your
flight announcement
at a busy airport
Listen to a lecture while
people nearby are talking
1
2
3
4
Listen to instructions
from a coworker
in a noisy saw mill
5
6
7
Highest Level
50. Sound Localization
The ability to tell the direction from which
a sound originated.
A. How important is SOUND LOCALIZATION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of SOUND LOCALIZATION is needed to perform your current job?
1
2
Determine the direction
of an emergency vehicle
from the sound of the siren
Find a ringing
telephone in an
unfamiliar apartment
Listen to a stereo
to determine which
speaker is working
3
4
5
6
7
Highest Level
26
O*NET Abilities Questionnaire
The ability to identify and understand the
speech of another person.
51. Speech Recognition
A. How important is SPEECH RECOGNITION to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of SPEECH RECOGNITION is needed to perform your current job?
Recognize the voice
of a coworker
1
2
Understand a speech
presented by someone
with a strange accent
Identify a former customer’s
voice over the telephone
3
4
5
6
7
Highest Level
The ability to speak clearly so others can
understand you.
52. Speech Clarity
A. How important is SPEECH CLARITY to the performance of your current job?
Not
Important*
Somewhat
Important
Important
Very
Important
Extremely
Important
1
2
3
4
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of SPEECH CLARITY is needed to perform your current job?
Make announcements
over the loudspeaker
at a sports event
Call numbers in
a bingo game
1
2
3
4
Give a lecture to a
large audience
5
6
7
Highest Level
27
O*NET Abilities Questionnaire
Data Collection Form for Abilities (O*NET)
Respondent Name: (Enter your name here)
For this Assignment, rate the employee’s job using the generalized work activities scales from the O*NET. Enter your
responses in Column C (How important is the ability to the employee’s job?) and Column D (What level of ability is
needed for the employee’s job?).
Please do not modify this form.
Item #
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
Item Title
CATEGORY FLEXIBILITY
DEDUCTIVE REASONING
FLEXIBILITY OF CLOSURE
FLUENCY OF IDEAS
INDUCTIVE REASONING
INFORMATION ORDERING
MATHEMATICAL REASONING
MEMORIZATION
NUMBER FACILITY
ORAL COMPREHENSION
ORAL EXPRESSION
ORIGINALITY
PERCEPTUAL SPEED
PROBLEM SENSITIVITY
SELECTIVE ATTENTION
SPATIAL ORIENTATION
SPEED OF CLOSURE
TIME SHARING
VISUALIZATION
WRITTEN COMPREHENSION
WRITTEN EXPRESSION
© 2012 Laureate Education, Inc.
Importance
Level
22
23
24
25
26
27
28
29
30
31
ARM-HAND STEADINESS
CONTROL PRECISION
FINGER DEXTERITY
MANUAL DEXTERITY
MULTILIMB COORDINATION
RATE CONTROL
REACTION TIME
RESPONSE ORIENTATION
SPEED OF LIMB MOVEMENT
WRIST-FINGER SPEED
32
33
34
35
36
37
38
39
40
DYNAMIC FLEXIBILITY
DYNAMIC STRENGTH
EXPLOSIVE STRENGTH
EXTENT FLEXIBILITY
GROSS BODY COORDINATION
GROSS BODY EQUILIBRIUM
STAMINA
STATIC STRENGTH
TRUNK STRENGTH
41
42
43
44
45
46
47
48
49
50
51
52
AUDITORY ATTENTION
DEPTH PERCEPTION
FAR VISION
GLARE SENSITIVITY
HEARING SENSITIVITY
NEAR VISION
NIGHT VISION
PERIPHERAL VISION
SOUND LOCALIZATION
SPEECH CLARITY
SPEECH RECOGNITION
VISUAL COLOR DISCRIMINATION
© 2012 Laureate Education, Inc.
53 ASSISTING AND CARING FOR OTHERS
© 2012 Laureate Education, Inc.
© 2012 Laureate Education, Inc.
© 2012 Laureate Education, Inc.
© 2012 Laureate Education, Inc.
© 2012 Laureate Education, Inc.
Data Collection Form for Generalized Work Activities (O*NET)
For this Assignment, rate the employee’s job using the generalized work activities scales from the O*NET. Enter your
responses in Column C (How important is the item to the employee’s job?) and Column D (What level of activity is
needed for the employee’s job?).
Please do not modify this form.
Item #
1
2
3
4
5
Item Title
Importance
GETTING INFORMATION
IDENTIFYING OBJECTS, ACTIONS, AND EVENTS
MONITORING PROCESSES, MATERIALS, OR SURROUNDINGS
INSPECTING EQUIPMENT, STRUCTURES, OR MATERIALS
ESTIMATING THE QUANTIFIABLE CHARACTERISTICS OF PRODUCTS, EVENTS,
OR INFORMATION
6 JUDGING THE QUALITIES OF OBJECTS, SERVICES, OR PEOPLE
7
8
9
10
EVALUATING INFORMATION TO DETERMINE COMPLIANCE WITH STANDARDS
PROCESSING INFORMATION
ANALYZING DATA OR INFORMATION
MAKING DECISIONS AND SOLVING PROBLEMS
11
12
13
14
15
THINKING CREATIVELY
UPDATING AND USING RELEVANT KNOWLEDGE
DEVELOPING OBJECTIVES AND STRATEGIES
SCHEDULING WORK AND ACTIVITIES
ORGANIZING, PLANNING, AND PRIORITIZING WORK
16 PERFORMING GENERAL PHYSICAL ACTIVITIES
17 HANDLING AND MOVING OBJECTS
18 CONTROLLING MACHINES AND PROCESSES
© 2012 Laureate Education, Inc.
Level
19 WORKING WITH COMPUTERS
20 OPERATING VEHICLES, MECHANIZED DEVICES, OR EQUIPMENT
21
22
23
24
25
DRAFTING, LAYING OUT, AND SPECIFYING TECHNICAL DEVICES, PARTS, AND
EQUIPMENT
REPAIRING AND MAINTAINING MECHANICAL EQUIPMENT
REPAIRING AND MAINTAINING ELECTRONIC EQUIPMENT
DOCUMENTING/RECORDING INFORMATION
INTERPRETING THE MEANING OF INFORMATION FOR OTHERS
26
27
28
29
30
COMMUNICATING WITH SUPERVISORS, PEERS, OR SUBORDINATES
COMMUNICATING WITH PEOPLE OUTSIDE THE ORGANIZATION
ESTABLISHING AND MAINTAINING INTERPERSONAL RELATIONSHIPS
ASSISTING AND CARING FOR OTHERS
SELLING OR INFLUENCING OTHERS
31
32
33
34
35
RESOLVING CONFLICTS AND NEGOTIATING WITH OTHERS
PERFORMING FOR OR WORKING DIRECTLY WITH THE PUBLIC
COORDINATING THE WORK AND ACTIVITIES OF OTHERS
DEVELOPING AND BUILDING TEAMS
TRAINING AND TEACHING OTHERS
36
37
38
39
40
41
GUIDING, DIRECTING, AND MOTIVATING SUBORDINATES
COACHING AND DEVELOPING OTHERS
PROVIDING CONSULTATION AND ADVICE TO OTHERS
PERFORMING ADMINISTRATIVE ACTIVITIES
STAFFING ORGANIZATIONAL UNITS
MONITORING AND CONTROLLING RESOURCES
© 2012 Laureate Education, Inc.
Data Collection Form for Generalized Work Activities (O*NET)
For this Assignment, rate the employee’s job using the generalized work activities scales from the O*NET. Enter your
responses in Column C (How important is the item to the employee’s job?) and Column D (What level of activity is
needed for the employee’s job?).
Please do not modify this form.
Item #
1
2
3
4
5
Item Title
Importance
GETTING INFORMATION
IDENTIFYING OBJECTS, ACTIONS, AND EVENTS
MONITORING PROCESSES, MATERIALS, OR SURROUNDINGS
INSPECTING EQUIPMENT, STRUCTURES, OR MATERIALS
ESTIMATING THE QUANTIFIABLE CHARACTERISTICS OF PRODUCTS, EVENTS,
OR INFORMATION
6 JUDGING THE QUALITIES OF OBJECTS, SERVICES, OR PEOPLE
7
8
9
10
EVALUATING INFORMATION TO DETERMINE COMPLIANCE WITH STANDARDS
PROCESSING INFORMATION
ANALYZING DATA OR INFORMATION
MAKING DECISIONS AND SOLVING PROBLEMS
11
12
13
14
15
THINKING CREATIVELY
UPDATING AND USING RELEVANT KNOWLEDGE
DEVELOPING OBJECTIVES AND STRATEGIES
SCHEDULING WORK AND ACTIVITIES
ORGANIZING, PLANNING, AND PRIORITIZING WORK
16 PERFORMING GENERAL PHYSICAL ACTIVITIES
17 HANDLING AND MOVING OBJECTS
18 CONTROLLING MACHINES AND PROCESSES
© 2012 Laureate Education, Inc.
Level
19 WORKING WITH COMPUTERS
20 OPERATING VEHICLES, MECHANIZED DEVICES, OR EQUIPMENT
21
22
23
24
25
DRAFTING, LAYING OUT, AND SPECIFYING TECHNICAL DEVICES, PARTS, AND
EQUIPMENT
REPAIRING AND MAINTAINING MECHANICAL EQUIPMENT
REPAIRING AND MAINTAINING ELECTRONIC EQUIPMENT
DOCUMENTING/RECORDING INFORMATION
INTERPRETING THE MEANING OF INFORMATION FOR OTHERS
26
27
28
29
30
COMMUNICATING WITH SUPERVISORS, PEERS, OR SUBORDINATES
COMMUNICATING WITH PEOPLE OUTSIDE THE ORGANIZATION
ESTABLISHING AND MAINTAINING INTERPERSONAL RELATIONSHIPS
ASSISTING AND CARING FOR OTHERS
SELLING OR INFLUENCING OTHERS
31
32
33
34
35
RESOLVING CONFLICTS AND NEGOTIATING WITH OTHERS
PERFORMING FOR OR WORKING DIRECTLY WITH THE PUBLIC
COORDINATING THE WORK AND ACTIVITIES OF OTHERS
DEVELOPING AND BUILDING TEAMS
TRAINING AND TEACHING OTHERS
36
37
38
39
40
41
GUIDING, DIRECTING, AND MOTIVATING SUBORDINATES
COACHING AND DEVELOPING OTHERS
PROVIDING CONSULTATION AND ADVICE TO OTHERS
PERFORMING ADMINISTRATIVE ACTIVITIES
STAFFING ORGANIZATIONAL UNITS
MONITORING AND CONTROLLING RESOURCES
© 2012 Laureate Education, Inc.
PSYC 8754: Personnel Psychology in the Workplace
“Employee Observation”
Program Transcript
[MUSIC]
NARRATOR: Personnel consultants may be hired by organizations to create job
descriptions. Typically, consultants use multiple sources of information to identify
primary job duties. Then they determine the knowledge, skills, abilities, and other
characteristics needed to effectively perform those job duties.
In this week’s media, you observe multiple people performing the duties of a
common job. Using what you observe in the media, along with your personal
experience, create a one-page job description for the application assignment.
[MUSIC]
© 2012 Laureate Education, Inc.
©2012 Laureate Education, Inc.
1
PSYC 8754: Personnel Psychology in the Workplace
“Intro to Company”
Program Transcript
NARRATOR: Welcome to Consult Corporation, LLC. Consult Corporation uses
the science of assessment to help our clients and business partners to select and
manage their valued employees and effectively define job responsibilities. Our
rich history of developing and delivering selection and in-depth training allows us
to create innovative programs that use cutting-edge products and services. We
collaborate with our clients to provide scientific and practical solutions to address
personnel issues facing organizations today and plan for the ones in the future.
We strive to bring cutting edge assessment solutions to our clients in all lines of
work. Whether public or private, domestic or international, our expertise covers a
broad range of jobs throughout the job life cycle. Consult Corporation aspires to
work with our clients in the present with one eye on the future. Welcome to
Consult Corporation.
© 2012 Laureate Education, Inc.
©2012 Laureate Education, Inc.
1
Notes
Output Created
30-JAN-2020 14:37:49
Comments
Input
Data
/Users/LaCresha/Downl
oads/WO002_generalize
dWorkActivities_Fictitious
Data.sav
Active Dataset
DataSet1
Filter
Weight
Split File
N of Rows in Working
Data File
59
Matrix Input
Missing Value Handling
Definition of Missing
User-defined missing
values are treated as
missing.
Cases Used
Statistics are based on
all cases with valid data
for all variables in the
procedure.
RELIABILITY
Syntax
/VARIABLES=R1Importa
nce R2Importance
R3Importance
R4Importance
R5Importance
R6Importance
R7Importance
R8Importance
/SCALE(‘Overall Rating’)
ALL
/MODEL=ALPHA.
Resources
Processor Time
00:00:00.01
Elapsed Time
00:00:00.00
[DataSet1] /Users/LaCresha/Downloads/WO002_generalizedWorkActivities_Fictitiou
sData.sav
Scale: Overall Rating
Page 3
Case Processing Summary
N
Cases
Valid
Excluded
a
Total
%
41
69.5
18
30.5
59
100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach’s
Alpha
.937
N of Items
8
RELIABILITY
/VARIABLES=R1Importance R2Importance R3Importance R4Importance R5Importance
R6Importance
R7Importance R8Importance
/SCALE(‘inter-rating agreement’) ALL
/MODEL=ALPHA
/STATISTICS=DESCRIPTIVE ANOVA FRIEDMAN
/ICC=MODEL(MIXED) TYPE(CONSISTENCY) CIN=95 TESTVAL=0.
Reliability
Page 4
Notes
Output Created
30-JAN-2020 14:39:29
Comments
Input
Data
/Users/LaCresha/Downl
oads/WO002_generalize
dWorkActivities_Fictitious
Data.sav
Active Dataset
DataSet1
Filter
Weight
Split File
N of Rows in Working
Data File
59
Matrix Input
Missing Value Handling
Definition of Missing
User-defined missing
values are treated as
missing.
Cases Used
Statistics are based on
all cases with valid data
for all variables in the
procedure.
RELIABILITY
Syntax
/VARIABLES=R1Importa
nce R2Importance
R3Importance
R4Importance
R5Importance
R6Importance
R7Importance
R8Importance
/SCALE(‘inter-rating
agreement’) ALL
/MODEL=ALPHA
/STATISTICS=DESCRIPTI
VE ANOVA FRIEDMAN
/ICC=MODEL(MIXED)
TYPE(CONSISTENCY)
CIN=95 TESTVAL=0.
Resources
Processor Time
00:00:00.01
Elapsed Time
00:00:00.00
Scale: inter-rating agreement
Page 5
Case Processing Summary
N
Cases
Valid
Excluded
a
Total
%
41
69.5
18
30.5
59
100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach’s
Alpha
Cronbach’s
Alpha Based
on
Standardized
Items
.937
.940
N of Items
8
Item Statistics
Mean
Std. Deviation
N
R1-Importance
3.15
.989
41
R2-Importance
3.49
1.207
41
R3-Importance
3.29
1.289
41
R4-Importance
3.49
1.227
41
R5-Importance
3.27
1.285
41
R6-Importance
3.17
1.263
41
R7-Importance
3.24
1.280
41
R8-Importance
3.29
1.365
41
ANOVA with Friedman’s Test
Sum of
Squares
Between People
Within People
df
342.720
Between Items
4.720
a
Mean Square
40
8.568
7
.674
Residual
151.280
280
.540
Total
156.000
287
.544
498.720
327
1.525
Total
Friedman’s
Chi-Square
8.683
Sig
.276
Grand Mean = 3.30
a. Kendall’s coefficient of concordance W = .009.
Page 6
Intraclass Correlation Coefficient
Intraclass
Correlationb
95% Confidence Interval
Lower Bound
Upper Bound
F Test with True Value 0
Value
df1
df2
Single Measures
.650
a
.538
.762
15.858
40
280
.000
Average Measures
.937 c
.903
.962
15.858
40
280
.000
Intraclass Correlation Coefficient
F Test with …
Sig
Single Measures
.000
Average Measures
.000
Two-way mixed effects model where people effects are random and measures effects are fixed.
a. The estimator is the same, whether the interaction effect is present or not.
b. Type C intraclass correlation coefficients using a consistency definition. The between-measure
variance is excluded from the denominator variance.
c. This estimate is computed assuming the interaction effect is absent, because it is not estimable
otherwise.
Page 7
Notes
Output Created
30-JAN-2020 14:37:49
Comments
Input
Data
/Users/LaCresha/Downl
oads/WO002_generalize
dWorkActivities_Fictitious
Data.sav
Active Dataset
DataSet1
Filter
Weight
Split File
N of Rows in Working
Data File
59
Matrix Input
Missing Value Handling
Definition of Missing
User-defined missing
values are treated as
missing.
Cases Used
Statistics are based on
all cases with valid data
for all variables in the
procedure.
RELIABILITY
Syntax
/VARIABLES=R1Importa
nce R2Importance
R3Importance
R4Importance
R5Importance
R6Importance
R7Importance
R8Importance
/SCALE(‘Overall Rating’)
ALL
/MODEL=ALPHA.
Resources
Processor Time
00:00:00.01
Elapsed Time
00:00:00.00
[DataSet1] /Users/LaCresha/Downloads/WO002_generalizedWorkActivities_Fictitiou
sData.sav
Scale: Overall Rating
Page 3
Case Processing Summary
N
Cases
Valid
Excluded
a
Total
%
41
69.5
18
30.5
59
100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach’s
Alpha
.937
N of Items
8
RELIABILITY
/VARIABLES=R1Importance R2Importance R3Importance R4Importance R5Importance
R6Importance
R7Importance R8Importance
/SCALE(‘inter-rating agreement’) ALL
/MODEL=ALPHA
/STATISTICS=DESCRIPTIVE ANOVA FRIEDMAN
/ICC=MODEL(MIXED) TYPE(CONSISTENCY) CIN=95 TESTVAL=0.
Reliability
Page 4
Notes
Output Created
30-JAN-2020 14:39:29
Comments
Input
Data
/Users/LaCresha/Downl
oads/WO002_generalize
dWorkActivities_Fictitious
Data.sav
Active Dataset
DataSet1
Filter
Weight
Split File
N of Rows in Working
Data File
59
Matrix Input
Missing Value Handling
Definition of Missing
User-defined missing
values are treated as
missing.
Cases Used
Statistics are based on
all cases with valid data
for all variables in the
procedure.
RELIABILITY
Syntax
/VARIABLES=R1Importa
nce R2Importance
R3Importance
R4Importance
R5Importance
R6Importance
R7Importance
R8Importance
/SCALE(‘inter-rating
agreement’) ALL
/MODEL=ALPHA
/STATISTICS=DESCRIPTI
VE ANOVA FRIEDMAN
/ICC=MODEL(MIXED)
TYPE(CONSISTENCY)
CIN=95 TESTVAL=0.
Resources
Processor Time
00:00:00.01
Elapsed Time
00:00:00.00
Scale: inter-rating agreement
Page 5
Case Processing Summary
N
Cases
Valid
Excluded
a
Total
%
41
69.5
18
30.5
59
100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach’s
Alpha
Cronbach’s
Alpha Based
on
Standardized
Items
.937
.940
N of Items
8
Item Statistics
Mean
Std. Deviation
N
R1-Importance
3.15
.989
41
R2-Importance
3.49
1.207
41
R3-Importance
3.29
1.289
41
R4-Importance
3.49
1.227
41
R5-Importance
3.27
1.285
41
R6-Importance
3.17
1.263
41
R7-Importance
3.24
1.280
41
R8-Importance
3.29
1.365
41
ANOVA with Friedman’s Test
Sum of
Squares
Between People
Within People
df
342.720
Between Items
4.720
a
Mean Square
40
8.568
7
.674
Residual
151.280
280
.540
Total
156.000
287
.544
498.720
327
1.525
Total
Friedman’s
Chi-Square
8.683
Sig
.276
Grand Mean = 3.30
a. Kendall’s coefficient of concordance W = .009.
Page 6
Intraclass Correlation Coefficient
Intraclass
Correlationb
95% Confidence Interval
Lower Bound
Upper Bound
F Test with True Value 0
Value
df1
df2
Single Measures
.650
a
.538
.762
15.858
40
280
.000
Average Measures
.937 c
.903
.962
15.858
40
280
.000
Intraclass Correlation Coefficient
F Test with …
Sig
Single Measures
.000
Average Measures
.000
Two-way mixed effects model where people effects are random and measures effects are fixed.
a. The estimator is the same, whether the interaction effect is present or not.
b. Type C intraclass correlation coefficients using a consistency definition. The between-measure
variance is excluded from the denominator variance.
c. This estimate is computed assuming the interaction effect is absent, because it is not estimable
otherwise.
Page 7

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