Developing Information Literacy and Analytical Skills through Annotated Bibliography

This research paper has demonstrated the interpersonal communication skills for the employees of new generation. In the current aspect employees are very much aware about the fact that digital type of communication is having a greater impact on the presence of the population at face to face interactions. Thus this digital communication has having a vast impact over the interpersonal communication skills of the employees so that a proper type of relationship can be established with the other employees and with the managers. This paper has also discussed several type of problems which can occur due to not having proper interpersonal communication skills. In the final aspects this paper has discussed important theoretical guidelines so that this kinds of communication problems in the workplace can be minimized. As per the author digitalization of the communication can be effective for solving the problem in this case and for that smartphone devices and social media plays an important role.

According to this paper organizational communication is one of the important aspect for the success of organizations and businesses. For this reason flexibility and effectiveness is required for the modern communication strategies. Depending on this situation organizations has changed their communication procedures. Here, it has been assessed that organization communication has gone through a vast changes in the last decade. Considering this factor, this thesis has assessed the communicational issues which occurs due to unclear strategies and low communication interactions. Thus this paper has aimed to solve the communicational issues present in the organizations which will be done by building proper communication plans. In this paper, the simple strategy for improving the organizational communication is the digital communication. This paper has described the digital communication as some specific type of communication strategy which utilizes digital system and technologies. This paper has proposed digital communication tools as communication channels so that current problems in the communication procedures can be solved.

This paper has discussed a case study for the analysis of the digital communication applications. In this aspect the review has been done on an organization which uses an inexpensive type of digital communication mode. For the digital type of communication in this case study smartphones has been utilized as the communication medium among the organizational employees. Here the smartphone devices plays an important role for the organizational business as it helps to connect the stakeholders and the employees of the organization while they separated from each other by a long distance. This digital communication can play important role for easily monitoring each of the business operations of the organization and updating the necessaries. Also, accountability related issues can be also fixed by the implementation of the digital type of communication. Also, from the case study it has been assessed that digital communication can implement positive attitude among the employees. Thus, digital communication in the workplace plays important role for the organizational growth.

Contemporary Organizational or Business Issue and Research Skills

In this book it has been described that in the last two decades most of the organizations has faced a huge amount of pressure regarding quick task completion. In this aspect it has been assessed that improper type of communication is one of the important factor due to which organizations are facing this type of issues. This factor has led to the development of technological type of communication tool so current issues related with the communication can be resolved. Currently, email is one of the digital communication tool which is operational in most of the workplaces. As per this books with the email technology there are other important communication tools which can create an effective communication within organization. This communication tools include instant messaging systems, convergent media tools and online video conferencing. While the organizations are adapting this type of technologies they are developing a new range of communication procedures through which they has become more effective in their operations.

This paper has demonstrated that computer-mediated communication tools or the digital communication tools is capable of enhancing the flexibility employee’s performance and can expand the opportunities for networking. This will be ultimately leading to organizational benefits. Though there are several of advantages for the computer-mediated communication procedures this type of technology can also create security related issues, distraction among the employees and financial losses. For this reason many organization has implemented monitoring of the digital communication of their employees. In this aspect also there are several kinds of issues as this surveillance is facing resistances from the organizational employees due to the privacy related issues. This paper has analysed these current concerns of the employees and for that an empirical study has been done of the computer-mediated workplace communication. From the study it has been assessed that employees who are concerned with their communication privacy view their policies of the organization less fair and they consists a less trust on the upper management. Thus, this can lead performance issues for the organizations.

This report has assessed digital type of communication within the workplace culture and how it influences wellbeing at the work. From the analysis it has been assessed there are total six types of aspects which are capable of affecting wellbeing at work. These six aspects are the communication flexibility, new technological tool adaption, overall quality of the messages, constant connectivity expectations, volume of the digital communication and technological problems. This article has demonstrated that digital communication is the most important factor for achieving wellbeing at the workplace. There are some other factors also which can also enhance the wellbeing in the workplace by increasing control and autonomy. With these factor there are social factors also which can help in the digital communication management within the workplace. Here, these factors include conventions in workplace, practices and work habits. From this analysis this article has provided proper understanding of association among wellbeing at the work and digital communication.

Digital Communication and Interpersonal Communication Skills

In this article the authors has described that the current communication procedures in the businesses is changing in a continuous way as with the time existing communication systems are becoming more mature and available. Unified type of communication is one of the important technology which can bring innovation in the aspects of digital communication. The unified type of communication can actually bring multiple type of communication channel through which overall digital communication process can be improved. Through this organizational productivity will be improved and it will be helping in the innovation within the organization workplace. Considering this, in this study usage patterns of the employees has been examined following the Unified Communications and Collaboration platform implementation. From the case analysis it has been assessed that Unified Communications and Collaboration is currently consisting a positive influence on both of the employees and the business of the organization and provides important benefits of the interactive experience, rich collaboration and human intelligence which will be helping in workplace transformation.

This research is on the influence of one type of digital communication technology on the interpersonal communication within workplace environment. In this aspect the digital communication medium is the social media communication. Previously, it has been assessed that most of the digital communication technology is having positive influence on both of the employees and the organization but in this aspect it has been assessed that social media is having more negative type of effects than the positive effects on the interpersonal workplace communication of the millennial. As there is more negative impacts this type digital communication procedures cannot be utilized in this case. Also, it is expected that millennial will be occupying workforce majority by the year 2020 and for this reason employers must be finding some other way so that communication with the millennial can be done in a proper way. This will be helping millennial to improve their current skills of interpersonal communication.

This article describes that in the current business environment there is a high number of individual persons who are connected with the clients, managers, contractors and the employees through a digital perspective. In the traditional ways, behaviours of the managers had created and thrived within face to face type of working environments. Regarding this, in the current aspects computer mediated technology or the digital technologies is continuously changing business community boundaries. With that it is also assisting to increase the alternative worksites. In this way it is helping to disappear the traditional type of workday which is actually changing the current role of the managers. This article has mainly focused on the behaviour regarding communication among the employees and the managers and how the behaviours of them changed due to the implementation of the digital communication methods within the organizations. This article is also intending to uncover the expectations among the employee manager e-relationship.

This article has demonstrated that the professional persons are increasing the current use of the social networking software in a dramatic way. Currently, there are several of open questions regarding it. These questions includes how the social networking is used, whether it is enterprise friendly or not and whether it reduces or enhance the overall productivity of the organization. Here the authors has examined behaviours and the attitudes of the employees through some survey and focused interview. From the analysis the authors has founded utilization of extensive work and social uses including complex type of patterns. This actually differs with the age of the networker and the software system. It has been assessed that in the educational environment digital communication enhances the academic achievement of the students. In this way it is actually improving the workplace conditions as these students are going to work in some specific type social networking environment.

References:

Bolton, A., Murray, M., & Fluker, J. (2017, January). Transforming the workplace: Unified communications & collaboration usage patterns in a large automotive manufacturer. In Proceedings of the 50th Hawaii International Conference on System Sciences.

Bordi, L., Okkonen, J., Mäkiniemi, J. P., & Heikkilä-Tammi, K. (2018). Communication in the digital work environment: implications for wellbeing at work.

Bui, T. L. (2019). Internal communication in the digital workplace: digital communication channels and employee engagement.

Chory, R. M., Vela, L. E., & Avtgis, T. A. (2016). Organizational surveillance of computer-mediated workplace communication: employee privacy concerns and responses. Employee Responsibilities and Rights Journal, 28(1), 23-43.

Darics, E. (2016). Digital media in workplace interactions. The Routledge handbook of language and digital communication, 197-211.

Kick, A. L., Contacos-Sawyer, J., & Thomas, B. (2015, July). How Generation Z’s reliance on digital communication can affect future workplace relationships. In Competition Forum (Vol. 13, No. 2, p. 214). American Society for Competitiveness.

Mackenzie, M. L. (2010). Manager communication and workplace trust: Understanding manager and employee perceptions in the e-world. International Journal of Information Management, 30(6), 529-541.

Mukherji, S., & Arora, N. (2017). Digital communication: easing operational outcomes in the workplace. Procedia computer science, 122, 1084-1091.

Rangel, S. (2017). Millennial Communication in the Workplace: A Cautionary Tale about Social Media.

Skeels, M. M., & Grudin, J. (2009, May). When social networks cross boundaries: a case study of workplace use of facebook and linkedin. In Proceedings of the ACM 2009 international conference on Supporting group work (pp. 95-104). ACM.