Integrating Online And Offline Strategies For Anytime Fitness In Perth, Australia

Financial Plan for Anytime Fitness

Discuss About The Integrating Online And Offline Strategies?

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A business plan is essential for the start-up business, as this allows the business organizations to evaluate the strengths and weakness of the organization and the market. The main aim of the report is to prepare a business plan for the start-up of a fitness center named Anytime Fitness in Perth, Australia (“Perth – Anytime Fitness”, 2017). The company aim towards establishing partnership by considering the opinions and viewpoints of the members of the fitness club along with the companies that provide different types nutritional supplements. In order to increase the value of the fitness business, Anytime Fitness has segmented the potential customers (“Anytime Workouts | Free Fitness App – Anytime Fitness”, 2017).

The startup cost for the fitness center Anytime Fitness includes the blueprint of the overall business plan and structure. The components of the startup cost include funding of the owner, average monthly cost, and the fixed cost. The total funding of the owner has amounted to $100,000.

As commented by Han, Lu & Leung (2012), customer segmentation allows the business organizations to develop products or services and the price based on the demands and income of the customers. Therefore, appropriate customer segmentation will allow Anytime Fitness to develop products, services, and price according to the target customers. The main target customers for Anytime finance include the different types of members in the fitness center. Other than fitness facilities, the center provides facilities such as steam bath, spa, toning, resistance training, and bodybuilding. Additionally, the fitness center will be operating 24 hours thereby, providing an opportunity for the customers to avail the fitness facilities according to their convenience (Floh et al., 2014).

 The fitness center has also categorized the members in order to offer maximum services to the customers based on the price paid by them (Hamka et al., 2014). The customer categorization includes VIP training, personal training, special service, membership and direct membership. Additionally, identifying the distinctive nature of the secondary customers has helped Anytime Fitness to consider the interest of the non-members for using the services of the fitness center. The non-members of the fitness center avail the services for buying health supplements, nutritional consultation and other exclusive services (Hjort et al., 2013).

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Considering the market competition and the convenience of the customers, Anytime Fitness will be operating 24 hours a day. The operating time of the fitness center will be beneficial for the organization initially. Firstly, the main aim of the fitness center is to recruit personal trainers that will help in providing suitable guidance to the members. According to Boulding et al., (2013), customer relationships are significant for the companies as this enables success y fulfilling the needs and demands of the customers. In order to build customer relationships, Anytime Fitness plans to use internet facilities such as web and social media. Additionally, the company also plans to use SMS and WhatsApp for building an effective customer relationship. According to the value proposition, the fitness center needs to consider the different values (Mithas, Krishnan & Fornell, 2013). Moreover, in order to improve the service of the fitness center, Anytime Fitness needs to consider the feedbacks of the customers or the members of the gym.

Customer Segmentation

The primary aim of Anytime Fitness is to build a single workout environment so that the customers are able to get personalized fitness solutions. In addition to, the fitness center emphasizes on the age group of 15- 66 years. Targeting the customers within the age group will allow the company to develop services according to their health needs (Andrews et al., 2013). The fitness center has also opened the option of online blogs that will provide an opportunity for the customers to share their viewpoints, opinions, and suggestions. The company can consider the customer feedbacks for developing their business (Armstrong et al., 2015). Other facilities provided by the company website includes various types of mix and match opportunities. The opportunities will act as suggestions for the customers so that they are able to decide the appropriateness and suitability of the health facilities. The primary aim of the Anytime Fitness is to create a higher value for the customers at an affordable price (Osterwalder et al., 2014).

As commented by Patino , Pitta & Quinones (2012), marketing is the most crucial aspect for the business organizations as this helps the company in communicating the product to the target customers thereby, increasing the sales. Therefore, business organizations use both online and offline market channels for communicating with their target customers. Similarly, Anytime Fitness will use both online and offline channels for marketing the exclusive fitness facilities to the target customers. The principle offline marketing channels include posters, organizing events and campaigns along with television commercials. The use of offline marketing channels will help the company in communicating with the customers that do not use internet facilities (Roberts & Zahay, 2012). Additionally, the various online marketing channels include promotion through Facebook, Instagram, and YouTube.

As commented by Tuten & Solomon (2014), social media is the most widely used internet platform in the modern world. In order to remain updated and maintain effective communication people around the world use the social media. Reports suggest that Instagram has more than 180 million fitness users (Saravanakumar & SuganthaLakshmi, 2012). This is because Instagram allows the users to view posts of professionals and enthusiasts of fitness. It has been observed that customers are interested in live videos from the fitness professionals or brands. Therefore, Anytime Fitness can use Instagram for posting videos from the partners thereby, entertaining and engaging the target customers.

As the target customers are aged between 15-66 years, some of the customers might find using social media difficult. Therefore, considering this aspect, Anytime Fitness will also implement offline methods of communicating with the target customers. The offline methods implemented by Anytime Fitness include SMS, posters and television commercials. Sending messages at regular intervals to the customers will help in engaging the customers. Additionally, television commercials and posters will also help in engaging the target customers along with providing them with suitable knowledge about the services provided by the fitness center.

Relationship with target customers

Facebook is the most widely used social media recently. The users in order to follow various brands and remain communicated use Facebook. Therefore, Anytime Fitness can use Facebook for engaging the customers. Anytime Fitness will include YouTube as an online medium for engaging the customers thereby, increasing the customer base and business. Thus, the use of different social media will allow Anytime Fitness to establish them successfully in the fitness industry. The use of Facebook, Instagram and YouTube will provide an opportunity for the Anytime Fitness to post and share live videos that display the different services provided by the fitness center.

The principal resources for the business organizations will help Anytime Fitness to establish their business appropriately (Abecassis-Moedas et al., 2012). The key resources for Anytime Fitness include the suppliers of the nutritional supplements and gym equipment. Therefore, Anytime Fitness will only tie up with the suppliers that will provide the best and most affordable price for the products. The secondary key resources include the health professionals that will provide suitable training to the members.

The key activities of the business organizations need to be aligned with the aim and objectives of the company thereby, enabling success (Ward, 2016). Therefore, based on the aim and objectives, the key activities for Anytime Fitness include training for the members of the fitness center along with developing diet plan according to the health needs of the members. The additional key activities include body massage and a steam bath that will help the members lose weight and experience the leisure.

 The topmost fitness equipment brands are the principal partners of Anytime Fitness. Other than them, the suppliers of the nutritional supplements will also be the key partners for Anytime Fitness. This will help the company in establishing them thereby, attracting the customers.

The company has categorized the members of the gym in terms of Personal and VIP training, direct membership and special service membership. Based on the categories, the principal cost of the company includes the cost of the nutritional supplements and the fitness types of equipment. $9250 is the break-even revenue of the startup business. The startup cost for Anytime Fitness is furnished below:

Start-up Expenses

Fixed Costs

Particulars

Amount (USD)

Monthly Rent

10,500

Staff Remuneration

35,000

Marketing Fees

1,036

Exercise Equipment

4,500

Flooring

6,500

Interest on loan 10%

2,500

Cleaning Supplies

1,650

Office Equipment

1,250

Gym Supplies

2,250

Other Gym Supplies

1,650

Lease payments

8,000

Market survey

1,975

Preliminary Expenses

1,200

Total Fixed Costs

 $           78,011.00

Average Monthly Costs

Infrastructure

 $                875.00

Lease payments

 $                666.67

Interest on loan 10%

 $                208.33

Cleaning Supplies

 $                137.50

Flooring

 $                541.67

Staff Remuneration

 $             2,916.67

Total Average Monthly Costs

 $             5,345.83

x Number of Months:

 $                  12.00

Total Monthly Costs

 $           64,150.00

Total Startup Expenses

 $         142,161.00

Start-up Assets

Owner Funding

Owners Fund

 $         100,000.00

Total Owner Funding

 $         100,000.00

Loans

Bank Loan

 $           22,200.00

Other

Total Loans

 $           22,200.00

Total Start up Funds

 $         122,200.00

Assets

Gym Equipments

 $           27,000.00

Land & Building

 $         125,000.00

Total Fixed Assets

 $         152,000.00

Total Start-up Assets

 $         274,200.00

Year

0

FY-1

FY-2

(a) CAPITAL

   

Capital Employed

100,000

103,000

Loans

22,200

Loan repayments

0

15,000

(b) SALES FORECAST

Special Service Membership

26,000

28,600

Direct Membership

37,000

40,700

Personal and VIP Training

33,300

34,965

Projected Sales

96,300

104,265

(c) COST OF GOODS SOLD

88,800

93,240

(d) EXPENSES (Overhead)

Monthly Rent

10,500

10,500

Staff Remuneration

35,000

36,750

Marketing Fees

1,036

1,088

Exercise Equipment

4,501

4,726

Flooring

4,810

5,051

Interest on loan 10%

2,220

2,220

Cleaning Supplies

1,221

1,850

Office Equipment

925

971

Gym Supplies

1,665

2,450

Other Gym Supplies

1,221

2,125

Lease payments

5,920

6,216

Market survey

1,462

1,535

Preliminary Expenses

888

932

(e) FIXED ASSETS

Gym Equipment

27,000

36,000

Land & Building

125,000

128,750

(1) SALES FORECAST

Year

0

1

2

Projected Sales

96,300

104,265

(b) Cost of Goods Sold

88,800

93,240

(2) CASHFLOW FORECAST

Year

0

1

2

CASH INFLOWS

Cash from Sales

96,300

104,265

Directors loans

0

22,200

0

Capital Employed

0

100,000

103,000

TOTAL CASH INFLOW

0

218,500

207,265

CASH OUTFLOWS

Payments for Operating Expenses

88,800

93,240

Monthly Rent

0

10,500

10,500

Staff Remuneration

0

35,000

36,750

Marketing Fees

0

1,665

2,450

Lease payments

0

5,920

6,216

Corporation Tax

1,124

1,716

Market survey costs

0

1,462

1,535

Other preliminary expenses

0

888

932

capital expenditure

Gym Equipment

0

27,000

36,000

financing repayments

Loan repayments

15,000

TOTAL CASH OUTFLOWS

0

172,359

204,339

Cash flow summary

NET CASH FLOW FOR PERIOD

0

46,141

2,926

OPENING CASH BALANCE

0

0

46,141

CLOSING CASH BALANCE

0

46,141

49,068

(3) DEPRECIATION SCHEDULE

Year

0

1

2

Fixed Assets

Gym Equipment

0

27000

36000

Land & Building

0

125,000

128,750

Total book values (i.e. net fixed assets)

0

152,000

164,750

Annual Depreciation

Gym Equipments-10% straight line

2,700

3,600

Land & Building-20% reducing balance

25,000

25,750

total annual depreciation

27,700

29,350

(4) PROFIT AND LOSS FORECAST

Year

0

1

2

Revenue

0

96,300

104,265

Cost of sales

0

88,800

93,240

Gross profit

0

7,500

11,025

Gross Margin

90,812

95,888

Expenses/overheads

Monthly Rent

10,500

10,500

Staff Remuneration

35,000

36,750

Marketing Fees

1,036

1,088

Exercise Equipment

4,501

4,726

Flooring

4,810

5,051

Interest on loan 10%

2,220

2,220

Cleaning Supplies

1,221

1,850

Office Equipment

925

971

Gym Supplies

1,665

2,450

Other Gym Supplies

1,221

2,125

Lease payments

5,920

6,216

Market survey

1,462

1,535

Preliminary Expenses

888

932

Profit before tax

6,612

10,093

Tax @ 17%

1,124

1,716

Profit after tax

5,488

8,377

Transfer to reserves

6,612

10,093

Breakeven Analysis

Breakeven Sales Value =

average fixed cost/% contribution

Contribution %

50%

   

Revenue

Contribution

Fixed Cost

Profit

96300

48150

364.08

47785.92

104265

52132.5

364.08

51768.42

910.2

455.1

364.08

91.02

1092.24

546.12

364.08

182.04

Balance Sheet

Assets

FY-1

FY-2

Current Assets

Cash

 $           181,609.04

 $                   225,166.74

Accounts receivable

 $             96,300.00

 $                   104,265.00

Total current assets

 $           277,909.04

 $                   329,431.74

Fixed (Long-Term) Assets

Gym Equipments

 $             27,000.00

 $                     36,000.00

Land & Building

 $           125,000.00

 $                   128,750.00

(Less accumulated depreciation)

 $             27,700.00

 $                     29,350.00

Intangible assets

 $             50,700.00

Total fixed assets

 $           175,000.00

 $                   135,400.00

Total Assets

 $           452,909.04

 $                   464,831.74

Liabilities and Owner’s Equity

Current Liabilities

Accounts payable

 $             24,000.00

 $                     25,000.00

Accrued Rent

 $             10,500.00

 $                     10,500.00

Bank Charges Payable

 $               3,000.00

 $                       3,000.00

Short-term loans

 $             10,000.00

 $                     10,000.00

Income taxes payable

 $               1,124.04

 $                       1,715.74

Accrued salaries and wages

 $             35,000.00

 $                     36,750.00

General Expenses

 $               1,665.00

 $                       2,450.00

Lease Payment

 $               5,920.00

 $                       6,216.00

Current portion of long-term debt

 $           150,000.00

 $                   140,000.00

Total current liabilities

 $           241,209.04

 $                   235,631.74

Long-Term Liabilities

Long-term debt

 $             22,200.00

 $                     90,000.00

Less: Loan Repayment

 $                     15,000.00

Deferred income tax

 $           189,500.00

 $                   154,200.00

Total long-term liabilities

 $           211,700.00

 $                   229,200.00

Total Liabilities

 $           452,909.04

 $                   464,831.74

Owner’s Equity

Owner’s investment

 $           100,000.00

 $                   103,000.00

Net Profits

 $               5,487.96

 $                       8,376.86

Reserve and Surplus

 $               6,612.00

 $                     10,092.60

Total owner’s equity

 $           112,099.96

 $                   121,469.46

Total Liabilities and Owner’s Equity

 $           565,009.00

 $                   586,301.20

Common Financial Ratios

FY-1

FY-2

Net Profit Ratio (Net Profit/Sales)

6%

8%

Debt Ratio (Total Liabilities / Total Assets)

1.00

1.00

Current Ratio (Current Assets / Current Liabilities)

1.15

1.40

Debt-to-Equity Ratio (Total Liabilities / Owner’s Equity)

4.04

3.83

Sales Forecast

         

Particulars

January

February

March

April

May

June

July

August

September

October

November

December

Total Units Sold

 

Sales

30000

40000

35000

30000

35000

45000

35000

50000

40000

45000

50000

45000

480000

96300

Cost of Goods sold

25000

30000

25000

25000

25000

25000

30000

30000

25000

35000

35000

20000

330000

88800

Gross Profit

5000

10000

10000

5000

10000

20000

5000

20000

15000

10000

15000

25000

150000

7500

Particulars

January

February

March

April

May

June

July

August

September

October

November

December

Total Units Sold

 

Sales

30000

45000

35000

35000

45000

40000

30000

40000

40000

60000

75000

45000

520000

104265

Cost of Goods sold

25000

35000

30000

25000

35000

30000

25000

25000

25000

50000

35000

35000

375000

93240

Gross Profit

5000

10000

5000

10000

10000

10000

5000

15000

15000

10000

40000

10000

145000

11025

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