Responses to Bernie Ruben’s three questions in taking action on the blog issue at IVK

1. It is analyzed that the intensity of information is growing and many global IT organizations want cost effectiveness in service provisions. The companies that mainly seek to seize the commercial perspective of expertise will require investing in various areas of competition with proper expectations from retail customers (Austin, Nolan & O’Donnell, 2016).  Technology helps in creating various possibilities in order to ignite some product offerings as well as business processes that are helpful in shaping various business related strategies.It is very much important that the IT team must have the opportunity to respond to the role of a differentiator as well as a strategic enabler (Davenport, 2013). This helps in converting the IT organization to carry some new models of operation, new skills as well as new ways for involving with the business of the organization.  Analyzing as well as scanning proper technologies requires much time as well as resources for achieving success.

2. The responses in context to blog issue at IVK include:

Bloggers should not be avoided: The bloggers must not be avoided even if the organizationdoes not like a blogger blogging various internal issues or information of the company (Ho, 2014). This is because if a blogger is avoided then the common people will take the matter in a different way, and as a result, it has a disastrous impact on the business of the organization.  Sometimes it produces negative impact on the brand value of the company.

Internal issues of the organization must be secured: Internal information related with the organization must be kept secured as the revelation of private information of the organization can lead the organization into trouble (Vaughan et al., 2013). Information leakage may have a negative impact on the various services as well as products which further affects the brand value of the organization.

The policy must be issued legally: It is suggested that policies must be issued as per the law of the country and therefore it must be legal with the objective of protecting the property as well as information. It also suggests avoiding or restricting bloggers.Therefore it is quite significant to take proper actions legally so that the steps taken by the organization is useful in securing internal information.

3. It is identified that blog entry should not be avoided as it can cause a disastrous impact on the business. The bloggers deal with various private information of the organization, and as a result, the various stakeholders of the company get to know about it. Although it is very much important that an organization seem more open as well as transparent, but no organization wants to be so much transparent that it would put them into a trouble (Teguh, Sediyono&Kom, 2013).  Even if an organization does not like a blogger blogging various internal issues or information of the company, it is very much difficult to keep them away. This is due to the fact that putting a blogger away from the organization’s internal matter will cause other to take up the matter differently and as a result, it may harm theoverall business of the company (Iannarone, 2015).  Therefore, sometimes the organization selects to do nothing about the blogs.

Bloggers should not be avoided

4. It is analyzed that it is very much important for an organization to protect its internal information as sometimes some information have a bad  impact on the brand of the organization. It is quite significant to keep the internal information of the organization secured.  It is suggested that if a policy is issued, it must be in accordance with the law (Austin, Nolan & O’Donnell, 2016).  It must be legal with the objective of protecting the property as well as information. It also suggests avoiding or restricting bloggers, but restricting bloggers is not an easy task. If an organization restricts bloggers, then it would have a negative impact on the product as well as on the services of the organization (Teguh, Sediyono&Kom, 2013).  Therefore itis very much important to take appropriate actions legally so that the steps taken by the organization for avoiding bloggers would not go against them.

5. The most effective way to spot various emerging technologies includes:

Periodic Investigation: The organization must get involved in periodic investigations for exploring various emerging IT technologies (Davenport, 2013).  The organization must create a group for periodically investigating various research findings from different research institutes as well as from other organizations that are successfully utilizing emerging technologies in their business.

Employee’s view: The organization must provide opportunities to the employees of the organization so that they can provide their view about the emerging technologies. They can help in providing different ideas about the use of technologies. This is beneficial for an organization as it gets various types of ideas that will be helpful in achieving success in the business organization.

Use of social networking for getting knowledge: The organization must use some social networking site in order to achieve information about the most emerging technologies from the entire population of the world (Schwalbe, 2015). It not only helps in collecting information about the technologies but also helps in providing views of different people. The usefulness of various emerging technologies can be clarified by analyzing its advantages as well as disadvantages while utilizing.

6. The three processes, which are proposed by IVK helps in enforcing the infrastructure technology standards, include:

The first proposed action is voluntary compliance, which states the need of educating IT managers about various difficulties that are confronted by the staff of IVK’s.

The second proposed solution states about strict enforcement, which illustrates about immediate investments for moving off non-compliant platforms (Dahlstrom,  Walker&Dziuban, 2013).

Internal issues of the organization must be secured

The third solution is Gradual Migration, which helps in stating that this option is quite helpful in delivering more standard infrastructure over time.

The selected proposed option is voluntary compliance as it helps in stating about the business units by taking various concerns about the infrastructures, which is needed for running a system or tool (Austin, Nolan & O’Donnell, 2016). The approach is very much advantageous as it helps in stating about the needs of educating the managers about various situations so they can handle the difficulties that are confronted by the staff of the organization.

7. IT standardization, as well as innovation, is in conflict within an organization like IVK. This is because an organization faces many problems in managing flexibility among various partners of the organization who are connected with different vendors. This challenge mainly arises, as the business partners are present with various ownership structures (Austin, Nolan & O’Donnell, 2016).  It is very much significant to uphill this difference properly. It is very much important for an IT manager to contend with the challenges in the existing environment of the organization. A good IT manager must be able to identify the strengths of the employees and depending on which, they assign responsibilities so that they can be able to perform well. If this is done in a proper way, then the challenges that are related to the flexibility of the organization will also be reduced (Schwalbe, 2015).  It is also analyzed that different countries use different technologies for performing different tasks and as a result, this helps in initiating the call for standardization by the IT managers for reducing the escalating cost on various technologies.

8. The approach of kid’s toolkit towards management is quite realistic. It helps in illustrating the fact that it is very much necessary to identify the best talent among various employees of the organization for assigning different types of responsibilities as per their talent. It is very much important to identify the talents of the individuals before proper task or responsibilities are assigned to them (Shapiro et al., 2016). It is analyzed that the employees of IT department cannot handle every technology. For example, an exchange specialist cannot handle the programming related to.Net or a programmer is unable to handle problems related to routers or switches. There it is very much important to identify the specific talent that an individual of the organization has. Proper identification of talent by the management of the organization will help them in assigning the responsibilities or task to an individual as per his capability. It is the responsibility of good management to identify proper talent among individuals quickly for assigning proper as well as appropriate responsibilities to the individual (Goyal et al., 2016). The kid’s toolkit approach towards management can be achieved with the help of successful IT strategy as well as with the help of the management.

References:

Austin, R., Nolan, R., & O’Donnell, S. (2016). The adventures of an IT leader (1st ed.). Boston, Mass.: Harvard Business School Publishing.

Dahlstrom, E., Walker, J. D., &Dziuban, C. (2013). ECAR study of undergraduate students and information technology. 2013.

Davenport, T. H. (2013). Process innovation: reengineering work through information technology. Harvard Business Press.

Goyal, S., Vijay, R. S., Monga, C., &Kalita, P. (2016, February). Code bits: An inexpensive tangible computational thinking toolkit for K-12 curriculum. In Proceedings of the TEI’16: Tenth International Conference on Tangible, Embedded, and Embodied Interaction (pp. 441-447). ACM.

Ho, J. K. K. (2014). A Research Note on Facebook-based questionnaire survey for academic research in business studies. European Academic Research, 2(7), 9243-9257.

Iannarone, N. G. (2015). Practice Ready Lawyers Don’t Just Represent Clients: Experiential Education for the Business of Law.’

Schwalbe, K. (2015). Information technology project management.Cengage Learning.

Shapiro, R. B., Kelly, A., Ahrens, M., &Fiebrink, R. (2016).BlockyTalky: A Physical and Distributed Computer Music Toolkit for Kids.

Teguh, P., Sediyono, E., &Kom, M. (2013).ONLINE SHOP COMPARISON USING CMS AND BLOG AND IMPLEMENTATION.

Vaughan, L., Yang, R., Chen, C., Liang, W., & Li, B. (2013, October).Extending web co-link analysis to web co-word analysis for competitive intelligence.In Proceedings of the Annual Conference of CAIS/Actes du congrèsannuel de l’ACSI.

Victor, B. (2016). Publications from the Department of Information Technology.