Business Functions

The company You Can Fit In is an owner of different fitness centres in the different cities of NSW and Victoria. The CEO of the company is Adam Apple and it have its head quarter in Melbourne with three managers for the finance, marketing and sales department and an operation manager. It is the responsibility of the centre manager to report to the operation manager. The CEO have a new requirement to open a super centre for emphasising different variety of special program and personal service for the members. For running the new facility a new manager is appointed with a previous experience of running the fitness centre. For the management of the day to day activity full time and casual staffing is required.

The main jobs for the management of the activity are the front desk payment and welcoming, handling the stocks and stores, performing cleaning jobs, arranging instructors for the classes and management of the personal safety issues. Currently the company uses a accounting software package for the management of the genera ledgers, payables and receivables. The list of the memberships and the word processing are handled using the Microsoft office package. It is assumed by the CEO that for the management of the data in the new supercentre a new information system would be required. For the development of the new information system an IT consultant is hired and the business operation is discussed with him for aligning the information system with the current needs of the company.  

Business Functions:

The main function of the business is to manage the large exercise area and planning for the expansion of the current business. The information system is needed to be designed such that it can record all the business process and run new facility without any problem. The details of the full time and the casual staffs should be recorded and the common jobs should be automated for reducing the needs of involvement of more number of staffs in the management of the super centre.

With the implementation of the information system the business organization should be benefitted by eliminating the manual processes and reduce the risk of error that can be generated from manual errors. The need of the business should be identified by the IT development team for the aligning the system with the current needs of the business and help the company to reach more number of user and gain competitive advantage in the organization.

Information System Features

The main problems identified for the development of the information system are given below:

• Identification of the aims and objectives of the project and identification of the scope of the project for reviewing the needs of the organization.
• The expectation of the users using the information system is needed to be measured such that it can be used for defining the goals needed to be achieved and management of the system boundary.
• A clear understanding of the problem is needed for better understanding the needs and eliminate the risk of failure of the project.
• The time and the cost boundary should be identified for successfully delivering the project within the time and budget.

The new information system proposed for the management of the activity of the supercentre would comprise the following features:

SMS API – It is used for sending verification codes to the users in their registered mobile numbers. The API is used for allowing the integration of the SMS messaging platform with the application program.

Online payment gateway – It is used for the management of the outdoor and the indoor merchants or users and have the record of the transaction for reducing the complexity of management of the accounts. A SSL connection if used for the transaction and receive payment from the customers via different modes of online transactions.

User Activity Logs – It is used for tracking the activity of the user and if anything wrong is done by the user the admin is alerted. The log files of the user should only be accessed by the admin and it is stored in the database for the identification of the pattern of usage.

Business Benefits

The development of the information system would help the company benefitted from different ways such as it helps in reducing the operation cost and ensures that no wrong inputs are taken from the user that can cause generation of error report. With the development of the information system the company can manage more number of users at a time and thus facilitates to reduce the work load on the employees. The calculation of the salary and generation of reports can be operated on a single click and helps the administrator for the management of the different operations easily.

Policies:

Different policies are developed for the customers and the staffs for securing the data in the information system and eliminating the risk of unauthorised access of the information system.

For Customers

• Providing accurate information for ensuring that the information responds to the inquiry.
• Completion of the task within the allocated time for avoiding delay penalty or change of program.
• Attend to the training classes on schedule time and date
• Inform the trainer or the person inline about any necessities.

For Staffs

• To look after the equipment service and maintenance
• To serve the needs of the customer
• To attend meetings and report to the senior on time

Risk Analysis:

There are different risk associated with the development of the information system and the risk is needed to be identified prior of starting the development process for eliminating the risk and develop the project successfully. For the analysis of the risk a study should be made on the technical feasibility, economic feasibility and social feasibility of the project. A risk response plan should be prepared for handling the risk and eliminate the error that can rise during the development of the project.

For gathering the requirement and develop the information system following the requirement of the organization a set of Questionnaire is created and distributed with the management team for involving them in the development process. It helps in clear identification of the needs and reduce the risk of errors or changes in the project.

Business Benefits

Database schemes

Codes Format

The tables of the database should be normalized such that redundancy of data can be eliminated and any undesirable characteristics for example insertion, deletion, updating and anomalies can be avoided. The data are put in a table and the duplicate data are eliminated for increasing the efficiency of the system.

Sample Data

ID	Date_Time	Event	Member_ID	Login_Details	IP_Address
001	231646846	Login	214	Successful	192.168.2.3
002	213545135	Logout	214	Successful	192.168.2.3

System Sequence Diagram

Software Options

The current processes are recorded using the Microsoft Office package and an accounting package software which have some limitations for the management of  large amount of information. The information system is developed with the combination of  different software platform for the management of the large amount of information and increasing the efficiency of different business operations.  

Conclusion

From the above report it can be concluded that for the development of the information system a detail study should be made on the requirement and a project plan should be developed for the management of the phases of development of the project. Each of the phases should be assigned with resources and the estimated time for the completion of the project should be identified for have a proper control on the different stages of management of the project.

For the identification of the flow of data and information an use case diagram is created with the activity diagram. The ERD is created for the identification of the flow of information and creation of the tables in the database. A cost benefit analysis is also done for the project for the identification of the identification of return of investment and identification of the success of the project.

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