Background of the Organization

Basic leadership process is a fundamental movement in associations. Administrators in every hierarchical dimension take choices to accomplish association’s targets and to endure an association. Basic leadership is an efficient methodology, and comprises of seven stages, to be specific: acknowledging of issue, social event of data and information, breaking down of information and data, creating of choices, assessing of these choices, lastly picking of fitting option.

Be that as it may, this methodical methodology is unique relying upon three hints: administrative dimension, significance of choice, and basic leadership styles. The most basic one is the styles of basic leadership since it mirrors the mindset or the state of mind of directors in associations. Also, it clarifies how the chiefs utilize data and how they conceptualize and imagine the eventual fate of their associations. Basic leadership styles influence learning’ procurement, sharing and usage.

In this scenario, several clusters have been selected randomly in order to merge the relation with the other node. The relationship here is a one on one type where any team member is selected from a number of nodes and connected to another from a far distance to check if they can merger in their performance. Through this we can clearly see the need of involving several personnel in the decision-making process.

Clusters	Nodes identified by cluster Save Time On Research and Writing Hire a Pro to Write You a 100% Plagiarism-Free Paper. Get My Paper
1	10, 26, 68, 71, 75, 15, 80, 81, 07, 29, 54
2	76, 53, 14, 07, 54, 59, 40, 71, 74, 39, 52
3	59, 66, 75, 10, 81, 80, 30, 26,37, 71, 07, 68
4	07, 30, 10, 15, 71, 68, 59, 73
5	84, 78, 73, 35, 19, 39, 74
6	70, 12, 53, 30, 29, 07, 37, 38

Rooms	Clusters	Selected key members
A	1	59, 15
B	2	19, 39
C	3	54, 26
D	4	80, 10
E	5	40, 74
F	6	32, 39

From the provided diagram we can clearly make a valid decision on which clusters be considered the first in the list and which should follow. This is seen by the interconnection lines to wards any of the nodes in the collection. The larger the number of connections the much weight a cluster is considered to be. For instance, the number falls in the first cluster because it has 12 connection to other nodes showing that it is the most appropriate group of members that should form one big discussion team, Liang et al (2015). The size of the cluster is analyzed via the links between or rather the number of other nodes that have been connected together. Some other nodes that have not been connected to others seem to be ignored since they portray no relation hence cannot be entrusted towards making a team group.

The selection of the two nodes was the double connection. Most of the nodes we connected in a two-way move, where the node had a connection to the other while the same node is connected back to the original node. This connection gave an assurance that the overall list of members will have the highest level of connection hence creating a strong bond in the working environment. This will allow the team a member to relate well which each other.

The data model displays a number of dangling nodes. For instance, node number 28 and 82 have been left unconnected to the other nodes of the scenario data. 44, 09, 51, 16 and 65 on the other hand are left hanging from one end. This display that the system consists of the dangling nodes. This design never considered this type of nodes since they had no direct connection in the provision of the final solution required.

No. the unconnected never had any importance in the decision-making process. This is because they have no relationship with other nodes. In real life decision-making process, a number of personnel is needed in order to get views and different opinions to make a genuine conclusion. Having an unconnected node as part of the requirements will imply that, on their own, these people can make a decision without any consultation, which is not practically good for an organization dealing with very many individuals plus the many operations that they are undertaking.

The selected nodes showing the number of the staff members to attend the meeting was based on the fact that they had several connections attached to them. Most of the lines crossing over to these nodes could clearly explain the need to have them in the list. Several nodes represented a huge community hence well versed for the connection hence reaching more and more end users.

The interpersonal form of communication is the one which has been considered the best for communicating in these scenarios, for instance there is face-to-face communication between the customers and the service members. On the other hand, the manager can also have a face-to-face communication with the service staff, Hargie (2016).

The service fields service personnel are closely related to the customers and the managers. The most connected people are the customers where they are tasked with interviewing them on the requirements that needs to be updated in order to cater for all their needs. Through this form of communication, the organization will be able to analyze their whole market well. The main objective of this communication is the data analysis of the customer satisfaction. Every institution with a view of profit-making is tasked with the duty off ensuring quality services are provided to the customer, Besley & Malcomson (2018). For them to meet this requirement, communication must be a key tool in understanding the customer needs.

Yes. There exists a higher level. Communication varies according to the message being relayed. It can be a formal or informal communication. For this case, the managers and the customer’s communication can be considered to be formal in that there exists a channel from which the managers convey their message to the end customer, Abraham, Murtola, Schulz, Páll, Smith, Hess & Lindahl (2015). This channel brings in the high version of the communication where the relationship created is in the centralized locality of the users and this is adhered to all through as seen from the connection lines between the management and the service staff before reaching the final customer.

Using Group-Based Communication Technology to Enhance Decision-Making Process

The support team has really facilitated the communication process since without then the managers could be having a big task reaching all the end users, the final customers. The existence has minimized the interaction to a level where the managers only relay the information and is sure that all the remote customers are reached. This will also ensure that there is integrity of the information that need to be relayed, Peltier (2016).

Upon field data collection, the service staff now in turn brings back the solutions and the feedback to the managerial members. The communication is clearly open so as to gather the end user feedback. This is evidenced by the memo circulation and the one-on-one meetings between the managers and the staff members.

Once the field service personnel are done with the practice, there is need to submit a feedback to the managers. Having received the information from the staff, the manager can then analyze and give a review of the final solution. The information being relayed should be in a position to give room for expansion. The

Managers are tasked with the process of creating a culture where all the responses are taken well care. Be it a positive or a negative feedback, the most important action to be done by the manager is listening. This is the skill that the managers should be well conversed before embarking in the response provision. Each and every feedback comes along a need for improvement hence the manager should be in a position to appreciate the staff member in order to improve his or her performance in the field, Mishra, Boynton & Mishra (2014). Some of the results could be complaints, especially in terms of the quality of the service being provided. The staff should be able to categorize the information based on the weight. Here the managers will be able to tell which should be given the most priority in attending to them.

Changes in the technology brings inequality more and more in the production, the employment and the incomes for each and every personnel. Through this, the nature of the work is changed with new opportunities. A change in the role of every worker brings a change in the structure of the organization. The support managerial has really made the communication process flow well. This ensures the customers from the far end are reached without fail. Even though this is the best, the communication should remain closed since making it open will result to a far much unlike when closed.

Cluster Analysis of Data Model

The incentive payment should rather be given to the field service staff members unlike the managers. This is clearly seen from the fact that there is no direct connection between the managers and the customers. Therefore, adding up an incentive will never be of benefit other than just rewarding for no reason. On the other hand, strengthening the management could result in an improvement of the service since the staff members will be motivated to reach the end users at far. Through the open communication, we can say more and more customers have been absorbed to the organization. The effectiveness of all the operations done cannot guarantee an increase in the incentive for the support team, therefore it won’t bring any fruit having this added advantage. Finally, the customer communication should be more open to allow every customer feel part of the organization. Having an open communication will raise the level of trust and the performance hence realization of much more profits in the organization.

Recommendation and Conclusion.

Having discussed the above scenarios, its recommended that every organization should adopt a proper decision-making process.  The field service staff should be trained well on how to tackle with the customers. Some of the customers could be found to be stubborn but still need to well given an hear. Though this research, the staff will be able to understand the needs of every customer and also present the solution to the managers without any biasness.

Conclusion

As the determination, basic leadership is a procedure including decisions. The procedure for the most part comprises of a few stages: distinguishing issues, producing options, assessing choices, picking an option, actualizing the choice, and assessing choice adequacy. Each progression in basic leadership process is vital and directors need to think about it. This is on the grounds that administration objectives or targets can’t be accomplished without legitimate basic leadership process with well analyzed decisions.

References

Abraham, M. J., Murtola, T., Schulz, R., Páll, S., Smith, J. C., Hess, B., & Lindahl, E. (2015). GROMACS: High performance molecular simulations through multi-level parallelism from laptops to supercomputers. SoftwareX, 1, 19-25.

Besley, T., & Malcomson, J. M. (2018). Competition in public service provision: The role of not-for-profit providers. Journal of Public Economics.

Du, H., Liang, D., Jin, C., Kong, L., Stolt, M. J., Ning, W., … & Zang, J. (2015). Electrical probing of field-driven cascading quantized transitions of skyrmion cluster states in MnSi nanowires. Nature communications, 6, 7637.

Hargie, O. (2016). Skilled interpersonal communication: Research, theory and practice. Routledge.

Mishra, K., Boynton, L., & Mishra, A. (2014). Driving employee engagement: The expanded role of internal communications. International Journal of Business Communication, 51(2), 183-202.

Peltier, T. R. (2016). Information Security Policies, Procedures, and Standards: guidelines for effective information security management. Auerbach Publications.