Consultation Process, Knowledge Management And Organizational Learning In Business

Consultation Process and Organizational Learning

Discuss about the Knowledge Management for Organizational Learning Attributes.

Save Time On Research and Writing
Hire a Pro to Write You a 100% Plagiarism-Free Paper.
Get My Paper

The transition that is planned by the businesses is based on the management of knowledge and organizational learning attributes. Organizational learning attributes keeps the company updated of the requirement of transition, which is planned by the organization. Alternatively, the consultation process that is considered by the firms helped in their decision making systems.  The determination of the knowledge management helps in the decision making systems of the organization.  The change initiative that is planned by the organizations is based on the determination of the scopes of the improvements based on the firm’s capability of bringing in the modifications. The process of consultation helps in determining the involvement of the workforce and the employees in the decision that is considered by the organization. Alternatively, the determination of the knowledge management and the organizational learning attributes helps the firm in undertaking a sound decision making system for coping up with the discrepancy.  

Purpose of the report is to examine the different attributes of consultation process that is undertaken by the organization and thereby determine the similarities and the dissimilarities with the knowledge management and the Organizational Learning attributes. It will be helping in considering the various attributes of the transition that is planned by the organization and the manner in which the transition is facilitated in the structure of the same.

Knowledge management of the organization is characterized by the synthesis of the information that might be fruitful for the growth of the organization and its storage. The different aspects of the change in the organizational behavior are characterized by the functioning of the organization and its management for achievement of the organizational objective of evolution.   On the other hand, the transmission of the ideas of the change among the structures of the association for determining the functions as per the needs of organizational objective marks the implementation of the organizational learning.  Organizational learning helps in determining the changes in the structure of the organization. It helps in determining the progress of the firm .Organizational learning and the management of the information and knowledge of the organization helps in shaping the alteration in the composition and the decision making process of the business enterprise. According to Österle et al. (2015), the management of the Knowledge of the business helps in influencing the capabilities of the organization while undertaking the modifications in the structure and the processing of the business activities. On the other hand, determination of the needs of the organization is facilitated through the knowledge of the organization. Lloria and Moreno-Luzon (2014) stated that the performance of the association is initiated through the understanding of the needs of the company and the contingencies that the company might face while undertaking the transition. For example, the growth of Apple inc. is based on innovation that is undertaken by the business on a continuous basis. The innovation that is undertaken by the business is based on the determination of knowledge management that the same undertake. Alternatively, it also brings in the changes in the functioning and the structure of the systems through the transmission of the knowledge among the employees. It has helped the organization in bringing forth modifications in the organizational structure.

Knowledge Management and Decision-Making Systems

The different attributes of the modifications in the operation of the business are based on the different forms of functions of the organizational learning. The learning helps the organization in determining the trends through the assessments.  The assessment of the situation faced by the organization helps in determining the various elements of the modifications that the company is required to undertake for making its progress in the market. Another instance that could be taken in this connection is of Wesfarmers, as the company has taken steps to improve their product and marketing strategies through the applied knowledge and undertaking the proper transmission of the same in the workforce.

Save Time On Research and Writing
Hire a Pro to Write You a 100% Plagiarism-Free Paper.
Get My Paper

The perception of the different situations and the trends in market is facilitated through the proper performance of the business in the market. Meyers et al. (2012) stated that the major characteristic of the alteration that is planned by the business is based on understanding of the preferences of the consumers in the market. It helps in considering formative modifications in the structure of the business as per the requirements of the same in market environment.  On the other hand, Jain and Moreno (2015) argued that the management of the knowledge helps in determining the sustenance of the organization in the international market. The strategies that are made by the association are based on the understanding of the different aspects of the change in the market trends based on which companies modify their systems. It helps the organizations in maintaining a balance in the deliverables and the value that is proposed by the organization to their target markets through the enumeration of the company’s capabilities.

The process of consultation that is undertaken by the organization is based on understanding the different factors of the alteration that affects the functioning of the same in the market. Process consultation is based on the determining the steps, which the company implements for gaining the sustenance in the international markets. The various aspects of the transition in the market, which is planned by the business is based on the understanding of the changes in functioning of the organization (Mellat-Parast  2013). The organization takes the consultation to address the different issues and the challenges that are faced by the same while determining the position in the market.

The process consultation that is undertaken by the organization refers to an intervention of the agents in the activities that the organization dynamically undertakes to bring in development in the processes and the operations of the business in the market structure. The major element of the transition that is planned by organizations are based on the purpose of the different activities that are undertaken by the organization in coordination with the different change agents. The proper functioning of the organization is facilitated through the communication that is being undertaken by the same in order to determine the different pros and cons of the change as per the analysis of the trends in the market. The specialization of the consulters helps the businesses in bringing out modifications in the performance of the organization in the market. On the other hand, the determination of the change that is planned by the organizations is based on the functioning of the workforce.

Impact of Organizational Learning and Knowledge Management on Business Performance

According to Österle et al. (2015) the functioning of the organization is made easy through the consultation, which helps the same in understanding different objectives of improvements for sustenance in the market structure.  Proper consultation functions are based on the objective of undertaking smooth performance of the organization. Therefore, organization has taken steps to amend to the needs of the workforce through the process of consultation (Islam et al.  2013). Alternatively, to undertake the collaborative functioning of the employees and the management for achieving the common goal of the business. Ahmed (2014) stated that the performance of the business is based on determining the transition in functioning of organization.

The functioning of the employees as per the objective of the organization helps in the progress of the same. Therefore, to suffice to the needs of the employees, organization takes steps to consult the employees before taking a decision. It helps in determining the nature of the alteration that is undertaken by the organization and the sustenance of the same in market.

Practical examples of certain companies can be cited where the consultation has played chief position in determining the effectiveness of the decision that is taken by the same. Amazon undertook a drastic change in the organizational structure through the implementation of the smart technology (Newman et al.  2017). However, the workforce got affected through the transition that was undertaken by the organization due to the loss of their job roles in the structure of the organization. The organization had to face different challenges due to the lack of consultation process and the lack of engagement of the employees in the processes that are undertaken by the organization. The employees must support the major aspects of the change that is planned by the businesses. The support of the employees helps in determining the smooth and efficient functioning of the processes thereby determining the progress of the organization.  

On the other hand, the coordinated workforce of Woolworths has helped in influencing the alteration in the performance of the business. The proper consultation with the employees and the tenured consulters has helped the organization in undertaking innovations based on the understanding of the change (Pohthong  and Trakooldit 2013).

The requirement of bringing in the different characteristic of the transformation is  based on the determination of the processes that are planned  by the organization (Fuqua et al. 2012).  The determination of the needs of consultation is based on the importance of the situations that are faced by the organization and the manner in which each situation can affect the functioning. The consultation that is undertaken by the organizations helps in understanding the factors of sustenance in the market. The major feature of the transition that is planned by the organization is based on trends in the market (Girard  and Girard  2015). However, the changes in the market and the fluctuations are best understood by the functioning of the consultation firms, which helps the organization to determine the needs of bringing in the modifications in the respective sections of the processes that are processed by the business. Firestone  and McElroy (2012) stated that the dependence of organization is based on understanding the different feature of the transformation in the performance of the organization. The major aspect of the transition that is planned by the organization is based on the determination of the needs of the organization to make sustainable business in the market (Hantrakul, Thaloey  and Songsangyos  2012).

Practical Examples of Consultation Process and Organizational Learning in Action

The section of the report aims at determining the different features of the similarities and dissimilarities in concepts and the functioning of the consultation and the OL and KM. It helps in determining the different aspects in which the concepts helps the organization in facilitating the change as per the needs of the organization to sustain in the markets.

The chief similarities that could be found among the consultation and the Organizational learning and Knowledge management is based on perceiving the different features of the alteration initiatives that are facilitated by the organization for gaining sustenance in the markets (Hadagali et al.  2012). The Consultation activities that are planned by the organization is incomplete without the proper knowledge of the necessity for change. It helps in determining the different aspects of the urgency that is faced by businesses while dealing with the market attributes (Songsangyos  2012). On the other hand, the proper understanding of the knowledge management is facilitated with the functioning of the organizational learning as it includes the transmission of the knowledge based on the requirements of the company’s development in the market scenario. Organizational learning of the business helps in understanding the smooth functioning of the workforce, which is a primary requirement of the organization for bringing in the change in the structure of the organization. Therefore, the concept of the organizational learning and the development of the knowledge management of the organization are interlinked (Koohang, Paliszkiewicz  and Goluchowski  2017). On the other hand, the proper understanding of the position of the business and the situating that is faced by the same facilitated through the functioning of the knowledge management helped in determining the alteration in the operation of the business in the market (García-Fernández  2015). On the other hand, consultation functions that are undertaken by the association are based on the proper assessment of the knowledge that is gained by the business in the market. It helps in perceiving the proper form of the functions that are processes by the organization to facilitate the change in the structure and the functioning of the organization in the market. AGL Energy, in Australia has take steps to bring in the changes in the structure and the functioning of the organization. However, the lack of proper knowledge management system of the organization has affected the functioning of the same. On the other hand, the organization also lacked a proper consulting function that affected the determination of the functions as per the market situation of the same (Flores et al. 2012). The determination of the various characteristics of the transition is based on perceiving the consulting function that helps in facilitating an integrated workforce (Zahra  2012).  The chief feature of the alteration that is planned by the business is based on the determining the different parts of the alteration in the functioning of the organization. The lack of proper communication through the consulting activity has affected the smooth functioning of the business in the market.

Conclusion

The chief Dissimilarities in the concept of the OL and KM have helped in the determination of the different features of the consultation process that is considered by the businesses in the market. The determination of dissimilarities is based on functioning of the systems and the manner in which it affects the performance of the organization in the market (Alegre  and Chiva  2013). The Knowledge Management of the organization is based on the analysis that the same takes to determine the internal and the external environments that helps in the proper functioning of the business processes that are undertaken by the organization. On the other hand, the Organizational Learning helps in influencing the transmission of the knowledge that is gained by the organization and the implementation of the knowledge on the processes that are planned by the businesses to sustain in the market (Santos-Vijande,   López-Sánchez  and Trespalacios  2012). The understanding of the trends of the organization and the transmission of the same among the workforce helps in keeping the employees aware of the idea of the transformation that is planned by the firms. It helps in determining the smooth functioning of the business as per the needs of the market. The organizational learning helps in keeping the firms updated of the changes that are occurring in the international markets. However, the Consultation process helps in determining the consultancy activities that are undertaken by the organization while undertaking a decision of the change in the functioning of the business (García-Morales,   Jiménez-Barrionuevo . and Gutiérrez-Gutiérrez 2012). The chief aspects of the change that is considered by the organization is based on the determination of the engagement of the employees in the processes that are planned by the organization. The involvement of the employees helps in determining the features of the change in the structure of the business in the market. The process is mainly based on communication, which helps in determining the major elements of the organizational change with the support of the employees. Australian Railroad Group has taken steps in order to bring in improvements in the functioning of the organization in the market through the consultation process that is being undertaken by the organization (Dixon 2017).  The organization has taken steps to bring in technological changes in the systems and the performance, which is supported through the proper functioning of the organization in the market (Argote 2012). Consulting function of the organization has helped in facilitating the change in the functioning of the organization through the proper coordinative action taken by the employees of the same in the market. The smooth functioning of the employees is characterized by the change that is planned by the business in the market.

Conclusion

Therefore, from the above analysis it can be affirmed that the performance of the organizations are mainly based on the knowledge management, organizational learning and the consulting process that is being undertaken by the organization. The consulting function helps in determining the objective of the organization and thereby undertakes communications with the consulters and the employees of the business to bring in the change in a mutual manner. Alternatively, the knowledge administration and the organizational learning helps in determining the capability of the business to bring in the change based on an analysis of the situation of the organization in the market. It has helped in influencing the change and its purpose in the context of the organization. The report also enumerates the different similarities and the dissimilarities between the concepts of the OL, KM and consultation process. It has helped in determining the different manner in which the factors contribute to the smooth functioning of the organization in the market. 

References

Ahmed, S., 2014, November. Knowledge based systems for ubiquitous e-healthcare. In Web and Open Access to Learning (ICWOAL), 2014 International Conference on (pp. 1-5). IEEE.

Alegre, J. and Chiva, R., 2013. Linking entrepreneurial orientation and firm performance: the role of organizational learning capability and innovation performance. Journal of Small Business Management, 51(4), pp.491-507.

Argote, L., 2012. Organizational learning: Creating, retaining and transferring knowledge. Springer Science & Business Media.

Dixon, N.M., 2017. The organizational learning cycle: How we can learn collectively. Routledge.

Firestone, J.M. and McElroy, M.W., 2012. Key issues in the new knowledge management. Routledge.

Flores, L.G., Zheng, W., Rau, D. and Thomas, C.H., 2012. Organizational learning: Subprocess identification, construct validation, and an empirical test of cultural antecedents. Journal of Management, 38(2), pp.640-667.

Fuqua, D.R., Newman, J.L., Simpson, D.B. and Choi, N., 2012. Who is the client in organizational consultation?. Consulting Psychology Journal: Practice and Research, 64(2), p.108.

García-Fernández, M., 2015. How to measure knowledge management: dimensions and model. Vine, 45(1), pp.107-125.

García-Morales, V.J., Jiménez-Barrionuevo, M.M. and Gutiérrez-Gutiérrez, L., 2012. Transformational leadership influence on organizational performance through organizational learning and innovation. Journal of business research, 65(7), pp.1040-1050.

Girard, J. and Girard, J., 2015. Defining knowledge management: Toward an applied compendium. Online Journal of Applied Knowledge Management, 3(1), pp.1-20.

Hadagali, G.S., Krishnamurthy, C., Pattar, M.V.D. and Kumbar, B.D., 2012. Knowledge management in libraries: a new perspective for the library professionals in the competitive world. International Journal of Information Dissemination and Technology, 2(1), p.34.

Hantrakul, C., Thaloey, J. and Songsangyos, P., 2012. The review of knowledge management in financial industry. Procedia-Social and Behavioral Sciences, 69, pp.2201-2204.

Islam, T., ur Rehman Khan, S., Norulkamar Ungku Bt. Ahmad, U. and Ahmed, I., 2013. Organizational learning culture and leader-member exchange quality: The way to enhance organizational commitment and reduce turnover intentions. The Learning Organization, 20(4/5), pp.322-337.

Jain, A.K. and Moreno, A., 2015. Organizational learning, knowledge management practices and firm’s performance: an empirical study of a heavy engineering firm in India. The Learning Organization, 22(1), pp.14-39.

Koohang, A., Paliszkiewicz, J. and Goluchowski, J., 2017. The impact of leadership on trust, knowledge management, and organizational performance: A research model. Industrial Management & Data Systems, 117(3), pp.521-537.

Lloria, M.B. and Moreno-Luzon, M.D., 2014. Organizational learning: Proposal of an integrative scale and research instrument. Journal of business research, 67(5), pp.692-697.

Mellat-Parast, M., 2013. Supply chain quality management: An inter-organizational learning perspective. International Journal of Quality & Reliability Management, 30(5), pp.511-529.

Meyers, A.B., Meyers, J., Graybill, E.C., Proctor, S.L. and Huddleston, L., 2012. Ecological approaches to organizational consultation and systems change in educational settings. Journal of Educational and Psychological Consultation, 22(1-2), pp.106-124.

Newman, D.S., McKenney, E.L., Silva, A.E., Clare, M., Salmon, D. and Jackson, S., 2017. A qualitative metasynthesis of consultation process research: What we know and where to go. Journal of Educational and Psychological Consultation, 27(1), pp.13-51.

Österle, I., Aditjandra, P.T., Vaghi, C., Grea, G. and Zunder, T.H., 2015. The role of a structured stakeholder consultation process within the establishment of a sustainable urban supply chain. Supply Chain Management: An International Journal, 20(3), pp.284-299.

Pohthong, A. and Trakooldit, P., 2013. An electronic learning system for integrating knowledge management and alumni systems. In Advances in Information Systems and Technologies (pp. 11-21). Springer, Berlin, Heidelberg.

Santos-Vijande, M.L., López-Sánchez, J.Á. and Trespalacios, J.A., 2012. How organizational learning affects a firm’s flexibility, competitive strategy, and performance. Journal of Business Research, 65(8), pp.1079-1089.

Songsangyos, P., 2012. The knowledge management in higher education in chiang mai: A comparative review. Procedia-Social and Behavioral Sciences, 69, pp.399-403.

Zahra, S.A., 2012. Organizational learning and entrepreneurship in family firms: Exploring the moderating effect of ownership and cohesion. Small business economics, 38(1), pp.51-65.