Project Management Plan For Information System Development

Project Background

The project is an information system that needs to be designed, developed, and deployed during the project timeframe. The information system can be developed in any of the programming language and it will be required to procure a server and twenty five PCs to run the information system. It is required to configure the PCs with Windows 10 Operating System and to add them to the existing network. The software needs to be developed by the sub-contractors and the server is required to be set up and tested.

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The primary purpose of creating the report is to develop a project management plan for the information system. The report focuses upon the project scope, project costs, project schedule, communication, and project stakeholders.  

The key stakeholders of the project are:

  • Project Sponsor: The organization for which the information system is being developed will be the primary stakeholder of the project.
  • Project Subcontractors: The stakeholder group will be the project team that will be carrying out the task of design, development, and deployment of the system.
  • Supplier Groups: Server, twenty five PCs, and other tools will be supplied by the stakeholders (Atkinson, Crawford & Ward, 2006).
  • End-User: The end system users will provide their feedback on the system.
  • Project Steering Committee: The stakeholder will provide approvals and will act as the mediator between the sponsor and subcontractors.

The information system that is being developed will allow the organization to get rid of the existing issues of data mismanagement, data duplication, slower processing speed, and manual errors.

The goals and the objectives of the project are:

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  • To develop the information system in the programming language determined without any defects in the final release.
  • To adhere to the functional and non-functional requirements during the system design and development phases.
  • To maintain the project schedule as per the estimations without any schedule variance at any stage.
  • To maintain the project budget as per the estimations without any cost variance at any stage (Wearne, 2014).  

The main deliverables in the project will be:

  • Project Brief: It will be a document covering a brief of the information system requirements, project budget, resources, and schedule.
  • Project Plan: A detailed description of the project scope, methodology, costs, schedule, stakeholders, resources, communication, and procurement.
  • System Design: The wireframes and UI aspects will be covered in the system design document.
  • Source Code: The source code will be developed in the programming language determined by the senior management and technical experts.
  • Defect Report: The defect report will include the details of the bugs identified in the testing phase.
  • Completion/Closure Report: It will be the final deliverable of the project.
  • Server: The information system will be deployed on the server.
  • PCs: There will be 25 PCs required to deploy the system.
  • NoSQL Database: The NoSQL database that will be used and implemented in the system will be MongoDB.
  • Development Tools: Microsoft Visual Studio
  • Testing Tools: Bugzilla, TestLink
  • Design Tools: Microsoft Visio, Sketch
  • Project Management Tools: Microsoft Project

Milestone

Milestone Name

Start

Finish

1

      Milestone 1: System Brief

Tue 23-10-18

Tue 23-10-18

2

      Milestone 2: Project Plan

Fri 23-11-18

Fri 23-11-18

3

      Milestone 3: Source Code

Thu 11-04-19

Thu 11-04-19

4

      Milestone 4: Change Report

Wed 29-05-19

Wed 29-05-19

5

      Milestone 5: Closure Report

Wed 03-07-19

Wed 03-07-19

  • Skills of the subcontractors provided with the task of carrying out the project activities
  • Project schedule and budget
  • Project requirements
  • Security  protocols
  • Cost Variance: The value should be zero or positive
  • Schedule Variance: The value should be zero or positive
  • Open Defects: The value shall be zero or the defects in the open state shall have low severity levels.
  • Acceptance of Deliverables: Sign off on all the deliverables from all the project stakeholders (Dalcher, 2015).

The methodology that has been selected for the project to be developed and deployed is the agile methodology. The development and management of the information system will be done in a series of sprints. The first sprint will involve Business Case Analysis, First Project Meeting with the Sponsor, Analysis of Information System Feasibility, Briefing of the System, and Submission of the brief to the Sponsor. The second sprint will include Data Gathering & requirements elicitation, Definition and assessment of system scope, Project Costing & Scheduling, Resourcing and Risk Assessment, Planning on quality and communications, and Procurement Planning. The third and fourth sprints will involve Procurement of server and 25 PCs, System Design using Responsive Web Design and HCI, NoSQL Database, Networking of front end and back end, Source code development, and Unit testing. The fifth sprint will cover Information System Testing, Reporting of the defects using defect logging tool, System Reviews, and Change Management & Implementation (Juricek, 2014). The last sprint will involve Beta Testing by System Users, Organization of training, and Sign-offs on deliverables, System Documentation, and Closure report development.

WBS

Task Name

Duration

Start

Finish

Predecessors

1

Development of Information System

198 days

Mon 01-10-18

Wed 03-07-19

1.1

   Sprint 1

17 days

Mon 01-10-18

Tue 23-10-18

1.1.1

      Information System – Business Case Analysis

4 days

Mon 01-10-18

Thu 04-10-18

1.1.2

      First Project Meeting with the Sponsor

1 day

Fri 05-10-18

Fri 05-10-18

3

1.1.3

      Analysis of Information System Feasibility

7 days

Mon 08-10-18

Tue 16-10-18

4

1.1.4

      Briefing of the System

4 days

Wed 17-10-18

Mon 22-10-18

5

1.1.5

      Submission of the brief to the Sponsor

1 day

Tue 23-10-18

Tue 23-10-18

6

1.1.6

      Milestone 1: System Brief

0 days

Tue 23-10-18

Tue 23-10-18

7

1.2

   Sprint 2

39 days

Tue 23-10-18

Fri 14-12-18

1.2.1

      Data Gathering & requirements elicitation

9 days

Tue 23-10-18

Fri 02-11-18

6

1.2.2

      Definition and assessment of system scope

4 days

Mon 05-11-18

Thu 08-11-18

10

1.2.3

      Project Costing & Scheduling

4 days

Thu 08-11-18

Mon 19-11-18

11

1.2.4

      Resourcing and Risk Assessment

4 days

Tue 11-12-18

Fri 14-12-18

12

1.2.5

      Planning on quality and communications

4 days

Fri 09-11-18

Wed 14-11-18

11

1.2.6

      Procurement Planning

4 days

Tue 20-11-18

Fri 23-11-18

12

1.2.7

      Milestone 2: Project Plan

0 days

Fri 23-11-18

Fri 23-11-18

15

1.3

   Sprint 3, 4

110 days

Fri 09-11-18

Thu 11-04-19

1.3.1

      Procurement of server and 25 PCs

11 days

Mon 26-11-18

Mon 10-12-18

16

1.3.2

      System Design – Responsive Web Design, HCI

14 days

Fri 09-11-18

Wed 28-11-18

11

1.3.3

      NoSQL Database

8 days

Thu 29-11-18

Mon 10-12-18

19

1.3.4

      Networking of front end and back end

8 days

Mon 18-02-19

Wed 27-02-19

20

1.3.5

      Source code development

26 days

Thu 28-02-19

Thu 04-04-19

21

1.3.6

      Unit testing

5 days

Fri 05-04-19

Thu 11-04-19

22

1.3.7

      Milestone 3: Source Code

0 days

Thu 11-04-19

Thu 11-04-19

23

1.4

   Sprint 5

34 days

Fri 12-04-19

Wed 29-05-19

1.4.1

      Information System Testing

9 days

Fri 12-04-19

Wed 24-04-19

24

1.4.2

      Reporting of the defects using defect logging tool

6 days

Thu 25-04-19

Thu 02-05-19

26

1.4.3

      System Reviews

5 days

Thu 16-05-19

Wed 22-05-19

27

1.4.4

      Change Management & Implementation

5 days

Thu 23-05-19

Wed 29-05-19

28

1.4.5

      Milestone 4: Change Report

0 days

Wed 29-05-19

Wed 29-05-19

29

1.5

   Sprint 6

25 days

Thu 30-05-19

Wed 03-07-19

1.5.1

      Beta Testing by System Users

6 days

Thu 30-05-19

Thu 06-06-19

29

1.5.2

      Organization of training

10 days

Fri 07-06-19

Thu 20-06-19

32

1.5.3

      Sign-offs on deliverables

5 days

Fri 07-06-19

Thu 13-06-19

32

1.5.4

      System Documentation

8 days

Fri 14-06-19

Tue 25-06-19

34

1.5.5

      Closure report development

6 days

Wed 26-06-19

Wed 03-07-19

35

1.5.6

      Milestone 5: Closure Report

0 days

Wed 03-07-19

Wed 03-07-19

36

WBS

Task Name

Cost

1

Development of Information System

$102,256.00

1.1

   Sprint 1

$17,760.00

1.1.1

      Information System – Business Case Analysis

$2,240.00

1.1.2

      First Project Meeting with the Sponsor

$608.00

1.1.3

      Analysis of Information System Feasibility

$11,872.00

1.1.4

      Briefing of the System

$2,432.00

1.1.5

      Submission of the brief to the Sponsor

$608.00

1.1.6

      Milestone 1: System Brief

$0.00

1.2

   Sprint 2

$16,880.00

1.2.1

      Data Gathering & requirements elicitation

$5,040.00

1.2.2

      Definition and assessment of system scope

$2,432.00

1.2.3

      Project Costing & Scheduling

$2,112.00

1.2.4

      Resourcing and Risk Assessment

$2,432.00

1.2.5

      Planning on quality and communications

$2,432.00

1.2.6

      Procurement Planning

$2,432.00

1.2.7

      Milestone 2: Project Plan

$0.00

1.3

   Sprint 3, 4

$39,600.00

1.3.1

      Procurement of server and 25 PCs

$12,496.00

1.3.2

      System Design – Responsive Web Design, HCI

$6,048.00

1.3.3

      NoSQL Database

$3,584.00

1.3.4

      Networking of front end and back end

$3,584.00

1.3.5

      Source code development

$11,648.00

1.3.6

      Unit testing

$2,240.00

1.3.7

      Milestone 3: Source Code

$0.00

1.4

   Sprint 5

$11,280.00

1.4.1

      Information System Testing

$3,744.00

1.4.2

      Reporting of the defects using defect logging tool

$2,496.00

1.4.3

      System Reviews

$3,040.00

1.4.4

      Change Management & Implementation

$2,000.00

1.4.5

      Milestone 4: Change Report

$0.00

1.5

   Sprint 6

$16,736.00

1.5.1

      Beta Testing by System Users

$2,496.00

1.5.2

      Organization of training

$5,600.00

1.5.3

      Sign-offs on deliverables

$3,040.00

1.5.4

      System Documentation

$3,200.00

1.5.5

      Closure report development

$2,400.00

1.5.6

      Milestone 5: Closure Report

$0.00

The resources involved with the project along with the usage of the resource in the project have been depicted in the tables below.

Resource Name

Std. Rate

Project Manager

$76.00/hr

Finance Expert

$66.00/hr

Business Analyst

$70.00/hr

Technical Writer

$50.00/hr

System Developer

$56.00/hr

System Tester

$52.00/hr

System Designer

$54.00/hr

Implementation Resource

$50.00/hr

Trainer

$70.00/hr

Resource Name

Work

Project Manager

400 hrs

   First Project Meeting with the Sponsor

8 hrs

   Analysis of Information System Feasibility

56 hrs

   Briefing of the System

32 hrs

   Submission of the brief to the Sponsor

8 hrs

   Definition and assessment of system scope

32 hrs

   Project Costing & Scheduling

0 hrs

   Resourcing and Risk Assessment

32 hrs

   Planning on quality and communications

32 hrs

   Procurement Planning

32 hrs

   Procurement of server and 25 PCs

88 hrs

   System Reviews

40 hrs

   Sign-offs on deliverables

40 hrs

Finance Expert

176 hrs

   Analysis of Information System Feasibility

56 hrs

   Project Costing & Scheduling

32 hrs

   Procurement of server and 25 PCs

88 hrs

Business Analyst

160 hrs

   Information System – Business Case Analysis

32 hrs

   Analysis of Information System Feasibility

56 hrs

   Data Gathering & requirements elicitation

72 hrs

Technical Writer

112 hrs

   System Documentation

64 hrs

   Closure report development

48 hrs

System Developer

376 hrs

   NoSQL Database

64 hrs

   Networking of front end and back end

64 hrs

   Source code development

208 hrs

   Unit testing

40 hrs

System Tester

168 hrs

   Information System Testing

72 hrs

   Reporting of the defects using defect logging tool

48 hrs

   Beta Testing by System Users

48 hrs

System Designer

112 hrs

   System Design – Responsive Web Design, HCI

112 hrs

Implementation Resource

40 hrs

   Change Management & Implementation

40 hrs

Trainer

80 hrs

   Organization of training

80 hrs

  • Facilitation by the Project Steering Committee
  • Availability checks on the calendars in advance
  • Acknowledge/rejection in response to every meeting invite along with a relevant reason in the case of rejection
  • Active participation by all the attendees
  • Use of polite tone in all the professional communications
  • Emails: The internal and external members of the project will make use of emails to share information and communicate with each other during the project timeline.
  • Instant Messages: The internal and external members of the project will make use of instant messages over the private networks to share information and communicate with each other during the project timeline.  
  • SharePoint location: The reports, documents, and files will be uploaded on the SharePoint location of the project.
  • Social Media: The end-users will be communicated using the social media channels as well (Koskinen, 2004).
  • Face to Face: The internal members will interact with each other during daily stand-up and other meetings.  

Ethical compliance will be required in the project and the ethical codes will be communicated to all the members. These shall include honesty, professional development, competency, professionalism, and primacy of public interest.

There will be several stakeholders associated with the project. Project Sponsor will be the organization for which the information system is being developed and will be the primary stakeholder of the project. Project Subcontractors will be the project team that will be carrying out the task of design, development, and deployment of the system. Server, twenty five PCs, and other tools will be supplied by the stakeholders as suppliers and third-party vendors. The end system users will provide their feedback on the system (Missonier & Loufrani-Fedida, 2014).

Stakeholder Name

Type

Level of Interest

Level of Influence

Level of Contribution

Project Sponsor

Internal

High

High

High

Project Subcontractors

External

Medium

High

High

Supplier Groups

External

Low

Low

Medium

End-Users

External

Medium

High

Low

Project Steering Committee

Internal

Medium

High

Medium

Stakeholder Name

Role

Contact Details

Information to be Shared

Medium

Project Sponsor

· Project Requirements

· Project Funds

Contact information of the stakeholder

· Project Status Reports

· Project Deliverables

· Minutes of Meetings

· Final Release

SharePoint, Emails

Project Subcontractors

· Project Activities – Design, Development, Testing, Deployment

Contact information of the stakeholder

· Project Requirements

· Project Funds

· Project Feedback

SharePoint, Emails

Supplier Groups

· Supply of server, PCs, and tools

Contact information of the stakeholder

· Funds for tools

· List of requirements

SharePoint, Emails

End-Users

· Beta testing on the system

· Feedback and comments

Contact information of the stakeholder

· Working products

· Final Release

SharePoint, Emails

Project Steering Committee

· Project approvals

· Conflict Resolution

Contact information of the stakeholder

· Project Status Reports

· Project Deliverables

· Minutes of Meetings

· Final Release

SharePoint, Emails

Requirements

Quantity

Reason

Requirement in the project

Discharge from the project

Server

1

The information system will be deployed on the server

System implementation and deployment processes

Not Applicable

PCs

25

The information system will be accessed on the PCs.

System implementation and deployment processes

Not Applicable

NoSQL Database

1

The NoSQL database that will be used and implemented in the system will be MongoDB.

Before the source code development

Not Applicable

Development Tools: Microsoft Visual Studio

1

Execution of the development activities

Execution phase of the project

After the deployment of the information system

Testing Tools: Bugzilla, TestLink

1

Execution of the testing activities

Execution and implementation phase of the project

After the deployment of the information system

Design Tools: Microsoft Visio, Sketch

1

Execution of the design activities

Execution and implementation phase of the project

After the deployment of the information system

Project Management Tools: Microsoft Project

1

Execution of the project planning and tracking activities

Planning phase of the project till the closure

After the deployment of the information system

Requirements

Quantity

Potential Vendor

Method of Searching the Vendors

Method of Solicitation

Type of Contractual Agreement

Server

1

Local hardware supplier

Conduction of market study and analysis

Use of RFP (Request for Proposal) and Request for Quotation

Legal Purchase Order signed by both parties

PCs

25

Local computer system supplier

Conduction of market study and analysis

Use of RFP (Request for Proposal) and Request for Quotation

Legal Purchase Order signed by both parties

NoSQL Database

1

Online mode of purchase

Conduction of market study and analysis

Use of RFP (Request for Proposal) and Request for Quotation

Legal Purchase Order signed by both parties

Development Tools: Microsoft Visual Studio

1

Microsoft store/dealer

Conduction of market study and analysis

Use of RFP (Request for Proposal) and Request for Quotation

Legal Purchase Order signed by both parties

Testing Tools: Bugzilla, TestLink

1

Local software supplier

Conduction of market study and analysis

Use of RFP (Request for Proposal) and Request for Quotation

Legal Purchase Order signed by both parties

Design Tools: Microsoft Visio, Sketch

1

Microsoft store/dealer

Conduction of market study and analysis

Use of RFP (Request for Proposal) and Request for Quotation

Legal Purchase Order signed by both parties

Project Management Tools: Microsoft Project

1

Microsoft store/dealer

Conduction of market study and analysis

Use of RFP (Request for Proposal) and Request for Quotation

Legal Purchase Order signed by both parties

There will be risks that the information system will be exposed to. The risks will be managed through several phases as risk identification, risk assessment, risk treatment, risk monitoring, and closure (Teller, 2013).

The risk register for the information system is included below. The scores for impact and probability are assigned as per the scale of 1 to 5 in which 1 is the lowest and 5 is the highest value.

ID

Name

Description

Probability

 Impact

Score

Treatment Strategy

1

Technical Faults

Server, development tools, design tools, PCs, or other technical tools may turn faulty

3

3

9

The risk to the information system shall be transferred to the third-party.

2

Security Attacks

The data associated with the information system may be attacked by the malicious entities to disturb the confidentiality and privacy of data.

5

5

25

The risk to the information system shall be avoided and mitigated.

3

Communication Gaps

The stakeholders may not be available for communication.

3

4

12

The risk to the information system shall be avoided and mitigated.

4

Schedule/Budget Overrun

There may be schedule variance and cost variance that may come up.

2

5

10

The risk to the information system shall be avoided.

5

Quality Risks

The quality norms and principles may not be adhered to.

2

5

10

The risk to the information system shall be avoided.

6

Resource risks

The resources may not show expected level of productivity or efficiency.

2

5

10

The risk to the information system shall be avoided.

7

Operational mistakes

The resource may make operational errors during design, development, testing, or deployment.

4

4

16

The risk to the information system shall be avoided.

8

Legal risks

The legal norms and principles may not be adhered to.

2

5

10

The risk to the information system shall be avoided.

9

Ethical risks

The ethical norms and principles may not be adhered to.

1

5

5

The risk to the information system shall be avoided.

10

Requirements Inflation

The requirements of the project may frequently change.

2

5

10

The risk to the information system shall be avoided and mitigated.

References

Atkinson, R., Crawford, L., & Ward, S. (2006). Fundamental uncertainties in projects and the scope of project management. International Journal Of Project Management, 24(8), 687-698. doi: 10.1016/j.ijproman.2006.09.011

Dalcher, D. (2015). Going Beyond The Waterfall: Managing Scope Effectively Across the Project Life Cycle. Project Management Journal, 46(1), e2-e2. doi: 10.1002/pmj.21475

Juricek, J. (2014). Agile Project Management Principles. Lecture Notes On Software Engineering, 172-175. doi: 10.7763/lnse.2014.v2.117

Koskinen, K. (2004). Knowledge Management to Improve Project Communication and Implementation. Project Management Journal, 35(2), 13-19. doi: 10.1177/875697280403500203

Missonier, S., & Loufrani-Fedida, S. (2014). Stakeholder analysis and engagement in projects: From stakeholder relational perspective to stakeholder relational ontology. International Journal Of Project Management, 32(7), 1108-1122. doi: 10.1016/j.ijproman.2014.02.010

Teller, J. (2013). Portfolio Risk Management and Its Contribution to Project Portfolio Success: An Investigation of Organization, Process, and Culture. Project Management Journal, 44(2), 36-51. doi: 10.1002/pmj.21327

Wearne, S. (2014). Evidence-Based Scope for Reducing “Fire-Fightingâ€Â in Project Management. Project Management Journal, 45(1), 67-75. doi: 10.1002/pmj.21395