Chapter 1 Introduction

The Yale University is pursuing for proposals for security services from contractors. The contracting company is obliged with providing security services in the Yale University premises that is located in Lambeth country in the London town. We are requesting for the following services that are outlined in the document. The company is obliged to accepting the contracts from the eligible and qualified staff or company. If you’re eligible you’re requested to use the requirements that all the bidders should follow to be shorted listed in the contractors bid response.

Therefore, examination of the specification and limitation and the condition carefully is important.

The Yale university will select the successful bidder is based on the company’s ability and the capability to deliver the required services. The cost of the services that the company is offering is required to be very cost-effective.

 The Yale University will evaluate the contractors based on the procedure which is  to be addressed in the proposal is as follows:-

1. The contracting company history
2. The approached used in management
3. Process for the selection of personnel
4. The personal development and the retention
5. Total quality management programs
6. Cost proposal and the invoice
7. The training program
8. The computer managing  systems
9. The valued added feature
10. The insurance
11. The program benefit to the company personnel
12. Employee recognition program
13. Transition plan
14. Referencing

The Yale university  are  forced to accept the lowest bid and reserve the rights of rejecting the bid or the bidders under in all the proposals if they do not meet the required requirements for the eligibility for the security services required at the university.

The contracting company should have a license and they should have the ability to do its work in accordance with the governance of the local authority and satisfying the authorities.

The response of the request for proposal is due on 25^th of March at 1800hrs. If the proposal is delivered late the proposal will be rejected. The proposal should have a seal and a reference number. The proposal should be sent to the manager using the process outlined below

1. The contact name of the proposing company
2. The name of the proposing company
3. The address
4. The location, and the state
5. The phone numbers
6. Fax
7. And emails

All the proposals should mailed or delivered with the above address. The request for clarification question regarding the request of the proposal should be addressed using one of the contact. Note that the applicants are not allowed to contact other executive, management or employee of the yale university  In case there is need to contact other departments within this company you’re required to seek permission from the company manager and manager of the request for proposal process.

The contract shall be a contract of three years period. The contract is terminable by party and the request for termination is required to be made in 35 days and through a written notice.

The providence of the security services in the university s is approximately 24 hrs,7 days and 365 days a year, of the uniformed security services as the requirement of the company’s management in seven days a week the hours are allocated as follows.

Chapter 2 The Submission Of The Proposal

Classification of job /site description	Hrs./work	Recommendable wage
Site and classification of job	//
Site and classification of job	//
Site and classification of job	//
Total	Hrs/work	$0.00

The contracting company is obliged to provide an unarmed uniformed security services in the university   premises and properties on the twenty four hours and seven days and throughout the year and the years of the contract. It’s only on the change of site specification that the company can provide the armed or security personnel with the security uniform. The responsibilities of the security personnel including achieving of the company objective in the university .

The following policies and procedure that includes without being limited to the following general task : – entry and egresses access controlling ,contacting patrols of the interior and the exterior of the building ,the identification and verification of the visitors and building employees reports on the daily operations and incase of the incident responding to alarms and the monitoring of the building intrusion detecting system, attending the fire equipment’s and responding as required by the policy of the company to safe duties as identified in the post orders and standard operating procedures.

The contracting company shall provide the required management and supervision of its workers. The disciplinary actions on the employees is subject to the contracting company and in the  university  should therefore note that there is no circumstance the company shall be involved with the displinary action of the employees. Either the employees are obliged to be responsible and adhere to all the rules and codes pf practice within the company. And the policies that shall be developed in the company in future.

The contracting company is required to develop a set of the post orders documents that contains both the general procedures and the responsibilities as per the divine company responsibilities. Note that the preparation and documentation of the policies is required to start as soon as the contacting company starts its operations in the company. The documents of the orders and responsibilities shall be reviewed by the management company of the university  within 35 days of work days from the day of the contact signing.

The security personnel are required to have read ad verifying the understanding of the post orders. The testing for competency shall be during on the job training period and often during the site investigation assessment as inspection.

The contracting company is held responsible for the appearance of its officers on the daily biases and during the work days except were specified by the management. The providence of the special uniform during bad weather seasons is the responsibility of the contracting company, the uniform is not limited to the following firearms, the martial arts weapon or equipment and the nightstick.

Chapter 3 Contract Term

The contracting company shall ensure training and administration of the motivated and professional employee that meet both standards of the contracting company and the university.

The agreement with removal from the university facilities the employee who will be considered by the management to be unsatisfying or not desired to by the company within the limits of any applicable laws.

If the employee shall be considered by the company to have led to a loss in the company the contracting company shall be accountable to minister all the cost accounting and the bills that are relative as per the contract.

If the additional hours shall be requested by the management the contractor shall be required to allocate the additional duty hours as requested by the company.

In the response to the request of a proposal, the bidder is required to address the following subjects in his response. Kindly insert your text in the spaces in the following sections and reference the printed copies at the back of this document.

• The History Of The Company And Organization

The bidder is requested to provide the history of the company and the organization’s mission, values, and the summary of the organization. The explanation of the ownership of the company as private or public and the biography and include the person is directly reliable toe managing and supervising in contact.

• Approach To Management

The bidder should explain how a company will manage the contract. The position of the personnel who is responsible for the management of the whole contract and accountable by the company. The indication of the supporting contract manager. The bidder should provide the leadership chart of the company the servicing offices and the regional support.

• Selection Of The Personnel

The accomplishment selection and recruitment of the security officers how is done  should be provided. the personnel and supervision given in this Request for proposal is must to be trained thoroughly, experienced and qualified in the performing the tasks that they are assigned to the company. The contracting is required to have printed the employment documents process which comprises of the background check phases interviewing and the drug testing. Employment process and qualification should be done in writing and included during the response of this request of service.

• Development And Retention Of Personnel

The succession planning and development of officer’s supervisors and managers. Description of the initiative   for promoting the employee retention

The bidders should explain the following the retention of the employees and their promotion. The description of the succession planning and development of officer’s managers and supervisors.

• Chapter 4 Scope Of Services

  Invoice And Cost Proposal

The bidding company should provide the rate of billing of the following

• The shift supervisor
• The security officers
• Accounts manager
• Console operator

Include overtime frequencies and procedures and all the discount that is applicable .and explain the application of the discounts on the payment terms.

• Training Program

Provide in detail the description of the training program in the place to back up the contract, and add the following

• Training reassignment
• Work and tasks specified  training
• Formalized  and continues trainings
• Annually re-trainment  including recertification’s of the trainees

Supervisory development training (describe that your company uses that leads it to have professionals credentials for supervisor and managers)

The bidders should include the names and the contract information’s and also the email addresses qualification of both the local and regional trainers who shall be conducting the training for your company   Include in which manner the mentioned company shall document the training documents ,that is per the paper records ,online training and the website that are accessible .

• Computer Management System

The bidding company shall provide the description of the technology applications utilization to enhance and improve the business progress using the integration of the computers and technology that is the integration scheduling, the processing of the pay rolls in the our company for the security officers  

• Value-Added Features

Give a piece of detailed information on any area that is not addressed in the in the RFP. The information should be contained in your response and clearly indicated. This in adherence performed work or services during the contract in the company. The features should show that your firm is capable of effectively managing the contract.

• Insurance

The bidder is responsible of carrying and maintaining the services that it will perform in the company facilities. In respect to that the insurance shall be in written format and in writing  by the subjected  company should give :-

• The compensating  the  workers has needed by applying state and employers  liability insurance.
• Insurance liabilities and general commercials
• Automobile liabilities

The inclusion of the insurance certificate and including limits with the response .the certificates and policies shall be provided in a 30 days notification to the insurance company in case there is the cancellation, reduction of limits or in coverage change.

• The Benefits Of Program

The bidder should explain in the response in detailed information the benefits that are offered to the employees. You shall include insurance heath care insurance the holidays pay, vacation, overtime pay , Insurance and all other benefits that the company provides to its employees.

Citing of specific plans offered and employee cost sharing arrangements the payroll deduction s please include;

• The medical allowance allocated to the employees and the health insurance, and the indication for the a PPO program that includes options for employees, employee spouse and family and employee
• Indication of the dental for both the monthly premium and annual limits
• In the life insurance the bidder is to indicate the amount provided to the employee and the optional coverage if there is any available.
• Employee Recognition Program

The contracting company is required to outline the specific recognition programs that are made available to the employees and explain how the recognition programs are managed and indicate if the company will be affected if your company implements the recognition programs.

• Chapter 5 Instruction To The Bidders

  Transition Plan

The contracting company in the response shall submit a contract transition plan that will enlist all that is required if the company is awarded with the contract. In the transition the following should be included the cost required to commence the contract, the tasks, and time frames. In the transition plan the individual delegated  to your transition team should be outlined with their respective contact information and telephone numbers and the email addresses.

References

In bidders response give at least 4 clients references  that have the almost the same size of the facilities and a comparable complexities in size then give profile and security service hours that your company gives to the company . In response provide the name of the company the address of the company and the contact details.

Provide at the back of this document all the documents that are to be attached with this document during delivery of your response. 

Dear Mr. Mathias

The divine security consultant is excited to react to the request for proposal that was posted on LinkedIn on 23^rd, February. In response to the request of proposal and opportunity to partner with your company, the divine security consultant is submissive to providing a conducive environment that is friendly for your company services.  The company understands the need for effective services that are required to boost the consumer engagement relations in your company. The company is much devoted to the provision of quality services that are not geared towards profit creation but the deliverance of the quality services.  Our abilities fuel the company in the provision of security services all over the USA.

The divine security company was founded in 2014 by Badejo the director and the chief consultant of the company. The major aim of creation was due to prevailed problem in the security has then there were many cases of insecurities. Since the provision of security services through our employees and the consultation, as well for any other questions in our line of specialization regarding security.

The divine security is expertise in security providence and is dedicated to helping your company reach the required level of security at this time and in the future.  The company uses special technologies and for security strengthening measures, the company has well-trained officers who can officer the required services.

The divine security consultant limited is enthusiastic about the opportunity of partnering with your company to help in the solving problem, and problems that can arise. Goals and objective achievement in your company’s greater concern. We are hopefully looking forward continue with this conversation soon as possible.

The divine security company would like to thank you for your time through this process.

Sincerely,

Badejo Pius.

The security officers under the partnership company are under the divine security consultant management.   They are subject to Badejo Pius the director and the CEO of the company. Therefore the company shall be accountable for the services that are provided in your company.

The company selects security officers based on the complexity of the partnering company so that the services provides are effective.  The selected security officers are competent in the area of specialization and thus they are capable of undertaking the delegated duties by your company.

The training program is through the assessment results that are performed after every six months and if there is a need for the training.

• The training program is done via online or physical training in the company we are in partnership with during training the security officers are subjected to the task and assessed on time of performing the task. (job and task-specific training)
• The company does annual training for security officers who have been in contract for the last one year.
• In the training program, the company uses an external security training institute to train our employees. To equip them with the necessary skills that are required in the field.

The company shall install the computer management system in your company, and it shall be used to process the payrolls of the security officers among other management services.

The company has got special technology that is used to strengthen security in your company. As the added feature that is not mentioned in your request for proposal.

The company offers a medical allowance, life insurance. The vacation is allowed to the security officers and replacement by other officers and is accountable to our company. Not limited to holidays.

  The company gives overtime pay to the officers using the standard rate of payment. In case there is a need for deduction in the pay the company through the payroll automatically deducts the cost.

The company has a well-outlined method for recognizing its employees and promotion of well-performing officers. This is in accordance with the results from the assessments that are done quarterly.

The company could like to request for $250 for the commencement of the services also we could like to request for a period of two weeks after signing the contract documents, this is to allow for the preparation of the management office in your company.