Project Objective

Analyze the disadvantages and advantages of outsourcing the functions of Kingston.

The process of outsourcing is based on the methods in which organization delegate the process of their business operations to some external vendors. This consist of operations like processing of transaction, order, inventory and payroll management (Starodubtseva and Starodubtseva, 2015). In addition, there are many call centre related services that are outsourced. There is some form of procedure that can be outsourced to the service providers like accounting as well as bookkeeping services, text, business procedure outsourcing, editing, image manipulating services, transcription-based services etc.  

The report will discuss in detail about outsourcing advantages it is the best way for the small business entrepreneur to safeguard effectiveness and talk the bottom line of the organization. The report highlights about the functions of Kingston which is seen to outsource the products if the company is given an opportunity for enhancement in the market share.

In this report, the discussion is about how outsourcing is able to process different functions with advantages and disadvantages that are elaborated by giving the focus on Kingston. Here, proper strategies will also be discussed for the enhancement of the market growth. (Sharma et al., 2016).

The outsourcing is important by the organisation to conduct the different activities which are depending upon efficiency. According to the analysis, the outsourcing is considered as sharing the responsibility of the company with other party (Falkenbach et al., 2016). This will help in increasing the efficiency with achieving profits and market growth. There are many advantages of outsourcing of te business operations that can help in different platforms like the online and offline medium. Following is the detailed discussion:

Cost benefits: the effectiveness is through conducting the responsibilities with activities in the right manner. Organizations can get the work done at low cost and at better quality also. Hence, the third party tends to take the responsibility for conducting the activities in a proper manner. The operational costs re affected when the functions of outsourcing are done (Schniederjans et al., 2015). The operational costs are generally affected when Kingston considers the methods and outsource the activities to the third party. They are based on third party through manufacturing and human resource activities (Grabara & Kot, 2017). 

High-level effectiveness: when the function of outsourcing the business requires to a partner of outsourcing like companies that can bring years of experience in business operations as well as expertise in providing complicated outsourcing work (Guarda et al., 2015). This further leads to the rise of overall productivity and effectiveness in the procedure thereby providing to the bottom-line of the organization (Roman, 2016).

Project Scope

Attention on core operations: the process of outsourcing of the business operation will help in working over different goals and objectives. The strategies at the time of outsourcing help to conduct with efficiency along with achieving the overall profits. If the company considers proper strategies, then it can be evaluated that the customers are satisfied and happy with overall services (Klimovets, 2015).

Saving the infrastructure as well as technology: the process of outsourcing removes the process of investment in infrastructure as the steps of outsourcing partners takes complete responsibility of the business procedure and therefore grow infrastructure (Pearce II, 2014).

Accessing the skilled resources: people no longer required to invest in the process of recruitment and training expensive resources for the organization (Mykhaylenko et al, 2015). The resources can be hired by the service providers that are professional in their work areas and can experience in dealing with the business requirements of the organization that can be outsourced. It must access the experts and capacities of the service-based organizations (Oshri et al., 2015).

Time zone benefits: despite from cost benefits, the other much can be posted as an advantage which can be done with a time zone along with differential that exists between the nation as well as the location that can be done outsourcing.

Kingston has been working on improving the services which are directly accessible to the customers, with outsourcing (Oshri et al., 2015). It includes the activities with proper analysis that needs proper marketing conditions so that the market growth can be achieved. The focus is on how the technical processes help in outsourcing the company functions to the third party. The activities are evaluated based on how the company is able to work on the infrastructure and technology safety when the activities are outsourced (Oshri et al., 2015). It also helps to develop proper infrastructure that is important for the company.

There are some businesses which work together with the closely-knit organization of groups and family that is good. However, when people are incredibly connected to the staff members which can also lead with challenges when work is no association and simple as well as contractual work.

Work and efforts can be targeted where things can be overlooked of functions like outsourcing are that it cannot enables one to plan as well as implement more effectively, with target work and projects that one will not simply be able (Mykhaylenko et al., 2015). This provides business with the option to new challenges as well as experiment with distinct methodology with exposure. In the end, selecting to outsource to trusted people or agency must provide some peace of mind that work that is being handled by experts and effectively without any worry.

Literature Review

Primary question

1. What are the main advantages of outsourcing for an organization?

Secondary question

1. How outsourcing helps the organization to boost the business in the long run?
2. What kind of steps must be taken while recruiting the outsourcing business operations?

Qualitative research

The qualitative research conducted here will thus utilise a discussed questionnaire that will have a different kind of question and these kinds will be a divide between open ended and close ended questions. Thus, the research is also conducted on the basis of concurrent triangular research principle that will be utilised (Klimovets, 2015).

Quantitative research

For the quantitative methods, well-planned interviews will be part of the process for respondents. This can be organizing as face to face or on phone. This will make sure that every interview will have the similar set of questions so that there is no discrepancy in the answers.  

Sample size

In this scenario, every one of 18 years of age or above will consist of the stud and this will also be done to make sure that the opinion of social networking on the concept outsourcing is covered everywhere. It is very important to recognize the population and it is also crucial for the researcher to clearly draw a sample from the given population (Guarda et al., 2015).

Sampling

The study will cover simple as well as random sample methods that can be used in interviews where the person answering the questions will be part of research questions and evaluate the hypothesis. A study which is in pilot form will be carried out before the actual study to decide the overall impact of the collection of data tool right before the actual survey (Grabara and Kot, 2017).

Variables

There will be two kinds of variables which will discuss the research that are independent variables and dependent variables. The dependent variables will cover a type of respondents in the organization, their age and experience with the outsourcing. Independent variable will consist of elements like nature of the business, whether there is the use of outsourcing services, level of impact of outsourcing on core operations.

Data collection

At the time of selecting the sample for the research, forms or kind of much-informed level of consent will be provided to the participants of the study in the electronic form as well as through hand delivery. The motive of the study will be discussed with the organizations participating and their complete responses will be properly promised to be kept confidential which will further be collected at one place with the different set of opinions of the organizations to make a set of recommendation as well as conclusion in general (Falkenbach et al., 2016). The set of questionnaires will be provided to the respondents and organization through many mediums like email or mailing the physical copy. People participating in the competition will be inquired to actually submit the filled copy of questionnaires back to the researchers in just three days of time. All the answers collected from responses in interviews and questionnaire will be recorded at one place in electronic form like Microsoft excel, coded and edited properly.

Justification

Data analysis

Data collected from different sources of study will be entered at one place in the recorded form. The information will be then transferred to a data analysis software, reviewed and finally presented with the help of detailed statistics by using different important tools. All the information will be summarized and will be converted to visual tools like graphs and tables. In addition, there are many multilinear models of regression that can be utilised to actually find out the overall impact of information collected on outsourcing (Eggert et al., 2017).  There will be tools like a multi-linear regression that will be used to control the impact of independent elements, it will also provide data associated with the effect of independent elements or variables also.

Expected outcome/ conclusion

Over last many years, the function of outsourcing has actually become one of the most widely discussed and debated topic in the world(Oshri et al., 2015). In general, people obviously don’t like to see their jobs go to some other nation and people who make law mostly love to utilise a strong stance against all threat of the function by rallying the discussion for the wide business discussion. However, in reality, for the much small organization, the function of outsourcing does not really mean taking the work to outsourcing firm (Dinu, 2015). When they talk about outsourcing, they are mainly thinking about farming the content that works with a number of freelance workers or hiring a firm to take care of specific part of operations like accounting or even depending on employment company to actually track as well as deploy hired people (Oshri et al., 2015).

Reliability and validity

The use of so many kinds of methods in research is based on all kinds of threats to the reliability as well as validity (Bondy, 2018). It is done on the final outcome obtained from the research. All kind of primary information will be based on finding out the same outcome which can be reproducible. But for secondary information, there will be no requirement to carry out the evaluation since the data will be passed in the financial statement of many companies conducting research.

Research limitations

The overall restrictions of the methods used for the research will be based on a lot of effort and spend the time to actually collect information for the research. In addition, the research will need more resources to collect important data to respond the questions of research (Acheampong and Dana, 2017). There are so many different sources of data that can be used to become more confident with the findings of the research, most likely some of the data gathered may not be very collaborative and therefore this can be an option where results can be wrong or inappropriate.

 

References

Acheampong, G. and Dana, L.P., 2017. Liability of Foreignness in Fast?Expanding Markets: Evidence from Ghana. Thunderbird International Business Review, 59(1), pp.51-61.

Bondy, A.S., 2018. The (dis) advantages of sector-level bargaining: Outsourcing of cleaning work and the segmentation of the Israeli industrial relations system. Journal of Industrial Relations, p.0022185618769956.

Dinu, A.M., 2015. The risks and benefits of outsourcing. Knowledge Horizons. Economics, 7(2), p.103.

Eggert, A., Böhm, E. and Cramer, C., 2017. Business service outsourcing in manufacturing firms: an event study. Journal of Service Management, 28(3), pp.476-498.

Falkenbach, H., Jylha, T., Levy, D., McAllister, P. and Remoy, H., 2016. Outsourcing Property Management? A Comparative Study (No. eres2016_149). European Real Estate Society (ERES).

Grabara, J. and Kot, S., 2017. Business Relations in Reverse Logistics Outsourcing. Economic analysis, 43(1-2), pp.99-107.

Guarda, G.F., Oliveira, E.C. and Sousa Júnior, R.T.D., 2015. Analysis of it outsourcing contracts at the TCU (federal court of accounts) and of the legislation that governs these contracts in the Brazilian federal public administration. JISTEM-Journal of Information Systems and Technology Management, 12(1), pp.81-106.

Klimovets, M.V., 2015. The practice of outsourcing for strategic purposes by Russian and foreign companies. Mediterranean Journal of Social Sciences, 6(3 S6), p.193.

Mykhaylenko, A., Motika, Á., Waehrens, B.V. and Slepniov, D., 2015. Accessing offshoring advantages: what and how to offshore. Strategic Outsourcing: An International Journal, 8(2/3), pp.262-283.

Oshri, I., Kotlarsky, J. and Willcocks, L.P., 2015. The Handbook of Global Outsourcing and Offshoring 3rd Edition. Springer.

Pearce II, J.A., 2014. Why domestic outsourcing is leading America’s reemergence in global manufacturing. Business Horizons, 57(1), pp.27-36.

Roman, Z., 2016. Development of consulting activity and international outsourcing in the Republic of Moldova.

Schniederjans, M.J., Schniederjans, A.M. and Schniederjans, D.G., 2015. Outsourcing and insourcing in an international context. Routledge.

Sharma, V., Sharma, V. and Rajasekaran, K.S., 2016. Web-based and traditional outsourcing. Auerbach Publications.

Starodubtseva, V.K. and Starodubtseva, O.A., 2015. Manufacturing outsourcing—the effective tool for increasing competitive advantages of the organization. Business. Education. Law. Bulletin of Volgograd Business Institute, (2), p.31.