Interpersonal Behavior In The Workplace For Hinduism

Cultural/Religious Group Selected

Part A: What is the Cultural / Religious group you have selected

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I have selected Hinduism as the religious group from the list provided.

 

Part B: What personal behaviour in the work environment is important to people in this cultural group

For example: greetings, touch, how respect is demonstrated…

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While greeting each other, hugging and kissing is not customary in opposite sex. A Hindu “Namaskar”, by clasping the palms of both hands together and holding them vertically in front of chest, and a handshake is acceptable. For showing respect “namaskar” is used as well. There is no huge touch sensitivity but in temples, men and women sit separately while attending prayers.  

Part C: What interpersonal behaviour characteristics are important to know in the workplace?

Forexample:Seating – who should sit next to who?

How are younger people expected to greet, speak to and treat their elders?

There is no such seating rule in the workplace but younger people are always expected to greet first with the older people. Sometimes a standing obsession is much necessary while treating elders respectfully.

Question 2: Culturally safe work environments

Q2.a Explain what the term cultural safety means in relation to your simulated workplace

__In my simulated workplace, some Hindu festivals are celebrated and there is no any particular restriction regarding dress code but a formal attire is acceptable. Among most of the Hindus, beef or beef products are restricted as they belief cow is sacred. So, avoiding such food, while working with Hindus is a good choice.

Q2.b List three things you, personally, could do to contribute to a culturally safe workplace

  1. Wearing correct attire as per the majority.
  2. Greeting elders respectfully.
  3. Avoiding foods which others do not accept.

Question 3: Cultural competence

Q3. List three (3) actions you could take to develop your culturally competence in your workplace?

Question 4: Cultural Diversity

There are many different definitions of cultural diversity. 

Q4 a. Write down one (1) definition of diversity that relates to your simulated worplace

Cultural diversity means having various types of cultures in a same place. In our workplace, different ethnic groups of different religions are present. All are working together within same environment.

Q4 b. Explain what cultural diversity means to you – personally. Provide an example to support your answer that clearly demonstrates your understanding of cultural diversity.

Question 5: Own culture and community attitudes from parents

Q5 a. Think about some of the values and beliefs that you have inherited from your family and social groups  e.g. language, religion, work ethic, demonstrating respect for others or approach to touch. Use examples to describe the culture you were raised in

I am from an Australian Christian family and my language is English. There is no sensitivity regarding touch that I inherited from my family. I have learnt from my parents to hug or handshake a person while greeting. My parents have taught me to give equal respect to all the religions.  

Q5 b.How do you think these cultural influences could impact on workplace colleaguesthat come from totally different backgrounds to yours

In my workplace, most of the colleagues are Hindu and their way of greeting people is a little different than we do in our culture. They celebrate some different religious festivals and they also maintain restrictions in some particular food. So, at the preliminary stage, all these cultural influences could impact on my workplace as I am from a different background. 

Question 6:  Features and impact of Diversity in Australia

Reflect upon each of the points below. Use your research skills to provide one (1) example that demonstrates how cultural diversity has affected this aspect of workplaces in theAustralia of today?

Political

Cultural diversity has brought benefits in the political aspect of the workplace. Due to the presence of people of various cultures, global communication has become easier.

Australian society

The society of Australia has become a diverse community due to cultural diversity. Multiculturalism is responsible for the development of the country.

Economic

Due to the presence of various cultures, global communication is possible and it increases the opportunity of investment from other countries as well which is good for the economy of Australia.

Culture

Cultural diversity has enriched the cultural value of Australia with its variety.

Question 7:  Breaching legal and ethical procedures and the consequences

Helen is a support worker who is 6 months pregnant.  She applies for a promotional opportunity as a team leader.  The selection panel choose a different candidate because they anticipate Helen will be going on parental leave soon and when she returns to work is likely to want to do so part-time anyway.

  1. What ethical considerations have the panel failed to attend to?

According to the pregnancy discrimination act, if a pregnant woman goes on for leave her job should be kept open during the period of her absence. The pane failed to maintain this ethical consideration of not recruiting others in her position.

  1. Identify the laws and/or policies the selection panel have breached? Name three.
  2. Pregnancy discrimination law
  3. Civil rights act
  4. Family and Medical leave act
  1. What action can Helen take regarding the panel’s decision?

Personal Behaviors Important to the Hinduism Culture in the Workplace

                 Helen can take help from law on the basis of her civil rights and employment act.

Question 8: Legislation related to discrimination due to diversity

For each of the following Acts/Legislation listed below provide one (1) example of what this Act requires you to do in the workplace you are studying to enter.

Age Discrimination Act

This act sets the rule to treat all the workers with equal respect irrespective of their ages. Workers should work as per their skill but not as per their ages (Sargeant, 2016).

Disability Discrimination Act

This act states to provide equal opportunity to all the workers.

Racial Discrimination Act

This act requires me to work with all co-workers respectfully despite of being from different races.

Sex  Discrimination Act

This act sets rule of gender equality. All men and women workers should treated equally.

Q9 a.What major world event resulted in the Universal Declaration of Human Rights?

The Universal Declaration of Human Rights has inspired many other human rights and laws all over the world. It provides the framework for developing many international laws regarding human rights.  

Q9 b.Clearly describe what the Universal Declaration of Human Rights recognises?

Universal Declaration of Human Rights recognizes food, clothing, housing, education, healthcare and other social rights.

Q9 c. A human needs approach is about obtaining additional resources to do what?

Human needs approach is about obtaining additional resources to do long term physical well-being with the consumption of basic requirements to live.

Q9 d. A human rights approach is about using community resources to do what?

Human right approach helps in developing and improving the human knowledge about their basic rights in the society.Q9 e. Go to one (1) of the links below and research patient/client’s rights. List six (6) patient/client’s rights for the health service that you have chosen.

  1. Clients must have right to have safe and high quality care from the healthcare professionals.
  1. Clients have rights to be treated respectfully by others.
  1. Clients have rights to be included in important decision making process.
  1. Clients have right to maintain privacy and confidentiality about their personal information.
  1. Clients have right to be informed about their treatment options and other services.

Question 10: Workplace Rights and responsibilities

Q10 a. Name one (1) right and one (1) responsibility for each of the following groups .

Person

Rights

Responsibilities

Workers

To have a safe and healthy workplace

 

Reading and obeying all the rules and regulations related to workplace safety.

Employers

To take step against illegal action of employees.

 

 

To publish a document mentioning legal norms.

Clients/ patients

Getting a best quality service

 

Cooperating with the workers.

Q10 b. describe what actions must be taken if the right that  you have named above is infringed upon in the workplace?

Person

Action if Rights are infringed upon

Workers

They can lodge complaint to the higher authority.

 

 

Employers

They can send legal notice describing suspend or even termination.

 

 

Clients/ patients

Complaining about the quality of service.

 

 

Explain the meaning of the terms ‘Culture’

Diversity of culture means the existence of various cultures within a society.

Explain the meaning of the term ‘race’

Diversity in ace is the difference in the genetic or origin of people.

Explain the meaning of the term ‘ethnicity’

The term ethnicity explains the diversity in the characteristics of human body.

Describe the characteristics of ‘disability’

Disability in diversity is the variety of physical or mental impairment within a particular social group.

Explain one (1) difference between religion and spirituality

Religion is worshipping or following any particular god or goddess but spirituality is following a specific ideology or following owns heart.

Explain what gender identity means

Gender identity of a person is the internal sense of being male, female or combination of both. It is basically defining the sex of a person at the time of birth.

Explain what the terms sexual orientation/identity refer to

Sexual orientation is the identity of a person that defines in which gender the person is attracted to.

Explain what intersex means

It is a biological characteristic of a person for which he or she can be considered as male or female both.

Give an example of each of the four (4) generations

1.      The veterans

2.      Baby boomers

3.      Gen X

4.      Gen Y or Millennial

Question 12: Issues affecting Aboriginal and Torres Strait Islander peoples

Aboriginal and Torres Strait Islander peoples face many modern day challenges.

Choose two (2) of the following areas to research. For these two (2) areas, describe the current realities facing Aboriginal and Torres Strait Islander people.

  • Health
  • Employment
  • Housing
  • Education
  • Culture and Identity
  • Life expectancy
  • Family

 Area 1

Employment was one of the biggest key issues among the Aboriginal and Torres Strait Islanders since many years. When compared to other non-indigenous Australians the employment rate among them was almost 24% lesser.

Area 2

Life expectancy of Aboriginal and Torres Strait Islander people was almost ten years lesser than the non-aboriginal people. This is due to Higher rates of heart disease, respiratory problem and diabetes among them which leads to death (Truong, Paradies & Priest, 2014).

Question 13: Impact of the Western health system on Aboriginal and Torres Strait Islander peoples

 Some Aboriginal and Torres Strait Islander peoples find the Western health care system very confronting and difficult to understand.

List five (5) examples of difficulties they may encounter when dealing with the Australian health care system

  1. Communication problem
  2. Lack of knowledge about the existing healthcare services
  3. Feeling embarrassed or feelings of shame in the area of sexual health and other confidential diseases
  4. Lack of culturally appropriate information and services
  5. Financial problem in acquiring Western Healthcare System

Question14: Marginalised groups

According to a study from the University of Canberra[1] just over a decade ago, 13 per cent of Australian adults were living in extreme, multifaceted disadvantage, or ‘marginalised’ circumstances, defined as a complex mix of economic, social, early-life and health disadvantage.

14 a. Complete the following table for marginalised groups with health issues

Physical health issues

Mental health issues

Emotional health issues

List two (2) health issues

Chronic health problems

 

 

Poor mental health

Few social contacts

Poor physical functioning

 

 

Adverse health behaviours

Poor quality relationships

14 b. Complete the following table for impacts faced by marginalised groups

Impact of discrimination

Impact of trauma

Impact of exclusion

Impact of negative attitudes

Give two (2) examples of factors

Unemployment

Stress and depression

Less connection with society

Suicidal nature

Stigmatisation of being a single mother

Frustration

Getting lesser social support or having good relationship

Consuming excessive alcohol and smoking

. Complete the following table for protective factors that assist people from marginalised groups

Physical protective factors

Mental protective factors

Emotional protective factors

List two (2) examples

Access to health services with affordability

Economic security

Optimistic and good problem solving skill

Proper health monitoring

Supportive relationship

Being able to regulate emotions

Question 15: Using cultural and language interpreters to support individuals

You have a new client or a new co-worker who does not speak English very well. You would like to get some help for communication.

Q15a. List three (3) problems that can arise from using untrained interpreters in a health care setting?

  1. Untrained interpreters may be unfamiliar with technical terms used in healthcare setting.
  2. They may result in miscommunication and that results in diagnosis error.
  3. They may interpret their own view about patients’ health condition.

Q15b. Explain why you need to use a competent/trained interpreter at critical times in health care?

An untrained interpreter may create communication gap which leads to dangerous diagnosis and medication error. Apart from that, untrained may not be familiar with all the medical terms. So, it is necessary to use a properly trained interpreter in the healthcare services. 

Q15c. How could using pictures, images, and/or a picture dictionary help you to communicate with a client and/or co-worker who doesn’t speak English very well?

If interpreter is not present, then using pictures or images and picture dictionary can help to elaborate many words showing pictures only. Some important terms can be expressed using image or pictures. 

Question 16: Changing practices in Australia (EK 10)

People from different cultural and religious groups have made quite an impact on the Australian way of life.Choose one (1) cultural or religious group and research how this culture has influenced the Australian society to change their work practices

Information on different cultural and religious groups can be found at the Office of Multicultural Interests – Culture and religion information sheets-

Part A: What is the Cultural / Religious group you have selected?

Islam is selected.

Describe three (3) ways this cultural / religious group has contributed to changing the Australian way of life?

5.      It is the second largest religious grouping in Australia

6.      Many Islamic festivals are included in the Australian culture

7.      There are several organizations in Australia that runs in Islamic rule.

 Question 17: Impact of diversity practices

One impact of culturally diverse practices and experiences is learning to appreciate and understand people who come from backgrounds different to our own.

17a) If you were to travel to complete work experience in the main countrythat this culture/religion is based in, what personal behaviour would you need to change?

I would change my style of greeting others by using “Namaskar”. Many changes in the consumption of food would also be necessary. I would completely cut beef from my meal and would also reduce consumption of alcohol. 

17b).Interpersonal relationships that you form at work serve a critical role in both your work success and career progress. Positive interpersonal relationships will allow effective communication and understanding among employees.  Describe one strategy you could use to form a positive interpersonal relationship with a person from this culture/religion Celebrating the Hindu festivals along with them will help to build positive interpersonal relationships with them.

17c).  We live within a structure of social expectations, of belief, awareness, and apprehension of how others will react to our behaviour, respond to our acts in the workplace.What social expectations do you think a person from this religion/culture have to adapt to in a typical Australian workplace

In typical Australian workplace it is acceptable to hug or kiss opposite sex while greeting, so a person from this religion should adopt this social expectation.­­­­­­­­­­­­­­­­­­­­­­­­

References

Truong, M., Paradies, Y., & Priest, N. (2014). Interventions to improve cultural competency in healthcare: a systematic review of reviews. BMC health services research, 14(1), 99.

Sargeant, M. (2016). Age discrimination in employment. Routledge.