Background and history of the organization

Discuss about the Health And Safety Of Cure With Care Organization.

When new employees join the company, it is a major responsibility of the management of the company to welcome them with the orientation program. This program tends to make the employees comfortable within the company and make them feel that they are also an important part of the team (Berkowitz 2016). In addition to that, the orientation package also provides a brief introduction to the company and where the employees fit in within the organization. This report develops an orientation package for new health worker and managers in a community controlled health organization, ‘Cure with Care’, which deals with the Indigenous health generally. This orientation package will include all the necessary and relevant information for organization.

‘Cure with Care’ is a community controlled organization dealing with the Indigenous health and safety. This organization is also a living personification of the aspirants of the Indigenous community and their ongoing struggle for determining their self. This organization also represents the health services that are controlled by the aboriginal communities in Australia and New Zealand. The organization mostly deals with the wellbeing and the health issues of the Indigenous people. The organization has been founded by a group of aboriginal people in a small room where they started taking care of the health issues of indigenous population. It has been found out multiple times that less numbers of indigenous people have their health insurance coverage in comparison to the non-indigenous ones (Enthoven 2014). It needs to be mentioned that in New Zealand, the public funding for health issues is only provided for the adolescent and child for their primary health care services and oral health issues (Bell and Nafziger 2014). However there are multiple other issues that are often ignored due to the lack of finance and other socio- economic drawbacks. Therefore, Cure with Care takes care of such patients with the aim of making them more health conscious so that they can deal with their own health safety issues. The organization has grown further and now it has four different branches across Australia and New Zealand. The primary motto of the organization is to ensure that the aboriginal people do not avoid their health issues due to lack of finance and provide them adequate care to them.

While talking about health issues, most of us think of the major health issues such as cancer or kidney failure or diabetes. In such conditions, we tend to make a visit to the doctor’s office or consult the medical services. However, several past evidences indicate that long before such sicknesses, health issues tend to start at the basics. These issues start at our home, work places or in schools. Majority of our health problems starts due to having dirt water, unhealthy food and many other unhygienic habits. Health starts where we live, learn, work and play (Jeffreys 2015). Therefore it is our responsibility to make healthy choices and working with other individuals for promoting the community wellbeing. With the help of everyone, we will be able to build a vibrant and healthy Indigenous community that can empower its people for achieving their best possible mental and physical health. The primary purpose of Cure with Care is to support the health agendas of the community by providing necessary activities and advices on the healthy habits. Other than providing adequate care for people, this organization also works as a primary resource of developing the public policies related to the health issues.

Community profile

The Indigenous people cover a huge population of the Australian population. The age distribution of the Maori Australians indicates that they do not have the issue of aged population as most of the Maori population occupies the age group of 20-39. Their language is ‘te reo’ and it is the mother tongue of the Maori community. This language is also one of the official languages of the country. Most of the Maori population is Christians; however it includes different conventional and non-conventional philosophies. There is very little data available on the health issues of the Maori population in Australia, however, it has been opined by several researchers that the Maori population has a higher Cancer rate in comparison to the non-Maori people (Lucas et al. 2014). The primary causes of Cancer death in the women population are breasts, lung, and stomach, colorectal and cervical. The Maoris also have a higher rate of heart attacks, chronic pulmonary diseases and diabetes in the Australian population. The occurrence of smokers in the Maori population is around fifty per cent which is nearly double of the non-Indigenous population (McWilliams et al. 2013). The obesity rates are also higher as there are approximately three times more obese and smokers in the Maori population. Other than that, the Maori population also shows more indication of the mental health issues, or suicides.

There are two kinds of stakeholders of the organization, Cure with Care, external and internal stakeholders. The external stakeholders include the patients, suppliers and the ones who pay the finance for the organization (Melnyk et al. 2014). There are also competitors and the special interest groups. The internal stakeholders are the health care workers and managers who work with the organization.

The guidelines of Cure with Care are:

The quality of the provided health care services requires being good. The primary focus of the pharmaceutical growth is to design the good quality product and services that can deliver services consistently (Rush et al. 2013). The knowledge and information that have been gained for such developments can be used for supporting the specific control on the provided service in the organization.

This concept refers to a joint amount of all the processes that are undertaken for ensuring that the purity of the provided health care service is maintained. These procedures may include determination of the identity of the medicine and screening the processes before providing any services to the patients (Jenkins-Guarnieri 2015).

Key stakeholders

This is a major part of the healthcare guidelines. The primary objective of inspection is to check whether the authorized services are being provided to the patients.

It is very much necessary for any health care organizations to have protocols for dealing with different health matters, such as:

Before performing any medical process, the health care professionals should take consent form the patient or his or her family.

The organization should keep records such as the identity of the patient, the performed procedures, involved persons and history of complications. In addition to that the record also involves delivery books and an operative note (Rush et al. 2013). The health care professionals should keep record in postoperative notes. The discharge note should be kept in the record.

Before performing any medical procedure, the professionals should follow the hand washing techniques. Initially they have to remove all their jewelry and trim their nails. They have to use soap, water and a brush to wash hands. They should also have to wash till their elbows. After scrubbing both the hands, the professionals should also use the sterile towel for washing the hands (Jenkins-Guarnieri 2015).  

Waste disposal should be done for dealing with all the contaminated materials and biological wastages. The contaminated products such as dirt dressings, blood bags and disposable needles should be treated properly. The biological wastages should also be stored carefully and safely disposed.

In the health care organization the employees are expected to work in a cross-cultural environment.  Working cross-culturally can be difficult for the employees as there is a major language difference. There may be patients who have limited knowledge in English; therefore it is difficult to find a lingua franca. The language barriers can also emerge if a patient is speaking very quickly or uses slangs (Jenkins-Guarnieri 2015). Therefore the health care professionals should be competent enough to deal with such situations. Other than that, there can be stereotypical behaviors, physical or cognitive impairments while dealing with a cross-cultural environment. However the employees should grow definite behaviors to length with the issue. Therefore it is also expected that there can several issues and the practical situation cn be difficult.

The tool kit is a compilation of necessary resources, operations and tools for the healthcare researches. The people involved with this can also occasionally decide to provide recommendations and provide evidence based practice and standards (Sabin, Riskind and Nosek 2015). By utilizing the toolkit, you will be able to:

• Comprehend how to reach the Indigenous people and support them throughout
• Assure and demonstrate to others that the best practice is being following in the health care services.
• Understand how the communication process can sustain the interest within the project, therefore the innovation and working through those innovations can be encouraged.
• Identify the positive sides of the project and the ones that requires more funding in the future.

Guidelines and protocols

The first stage of the tool kit is to build the plan after identifying and prioritizing the target audience, therefore create a strategy. As soon as the strategy is ready, get started with it by creating a plan through the right communication channels (Shortliffe and Cimino 2013). Therefore, sustain the interest by keeping the improvements through work. In addition to that, the work and its influence should also be extended and encouraged.

The activities and roles of the community health workers are mostly done for meeting the unique requirements of the communities (Stroumsa 2014). Therefore, it can also be said that they are dependent of few factors. These factors tend to design the rights and responsibilities of the health care professionals. The professionals need to follow the roles, such as:

• Creating communication between the healthcare system and the vulnerable production
• Social service system navigation and health care should be facilitated.
• Care and care transitions should be valued.
• Determining the enrolling the individuals who are enrolling the health insurance plan.

• Making sure that the cultural competency exists amongst healthcare professionals who are serving vulnerable populations such as the Indigenous people.
• Teaching the necessary health requirements to the providers of health system and the other stakeholders.
• Providing health education that is culturally appropriate on the relevant topics such as prevention of chronic diseases, nutrition and other physical activities.
• Supporting the undeserved individuals for receiving suitable health service
• Collecting information and providing those to the policymakers for informing them regarding any change of policy and further development.
• Providing unofficial counseling, referrals and health screening.
• Building capability for addressing the health issues

For any issues, internal or external the employees should contact the reception box and discuss their issues with the human resource personnel of the organization.

It can be found out that there are several situations that they can prevent providing care to some other people. We tend to explore outline of the health-seeking activities through the way of thinking of both the stakeholders and residents who have been involved in providing adequate care to the patients. The performance of the internal employees should be evaluated and sufficient attention should be paid to the preferences of needy patients regardless of the involved cost of required health care services. The accessibility of health care services within short distance is an essential activity but not adequate prerequisite for acceptable access (Shortliffe and Cimino 2013). Rather, we also disclose the organization of ‘entitlements to health care’ that allows poor households which are not gifted with resources such as income, social network and knowledge for realizing success. The narratives that have been presented indicate not only understanding of the health care services, but also approach to the operation (Clifford et al. 2015). The latter, we argue, is critical in shaping the preference of health care services. This finding recommends that analysis of physical access and affordability of the health care services should involve a focus on the emotional dimension of consumption (Bell and Nafziger 2014). In other words, it can be said that there is a continuous need for not only providing effectual access to the health care services but also providing the services within an affective dimension for treating the poor citizens.

Conclusion

In conclusion, it can be said, the primary job of the health care professionals is to help and support the people who need them. Through this organization, we also try to reach out to people as much as possible and help them. There will be several workshops and sessions which will help the professionals to get accustomed with the target stakeholders and do their jobs. With the health and safety development, the professionals can also offer the citizens fitness and wellness program for leading a better life.

References

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Jenkins-Guarnieri, M.A., 2015. FRESHMAN AND ORIENTATION PROGRAMS. Canadian Journal of Higher Education, 45(4), pp.166-187.

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McWilliams, J.M., Chernew, M.E., Zaslavsky, A.M., Hamed, P. and Landon, B.E., 2013. Delivery system integration and health care spending and quality for Medicare beneficiaries. JAMA internal medicine, 173(15), pp.1447-1456.

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Sabin, J.A., Riskind, R.G. and Nosek, B.A., 2015. Health care providers’ implicit and explicit attitudes toward lesbian women and gay men. American journal of public health, 105(9), pp.1831-1841.

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