Identification and Explanation

Discuss about the Leadership in Business for AT Metro Brand.

Leadership is the most interesting way to change the change the business dimension from good to best. The situation in the leadership process always range up the strategy that implemented by the employees and the strategic successfulness is the key manner that business development process has started. The character of the leader must be trustworthy so that employee believes the person and comply with the decision made by the leader. The communication process is the most influential process for the development of the business. The effective communication with the employee is the main aspect of business and that is the reason more employee retention and motivational aspect can be underlined. The quality of optimism, honesty, and body language is the crucial part of a leader and all of these are needed for the effective formation of team building.  

In this report, the positional upgradation of my position and the aspired position that I want to get is the key highlight section of this process. Auckland Transport is the chosen organization in that case and with this organization the departmental job understanding is the key process for that.

Auckland Transport has been chosen for this report and the company is one of the responsible regional transport services in Auckland. From roads and footpaths, cycling to bus to public transport, in all the sections thee engagement of Auckland Transport is there. The operation process is entirely constrained with the local road network or to operate operation process in the suitable way. The AT Metro Brand is ongoing to revolutionize public transport scheme to realize these goals by introducing nominal fares, a new set of connections, and many initiatives considered (At.govt.nz, 2018). The process of expansion is quite important for the development of market and Auckland Transport organization planned their funding and investment for Light Rail transit, and expands their horizon for the development of business.

I have targeted the position of Human resource manager and will achieve the position for the development of the organization. The position is very important for the organization and that will deliver a huge responsibility on me.

There are some specific task has been allocated for the HR manager and the man has to take the final decision in all cases. The organisational development, employees’ retention, market opportunities and business expansion is the key process for the market and that is the reason lots of responsibilities will come in that case. The major roles and responsibilities of a HR manager is

• Handling recruitment process is the key process for the business and effective employee will help to build the organisational outskirts for the development of business (Heath et al., 2013). The knowledgeable and responsible manager is needed for the entire operation to select the right people for the right place.
• The structure and planning of the organisational are important. It can meet the goal and objectives through the departmental support and employee engagement. The eye on the target market is the crucial aspect that HR manager. The man has to select a target market for the product or service. The CSR team controlling entire target market and know about the culture and ethical approaches to the position.
• Policies and presentation is the key policy in the human resource management and that is the reason most of the organisational decisions are made by this department.
• The process implementation of reward and recognition is the key process and that is the reason motivation from the workplace sustains. The extrinsic motivation for employees work in that case and that is the key process of employee engagement as well.
• The employee development program and on-job and off-job training procedures are important for the development of the business. This is the sot important part of the business to develop the skill of the employees.

Selected area of business

There are some tasks also allocated for the HR manager to handle

• Collecting and maintaining records of new employees as the ID access, ID cards, It facilities and other organisational facility related works are associated with them. This is an important perspective for the new joiners as they are not aware of the organisation in death so the delivering nature of the business and product outcome will be less expected from them.
• The safety and security of an organisation is the key matter of business so the surveillance department of the company needs to connect with human resource process. The effectiveness of speed and approach will come in that case and proper execution is made by that process (Selcer, Goodman & Decker, 2012).
• For the employee support, the HR department manages some special and facilities for employees and will provide motivation and boost them for the work.
• For the welfare of each employee, some allocated budget will be there and that sustains the business process and delivers ultimate level o job security for employees.   

The specification, in that case, is important as the entire operational process is maintained by the leader. There are some specific skills and knowledge is important for the leader to contain the leadership approach and team mentality.

• The in-depth knowledge of business and the organisational operation process is important for the business. The critical thinking and analyse the position of the market and to improve the market position is the key matter of this.
• Effective communication is another process that needs to be evolved in the proper ways so that leadership mentality is not justified over the employees.
• The process of ethical behaviour in that case in important and organisational ethical sustainability needs to be maintained by that.
• The form of transactional leadership is important for the organisation where the reward and recognition process is the key matter to motivate employees. The policy of focus and supervision is the key factor of the leadership process. This is a strict process of reward and punishment hand in hand.
• Transformation leadership changes aspect of leadership where the change in view and the inspirational process of execution is the key process of business and that is the reason most of the leaders are innovative in that case (Simha, Armstrong & Albert, 2012). Employees will love to work in the good environment and through the leader; they gain this inspiration as well. Clear vision, courage and self-motivation are the important factors in the business and that is the reason most of the decisions are right and impacted on the organisational development as well.

In case of Auckland Transport, In HR department situational leadership and transformation leadership is the key process to evaluate the influence of the good traits and delivering proper outcome from employees as well.

In this case of leadership test, ‘The Myers & Briggs’ is important to evaluate the strength and weakness of mine and state the improve way of personal understanding. 

The form of questionnaire states that my behaviour is kind of Executive form and I have some specific quality specification for that process. The aim aspect of Executives is to anticipate the difference between right and wrong and socially familiar with the community together. Those people who have Executive personality type are appreciated for their lucid recommendation and leadership, and they gladly lead the method on complex paths. Taking conceit in involving employees in together, Executives frequently obtain on roles as society organizers, functioning hard to fetch everyone jointly in the merriment of appreciated local actions, or in resistance of the conventional principles that grasp families and communities mutually (16personalities.com, 2018). This is the main factor of personal involvement also and to look back the situation where the organisation in and where to go in future.

The two major strengths, in that case, are Planning and Decision making. The set up planning is important for the operational process. Leaders have to plan for their entire situation and if the plan is not consolidated in the right form then the process of final implementation is not done. The process of planning is needed to be implemented properly as the process set expectation for the organisation and employees (16personalities.com, 2018). The planning helps to allocate resources and engage people in the development of the business. There are some future projects that need planning as well and the things are sorted in the right manner for the entire process. There is some uncertainty in planning and this is the way best measurements are taken into account. Strategic planning helps in growth of the organisation and allows the cultural development in business.

In case of decision-making situation, leaders have to identify the problem creating juncture in the business and then the state the right decision for that process.  The decision will change the business opportunity and maintain a link between the organisation and employees. The aspect of gathering information is the key process that states the judgement and delivers the right decision in that case (16personalities.com, 2018). The process of decision making also identify the alternatives and evaluate the feasibility, acceptability and desirability. The process of choosing alternative way is the key aspect of business and leaders have to take those decisions for the change in business. There are some situations when an organisation is in adverse condition, the decision-making statement from the leaders is important in that case.

Targeted managerial position

Two major weaknesses in this process are the lack of confidence and communication. The lack of confidence is creating the problem for implementing the process. There is a risk factor always present in the implementation of any process and that is the reason I have to think many times before delivering the decision and this is the weakness that dragged me backward in some cases and needs to be mitigated in the right form (16personalities.com, 2018).

In case of communication problem, leaders face some interaction problems also and that locate the understating disability of a person and if employees are not gettable to their leader the leader may feel the same in that situation.  There are some cultural conflicts happened in the process and that is the reason communication efficiency is needed by the leader.

The cultural sensitivity is the major aspect of leadership form and as a human resource manager; I have to take care of that (Arroliga et al., 2014). The perspective of the business is the key issue for the formulation of business and equal set of mentality is needed from the leader. Cultural diversity is the main process in this segment that is needed to be formulated by the leader. Sacrificing quality for variety does no good in quality to anyone, nor does preventive opportunities to others based on external individuality. The organization should not hire an employee only because of skin colour or gender, not if present is a better applicant that doesn’t have a sensible disqualifier against them (Voegtlin, Patzer & Scherer, 2012). The sense of cultural diversity is the main reason where the customer gets involved with the organization in that believes that organization will treat no matter the cast, sex and religion I belong from. This change needs to be there and should be implemented by the leader.  

In case of Auckland Transport, the customer-centric culture needs to be implemented so that customers feel the extra engagement with the company. The transport system operation needs some efficient person to deal with the customer need and the ambience they want or the greet they expected from employees. This is the major aspect of customer-centric approach to engaging them with business.

SMART objective to mitigate weaknesses

Lack of Confidence
Specific	Measurable	Attainable	Realistic	Time Bound
To makes some positive practices and improve the position of the self-esteem.	The objective can be measured after few weeks a set of the decision will be taken by me and that is the right decision to measure the situation.	The training process is important for the occasion. The process of meditation is important in that case and that provides enough boosting power t attain the process.	For being a complete leader, there are some vital aspects needed to be addressed. The realistic angle of achieving the process presented in that section as the process helps me in my near future.	The objective can be achieved within 7 days.
Communication
Specific	Measurable	Attainable	Realistic	Time Bound
To determine problem issues of communication and implement strategies on it.	I will take part in different speech practices and take part in some interview to evaluate my verbal communication started.	I will join a one-month communication course for the development of my communication.	The objective competency is important for achieving leadership. For the leadership approach, this is the important process to be completed.	The objective can be achieved within 20 days.

4.2 Action Plan

Short-Term Goal
Objective & Priority	Resource material	Action required	Responsible person	Project outcome	Target Date
1. To improve the level of confidence	§ Books § Computer help § Newspaper § Journal § Magazine	§ Meditation classes will help me to gain my confidence. § Books and journals also help me to improve the level of confidence. § Stress relief factor also improves the confidence level. § Situation analysis will help me to improve the level o confidence.	My teacher and mentor will help me throughout the process and will improve the level of confidence in that manner.	§ Improved decision making skill § Improved philosophy § Improved mental strength § The improved process set up	7 days
Long-Term Goal
2. To improve the effective level of communication	§ General communication § Books § Audio and videos § Journals and newspapers	§ Joining one-month communication classes to improve my communication § Reading some important communication books and journals § Mental set up process has been created § Self-actualisation and interpret the conflict situation through my behaviour.	The communication course is helpful for me and I get enough help from the process.	§ Improved interaction process § Improved conversation clarity § Conflict mitigation case § Improved personality development	20 days

Conclusion

Therefore it can be concluded that leadership in business is the key process to develop the organisation development. Auckland Transport is one of the biggest transport brands in New Zealand. Diversity in thought, on the other hand, can be quite useful to society. People with different ways of thinking should always exist, within reason, in government and society as a whole. Again, to clarify, this should be practical. The leadership procedure is important and relevant to the business acceleration and that is the reason leadership problem and weaknesses are identified and action plan for those weaknesses are explained.

References

Arroliga, A. C., Huber, C., Myers, J. D., Dieckert, J. P., & Wesson, D. (2014). Leadership in health care for the 21st century: challenges and opportunities. The American journal of medicine, 127(3), 246-249.

At.govt.nz (2018) Auckland Transport retrieved from: https://at.govt.nz/ [Accessed at 30^th May, 2018]

Crossan, M., Mazutis, D., Seijts, G., & Gandz, J. (2013). Developing leadership character in business programs. Academy of Management Learning & Education, 12(2), 285-305.

Heath, D., Singh, R., Ganesh, J., & Taube, L. (2013). Building thought leadership through business-to-business social media engagement at infosys. MIS Quarterly Executive, 12(2).

Johnson, G. (2016). Exploring strategy: text and cases. Pearson Education.

Klettner, A., Clarke, T., & Boersma, M. (2014). The governance of corporate sustainability: Empirical insights into the development, leadership and implementation of responsible business strategy. Journal of Business Ethics, 122(1), 145-165.

Parris, D. L., & Peachey, J. W. (2013). A systematic literature review of servant leadership theory in organizational contexts. Journal of business ethics, 113(3), 377-393.

Selcer, A., Goodman, G., & Decker, P. J. (2012). Fostering Transformational Leadership in Business and Health Administration Education through Appreciative Inquiry Coaching. Business Education Innovation Journal, 4(2).

Simha, A., Armstrong, J. P., & Albert, J. F. (2012). Who leads and who lags? A comparison of cheating attitudes and behaviors among leadership and business students. Journal of Education for Business, 87(6), 316-324.

Voegtlin, C., Patzer, M., & Scherer, A. G. (2012). Responsible leadership in global business: A new approach to leadership and its multi-level outcomes. Journal of Business Ethics, 105(1), 1-16.